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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37024 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 37,024 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    During Pandemic, Best Purchase of the Year!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say.. In the midst of a pandemic, this was the best purchase of the year! And, this generation the Xbox console is absolutely Excellent!! There are no complaints here. And, Microsoft along with its retail partners (i.e. Best Buy..) have done a wonderful job combating scalpers using bots from continuing to take all the stock. I have replaced both of our Xbox's with Best Buy already. If you are still looking to find stock replenishments, I encourage you to check a few times a week because more stock drops. You'll be happy you did just like me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xxxcla, very clear picture, easy to operate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my grandsons so that they wouldn't have to keep transporting theirs from home to my house best thing I ever did. However, this item works so well, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issues so far! It’s nice to have a digital option and cartridge option.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good Stuff Here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! It’s a little big but still smaller than the PS5 and easier to blend in. Runs amazing and looks beautiful. Definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rod,

      We're happy to receive your recommendation! We've designed your new Xbox Series X Console with enough power and computing capacity to handle all the exciting features of next-generation gaming, and are thrilled you think the experience has been amazing and beautiful. Thank you for sharing your thoughts! We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XSX review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox to date. Fast, fun, truly next gen, love quick resume. Graphics look amazing albeit if you have the compatible display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loved his gift, great graphics and also loved the storage space for his games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox s

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice graphics and speed my daughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. What else is there to say, it's the next gen Xbox. I had a Xbox One and then a Xbox One X and the Series X is just hands down better in every way. The UI is the same as the older Xbox One, but it is much snappier. All the graphics in games are way better, and the load times are insanely fast (think seconds instead of minutes). Also it plays every game the Xbox One plays (including all of the 360 and original xbox games that are available for xbox one). If you are looking to get into Xbox or just getting a new gen console, I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect device, perfect shopping process.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the product for about 2 months. No problem. I am very pleased. The device is really fast, playing games with this device is very enjoyable. I've never used an XBox before, but from now on my favorite console is the XBox. Also, thank you Best Buy for this nice and quick purchase. I did not have any problems during the shopping process. My shopping was waiting on the promised date at the Best Buy store where it was promised. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, graphics, gameplay, controllers, everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox so far! Great deal with Gamepass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GUI and controller are almost the same so no big learning curve there. Just fast speed and better performance and graphics. I have a 12 tb hdd external hard drive 3.0 usb and it loads halo instantly and it's internal storage is even faster. PS5 has great short exclusive games right now but Gamepass can be a better deal. PS5 has the better controller but it drains battery after a few hours. Xbox has more hard drive space. Better multiple player experience. Both systems are amazing but if you have a PC and have Gamepass Ultimate you don't even have to buy any games!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    It worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade purchase for me. 4k gaming with the faster speed and extra space is awesome 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Upgrade system from Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scored one shortly after release. Easy pickup at my local Best Buy. Upgraded from Xbox one so X series is much faster, super quiet, and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox! I play this every night after work to unwind!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A huge upgrade from a day one Xbox One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a day one Xbox One, the Series X is a major step up. It's fast, silent, and looks great on screen and in person. When I first saw the X I wasn't quite sure I liked the look of it, but it blends right in with my home theater. The quick resume feature is great and lets you jump back into games in no time at all. So far I've had zero issues and am very happy with my purchase. If you have a 4k HDR tv or projector you will love the Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Way better than PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox console is amazing. This console out performs my PS5, I regret buying the PS5. The PS1 - PS4 were amazing but Sony lost its touch on the PS5. I am giving my PS5 away to family because I was so disappointed with Sony. This deal is great, comes with 2 years of game pass with the fastest booting gaming console available. The graphics are twice as good as the PS5. Saves your game with instant boot from where you left off. I strongly recommend this Xbox X package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Runs fast, quiet and has plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Was a gift for him

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves his xbox, has 0 complaints from the moment he received it, i will be purchasing another for my kids soon. So much faster and smoother than the xbox one, has been worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So amazing and epic!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Series X delivered all the hits with amazing graphics and amazing speed for the best games to play.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Fantastic Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can find one, buy it. The performance is absolutely stellar. Game Pass is a game changer and the Xbox controller is the best there is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words, and are pleased to have you as part of the Xbox Family! We know your new Xbox Series X Console can be hard to get, and we're thrilled you were able to get your hands on one. And, excited to know you've paired up with Xbox Game Pass Ultimate! There's simply no better way to take on the next generation of gaming. We're happy you love it! Thank you for taking a few minutes to share your experience with the community.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft