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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37023 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 37,023 reviews
  • Pros mentioned:
    Console, Graphics, Overall performance

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Console is outstanding. Every game looks better and runs faster. The exclusives are coming. Controller is fabulous. I've owned and loved every Xbox and this one is no different.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Hope you can get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PlayStation fan since the 1998 release and it’s been very reliable and stunning piece of technology but I said to myself that I want to try the next Gen game console in Xbox and boy to my surprise what a machine!!! For its size, it’s really quite heavy and very solid. It loads really fast and the graphics it produces is very realistic! At the moment, it’s tough to get this retail but I got lucky that I was able to grab this through Best Buy.com and was very happy for that. Hope for those who want this and will actually play it rather than resell will have the same love I got from BB. Good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Speed and sleekness, can't go wrong.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally fast system. As a PC gamer I often cringe at the idea of sitting down and firing up a console, since in the time they boot up, I can usually go take a nap or make a sandwich. But this thing is lightning fast, and super quiet. The enhanced graphics on the games I've tried so far make it 100% worth it. I'm looking forward to some true "next-gen" games, and hopefully Microsoft steps up their exclusives game this gen. Also of note: It's far smaller than the media and pictures would lead you to believe. I can carry it with one hand, albeit a bit awkwardly. But it's not the giant refrigerator replica people make it out to be.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I hooked up the Xbox I could instantly tell a difference in the visual graphics and the frame rate. And with the storage I can download so many games and not have to worry about lagging or getting frame drops. The 120 fps in games is crazy smooth with no stuttering. I’ve gotten many of my other friends to purchase the Xbox, and I would recommend it to anyone who likes playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Great console for gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X system is fantastic. Great graphics, super fast load times, backward compatibility to play your old games. The best controller on the market. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics, top speed loading. Upgrade for sure from x-one/s

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great upgrade to xbox one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally able to get one. This is a great, high quality device. Pretty big and heavy but love it. Glad I went with series x over ps5. Loads games fast and graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No need to buy an overpriced 3060ti.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best XBox ever! It is true. Super fast (I love quick resume) and super quiet. Smaller than a PS4 Pro but much more powerful. No need to buy an overpriced 3060ti.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added Quick Resume functionality of your new Xbox Series X Console is a real perk! Jumping right back into a game from where you last left off it a huge leap forward, and doing so with near-instant load times means you are never far from the action! We're thrilled you are enjoying your sessions on your new setup. Thank you for taking a few minutes to outline your experience for us! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever. Runs well, runs the games well, syncs up with other Microsoft products well. I use it and my laptop for Gamepass games, and I can easily switch back and forth between them. The fact that my Xbox One controller works with it is quite a nice added bonus. The only slightly aggravating thing is that it has no aux port on the console itself. It does on the controller. Very much a niche problem, but I wanted to connect it to my old receiver via audio cable to play CDs, and it's a no-go unless I plug the able into the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox Series X works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Runs new games and old ones that my son and i played years ago. Smooth game play and the old games even look better. Game pass has lots of good titles and there are sales all the time on games that are not on game pass. Buy em straight from the console. Xbox Series X sets up easy with an Xbox account. I actually move mine around to different locations in the house and take to the camper also. The included controller, HDMI, and power cable is all thats needed. I did get a Logitech G920 Steering Wheel and Pedal set and it all works together great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Gaming Obelisk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an Xbox One X to the Series X and the jump in performance was still impressive. Though I never had issues with Cyberpunk on my One X but this Unit of a machine brought it to the next level. I don’t like that Microsoft took away some of the inputs/outputs that the One X had like optical out and having an HDMI input/output. The thing is huge, there’s definitely room to keep those. Overall a good bump in performance for this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice runs well sleek design, doesn’t lag and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4k 120HZ

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the xbox series x to come in 4k 120hz with my denon 4700h 8k receiver and my 55" lg 4k gx oled tv.1st had to chose 120hz. The xbox then did 120hz at 1080p by default. Then had to just chose 4k as my Resolution,and there ya go. this was through the game 4k 120hz hdmi

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Speed

    Rated 5 out of 5 stars

    The dream console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Xbox my whole life I obviously had to get the most powerful Xbox ever. I am not disappointed! The faster load times, the better graphics, it’s all so worth it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you on Team Xbox, and thrilled you've been along for the journey all these years! We're excited to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. Thank you for taking some time to share your thoughts with us! Whether it be the optimized computing power, near-instant load times, or enhanced graphics capabilities, we're glad you have found your new console to be a benefit to your setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the One X before this and it was very loud and hot while running. The Series X is so much quieter, quicker, smoother, better graphics, and cooler. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      When designing your new Xbox Series X Console, we were sure to listen to what the community had to say about past models. We've made countless improvements, across the board, and we're thrilled you have noticed the optimized performance enhancements! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Superfast load times. Beautiful graphics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the original Xbox one. Superfast load times. Beautiful graphics. Definitely an upgrade in all areas compared to previous Xbox is. It will make a great space heater in the winter. Has this thing gets super hot. Definitely have to put it in a place that’s not in closed. My only complaint is the hard drive space. Ridiculous and utterly selfish of Microsoft and PlayStation for that matter to put such small hard drives and systems nowadays when every game out there they’re pushing as digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen is Real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Xbox experience was on my brother's 360. Skipped the One. I've had a driving itch for a very long time, so the prospect of playing Forza Horizon 4 and setting myself up for future Forza titles was my main motivation to get a hold of a Series X. From the unboxing to finally firing it up, this is a quality experience. Easily retrieved my dusty old Gamertag, set up my avatar, set up all my streaming services, customized my settings, and got right to the business of gaming. If there is anything I must say about the Series X, it's that it is a remarkably swift piece of hardware. Coming from a PS4 Pro, it is a night and day difference. By the time I could turn on my Pro and get to the XMB, I'm already gaming on the Xbox. The console comes on from a cold boot almost instantaneously with the oddly slow startup of a handful of seconds every so often. Even the streaming apps perform in a much smoother fashion than on last gen hardware. The real shining point of the experience is the Quick Resume function. It's enough that the hardware is incredibly swift in every respect, but with Quick Resume, your games are suspended in the background even when the console doesn't have power running through it (I make it a habit of cutting of my surge protector when I'm not using anything, so I've seen this in action on a regular basis over stretches of several days). Not just a single game either. I have Sunset Overdrive and Forza Horizon 4 constantly suspended and I can quickly switch between both games. They don't have to start up and perform an initial load. They drop me right back into the point where I left off as if I never stopped playing them at all. A typical day on my Xbox is doing some racing in Forza, instantly switching to Sunset for some ridiculous action, hopping out to a streaming app for a comedy special, and back to Forza to finish my session. The gaming experience itself is also virtually zero latency. Last gen, I developed some subconscious habits to pass the time during loading. Take a sip or two of water. Check my phone. Something simple that takes a few seconds to a minute that has become muscle memory at this point. With the Series X, that time is non-existent. I am routinely caught off guard by what appears to be a loading screen only to be dropped right back into the game a second later. This manifests as reaching for a water bottle only to stop midway to get back on my controller or reaching for the phone only to sit right back on the couch to continue gaming. If there is an easy way to describe the experience with the Series X, it's that it creates a much closer relationship between the gamer and their games. The desire to game is almost instantly met by the act of doing so. Rock solid piece of hardware. Would highly recommend. Looking forward to the future of games on this console, especially The Ascent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox! Intuitive, compact and runs really well. It was well worth the upgrade from the Xbox series S in terms of storage and gameplay. The gamepass is a huge perk on here allowing me to seamlessly switch between games and sample a wide range of genres. Navigating the settings and menus on this console feels less easier and more customizable than others.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Buy and Series X are both the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to find an Xbox Series X in the store without a mark-up or bundle. The Best Buy folks at the store knew I had been looking to buy one at the store (without a bundle) and told me they just got a few in stock (but not yet placed on the floor) as soon as I walked in the door of the store (I was there to purchase something else). The Series X is as good as its reviews. It is fast with incredible graphics. I am very satisfied and grateful to Best Buy for remembering me and letting me know they had a Series X in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Covid one x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system and definitely way better than my previous Xbox.

    I would recommend this to a friend