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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37024 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 37,024 reviews
  • Rated 5 out of 5 stars

    Well now I’m a gamer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a console since I was a kid, when my boyfriend moved in with me he was playing a lot of assassins Creed when the new one came out he realized he could not play it unless he had the new station so got the new console for Christmas. And I got him the game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the X box series S and bought this so I could give the series S to my son. The series X is awesome, games look better and load faster. As always super easy to setup and looks great on the entertainment center as everything else is black so it doesn’t stand out as much as the series S did even though it is a lot bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Home run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, incredible speed and cavernous storage is endless. Would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a freaking awesome job by the Microsoft team. I can't believe how life like the graphics are. The quick resume is a game changer and I never wanna go back to the old systems. Loading times aren't even hardly noticeable and I find myself instinctively grabbing my phone and waiting but there is no time at all to scroll social media like before. The only complaint I have is that I don't have two. If you're looking for some games to really show off the power of this baby, AC Valhalla, NBA 2K21, Watch Dogs Legion, and Destiny 2 Beyond Light.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jerald,

      We appreciate the kind words, and the great game recommendations! Those are some of our favorites as well, and there's no better way to experience them than on your new Xbox Series X Console. Thank you for taking a few minutes to share your thoughts with us! We really value your feedback, and are excited to hear you are enjoying the sheer power and next-generation feel of your new setup. Whether it be the near-instant load times, added Quick Resume functionality, or simply the whole package, we're happy to have you on Team Xbox.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast, stunning graphics—next-gen gaming beast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Xbox we've been waiting for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Series X since launch and it is truly amazing. The loading is non existant at times and the ability to switch between around 5 or 6 games at a time is game changing. The new controller is great with the lower latency however, I would prefer a next gen elite series. I can't wait to experience Dolby Vision when it comes out this summer, the already great looking Series X enhanced games will look even better. The Series X has the power of a V8 but so quiet you would have to get right next to it to even hear it. Definitely recommend!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Thomas,

      We're excited to receive your recommendation, and to have had you along for the ride since day one! Thank you for sharing your story with us, we really value your insight. We couldn't be happier that you are enjoying the optimized gaming experience your new Xbox Series X Console provides, and that you're benefitting from almost-instant load times and the newly-added Quick Resume function. We appreciate your kind words! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    XBOX Series X is must have it you like XBOX games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure what to expect since I already had an XBOX ONE X and all my games played good on it. But I was surprised by the graphics and option to start where you left off without waiting for game to load. The XBOX Series X was smaller than I expected and weight less than my XBOX One X. I can’t even hear the fan going, XBOX One X had a loud fan. Games that are XBOX Series X were 50Gb larger and took up all my internal hard drive space. Have not played any XBOX Series X only games yet there are only a few and not very good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great overall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than expected. Super quick load times, amazing graphics even on not true 4K tv. Did have a problem with the controller disconnecting once.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    This Is The One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so let’s start with the two issues this system has. STORAGE. You get 802GB to use. In these times it should be more than that considering the size of these games are huge. Secondly this thing is bulky and heavy. Beautiful design though. To truly enjoy this system you’ll need a tv that supports HDMI 2.1 and also 4k resolution at 120HZ. 4k at 60HZ is nice but trust me when I say you want the FULL experience of this system. (Recommend TV is the TCL R646)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Speed

    Rated 5 out of 5 stars

    Great upgrade from xbox s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from xbox x better speeds great graphics and load times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Buy what you like. But this console is worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had to be one hardest times I ever had getting a console. But Honestly one of the best consoles I've had in a while. I think Microsoft finally got focused again with this console. It was bigger than I thought it was when I finally got it in hand. The performance is top tier. I definitely believe the hype. Was a little skeptical after last generation xbox one came out. This console definitely gave me xbox 360 excited vibes. The transition through apps and games are smooth. The layout us nice as well. Can't wait to see whats coming in the upcoming months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is excellent. Incredibly fast, beautiful graphics, and every game I've played so far runs as smooth as butter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally got an XBOX Series X!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying unsuccessfully to get a Series X since launch. When Best Buy had one of their drops, I was lucky enough to get it. This is an incredible machine. The quick resume feature is a game changer especially when playing multiple digital games and you can swap between all of them quickly and it picks up exactly where you leave off. The Series X is whisper quiet and doesn't take up a lot of room. I keep mine horizontal, but it can be stood upright. Best Microsoft console yet!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A good Value for the consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of Tech. While an Early adopter so still playing mostly older titles, the ease of use and incredible library provided from game pass make this (or even the Series S) A great value for the consumer. One note, while not as overall big as the ps5 don't let that fool you, the Series x is BIG! Laying on it's side in the horizontal position the console is actually HIGHER than the ps5 laying on it's side so make sure you have another space height wise to support the unit. **Will update review down the line once i get a few more miles into it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this console so far! The graphics look amazing, even the games that aren't yet optimized look better. The load time is crazy fast. The only issue we have right now is that it is much bigger than the previous console so we couldn't fit it inside our current tv stand as it needs to have air circulation around it. I also was impressed with best buy for having the extra security step during the purchase process- I think it is a great way to keep scalpers and bots away- I hope best buy will continue this practice for in demand items in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The future

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The future of gaming. I know its not for everyone, but I personally love the aesthetic Microsoft chose for the new Series X console. It makes for a great statement piece on my glossy white entertainment stand. Beyond the aesthetics, this console is fast, powerful, and delivers everything that has been promised thus far. While I am excited for Halo, it has been a little bit of a bummer to wait, but Gamepass has an impressive library that has kept me more than happy in the meantime and its integration into the Series X is just so smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jay,

      We truly appreciate you taking a few minutes from your day to share your story with us. We couldn't be happier to hear you are enjoying the next-generation gaming experience your new Xbox Series X hosts, and that you've found it to be a beneficial addition to your gaming setup. Whether it be the optimized performance metrics, near-instant load times, added Quick Resume functionality, or simply the whole package, we couldn't be happier you have found it suits your needs. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, would recommend. Nice graphics. Really the only complaint is the heat when keeping it stored in a cabinet, no way should you run it with the cabinet closed so I had to turn the console somewhat awkwardly to allow the fan to blow heat out unobstructed, then turn it back before I store it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. This is actually the 2nd unit we have had. First unit developed issues after the initial 4 years of use. Picked up another unit right away. I would recommend a storage device to go along with this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Simply, the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are fantastic. The quick loading of the games is faster than I though it would be. All in all, it is worth the price. I did have to buy additional memory when I transferred the games over from the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this console, gaming at 120 fps is opening up a new world of gaming. I also love the speed of this console generation. Quick resume is blazing fast. I only hate how there seems to be issues with hdr10 on most tvs. However with some extra steps you can work around it. I’m sure that it will get fixed in the future. I think it’s on the tv side not the Xbox side itself. I highly recommend this to anyone who enjoys gaming. With the power of this generation gaming is only going to get better and better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized computing power and enhanced graphic capabilities of your new Xbox Series X Console are truly impressive! Not to mention the added features and functionalities like Quick Resume. We're thrilled you've been enjoying the elevated sessions it hosts! We're excited to have earned your recommendation, and thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft