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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37025 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 37,025 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Next Gen Upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Xbox Series X screams "upgrade" from the swiftness of the console itself to the power it uses to bring games to life. Every previous generation of games runs better here, and the new ones run best on this console. 4K and 60fps go together here like peanut butter and jelly. Gamepass is the cherry on top of the console and with more than one hundred games for the price of 10 or 15 dollars (depending on your choice) it's a no brainer. Cannot state how happy I 'am with this console. I definitely reccomend this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Not sure if you're hungry, or just love your new Xbox Series X Console, but we appreciate the compliments just as well! Thank you for taking a few minutes to share your story with us. We couldn't be happier to hear you are enjoying your new setup, and have even paired up with Xbox Game Pass Ultimate! We agree, the combination of the two is a no-brainer, and the absolute best way to experience and appreciate the truly next-generation power of your new console. We're happy to have you on Team Xbox, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing! Decided to splurge and buy a new one after my older Xbox reached the end. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox s

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console. Couldn't be any happier a year later still love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Ultimate Gaming Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I could say so much about why I love this console, but, all that really needs to be said is quick resume...It is such a fantastic feature, life changing to a gamer. I jump between playing a single player game to a multiplayer thrown down with my friends in a matter of seconds. Not needing to go through menus each time I wanna play up a game is such a dream and worth the price of admission alone. I was really torn between gettin a PS5 or XSX...I landed on the XSX and I'm so happy I did! You'll love yours too when you get it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My take has been decent so far, there has been a few things that I have found that I am not fond of, but I will get to them later. First and foremost I will talk about the good. This system is defintely the powerhouse it has been boasted to be and quite frankly so far in my opinion a well done performer done by xbox in terms of gaming experience, the graphics and the ability to call up games do not miss a beat with that said there are some games depending on the capability of the software it may struggle but that is not an issue with system in itself. Now, with the not as good, I have found, the fact that the lack of storage space has really drawn down on gaming capability. When about 8 to 10 games fills the internal storage and I have already discovered if you use external SSD for some reason it will randomly reboot some games. Not sure if it has to do with the type of connection difference. But it never happens when playing internal stored games. I also am a little concerned that this thing runs so hot all the time, I know it was designed this way, but it is a machine..... all machines break down over time. With that said I am still extremely happy with my purchase, so far it has been the best xbox to date.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The one true X-box!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things a hardware beast. Ultra quiet. Simple design. Plays games so smoothly, with top tier 4k resolution. Game Pass is overwhelmingly a fantastic deal. Purchased mine through All Access, $35 a month for 2 years! Guaranteed you waste more money than that a week on junk you dont need. Get you one!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best way to play old and new games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics! Best way to play old and new games! Great load times and quick resume that I will never be able to live without. Total win

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Xbox X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming console and love playing my Xbox X with my gaming headset

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console & local Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick up options, love the console, nothing but positive things to report!

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Worth The Wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally received a Series X after searching for months. Needed to replace my One X because of a broken disc drive, and this is a massive upgrade. Most of my games on the One X ran well, but the performance and graphical improvements from the Series X are amazing. Runs extremely well, fast load times and very responsive. Comparable to my Gaming PC for about 1/3 of the price. I cannot tell that it’s running based on noise or heat because it produces little to none of both so far. Great machine for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had an amazing experience with this item. Such a far improvement over the xbox one. The internet connection is better because of the better reciever on the new xbox x series, so my games run smoother online. As well as better video quality in game with minimum to no lag. I definitely recommend this item to others!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Not Bad Not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I was surprised that I was even able to get this system with all the scalpers and bots stealing this and the new PS5 systems. So far its been a pretty nice system Plays Great and and a lot faster. its had a couple of quirks one time it wouldn't read my new Valhalla game and a few other little errors but nothing major. I expect these little problems being a new system but overall its been working Great. I got the best buy 2 year warranty just in case. If anyone is able to get one by Christmas it will make a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good System, Nice Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox purchase since the O.G Xbox. I have no complaints, still trying to get used to the interface since I've been primarily a PlayStation gamer (I've had every PlayStation from the first PlayStation to the PS5). One feature I think is really good is Quick Resume, wish PlayStation has that feature. And tlill have to say the Xbox design is Very good, blends seamlessly with the entertainment system, I think that's a very understated part of the Xbox Series X

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox X Best of the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox X is quieter and faster the the xbox one. Graphics are better, but you need a 120hz or higher monitor with HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xsx great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on Tuesday, oddly enough wasn't asked for id or a receipt (thats on best but) but showed them receipt anyways. Unboxing was like a gift and the presentation was just fantastic. Quick resume is a god send since I bounce from game to game a lot. Loading time is incredible. I love that I don't have to learn a new dashboard and that my dash settings tranfored over without having to recustomize everything. Gears 5 and forward horizon 4 look and run fantastically. I can't wait to get my hands on full fledged next gen games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great family gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy the family enjoys sending time playing together. It works great and i love how sleek it looks. The storage capacity is also great on this system.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than any other Xbox. Super fast and great graphics. The new controller feels amazing. Only down side was the controller was defective out of the box and I was glade the store manager at my best buy could just swap it out for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An incredible console in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Microsoft console in a few generations that is really a solid jump in technology and performance. The only issue I’ve encountered is the Xbox media remote volume doesn’t work but everything else is so much better than the One x that I really couldn’t care less. Cyberpunk, Borderlands 3 and Assassins Creed Valhalla all play and look amazing. The software is streamlined and more intuitive and a portable SSD gives you all the memory you need. It exceeded my expectations in every way... I can’t recommend it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Truly remarkable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick load times excellent graphics and game pass is just undeniable if you're able to find one definitely don't hesitate worrh every penny

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing, whispering quiet amazing fast and the HDR (High Dynamic Range) ooooh wow the HDR. I was playing immortals Fenyx Rising on my previous console the One X and when I downloaded the patch for the series X I could immediately tell the difference but it wasn’t until I loaded up Darksiders 3 from last Gen that I was convinced. The series X not only is a graphical powerhouse smooth machine but it makes last Gen games look and perform 100% better. Can’t wait for current Gen games to come more often.

    I would recommend this to a friend