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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37025 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 37,025 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs the full 120 frames at 4k in most games, great exclusives, aesthetically pleasing console, and fun to waste some time away into. The console itself runs fast, doesn’t get too hot, and has very few if ant noticeable errors. It’s nostalgic bringing the disc drive back on the next-gen series and this console has been nothing besides fun. It’s a bit expensive but nonetheless, they are still in great demand and fairly difficult to obtain. Be patient and you’ll have one soon!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    I do love this Xbox so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this Xbox so far, It is definitely an upgrade from my previous Xbox, I enjoy the fact that it has an SSD now so load times are extremely fast compared to an HDD, I have noticed complaints about it getting super hot but that isn't the case for mine at least, I have had days where I have played it for more than 4 hours and it hasn't felt like it's overheating at all, also as it is a next-gen console it does do better in terms of fps and graphics. Now it does have some flaws such as connectivity issues, I have had times where my controller or headset will disconnect and will refuse to connect unless I unplug the system entirely and plug it back in. Also, there have been times when I have been playing COD: Cold War it has completely turned off, I did read that Cold War was ending up bricking some series X consoles so I have stayed away from Cold War until the issue is properly handled and fixed. Other than that I have not had any other issues, I will say the good outweighs the bad with this console so far. I have not used the controller because I use a different one but it doesn't feel too much different than the previous controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing video game console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X Series is amazing. The hardware power, awesome graphics and loading speed are mind blowing. I love the design, how sturdy and sleek it is and the backward compatibility with games from past generations is a huge plus. All in all, it's a solid choice for video game lovers. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the next gen. I had the OG 500 gb xbox one and needed an upgrade. Saw this available online on a Tuesday and luckily was able to snag one (picked up that Saturday). It works well with my old Sony 4k tv but I recently sold my tv and looking to purchase one with next gen hardware/software to get maximum output for this system. So far, so good. Quick, precise and I love how it doesn't make much sounds. I also love the instant on/quick resume feature. It boots up literally so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox its very fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⸻ The Xbox Series X is a powerful console for 4K gaming at 120FPS, with fast SSD storage and Xbox Game Pass access. The Series S is a smaller, more affordable option for 1440p gaming, also with Game Pass. Both are great for gamers, depending on your budget and performance needs.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far. Currently, I'm playing Gears of War 5 and Halo: The Master Chief Collection and I'm enjoying them so far. Gears of War 5 looks fantastic and runs smoothly. Halo: The Master Chief Collection looks great for an older generation video game and also, plays very smoothly as well. Have not got the chance to utilize Microsoft's game pass service, but I will probably sign up for it soon since they have 100s of games you can play immediately. Great system so far and I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and quick purchase. customer service was great, very helpful people I asked the worker to get it off the top shelf he did very quickly overall great interaction. and my Xbox series x is going great I have used it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X is worth the wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and games never looked better. Quick resume is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. 10/10 game console. I’ll keep this short. The amount of time that the Series X has saved me just from the super quick load times is enough for me to justify the money I’ve spent. The quick resume feature is amazing. I power the Xbox off, and then when I boot it back up and select the game I was playing, it takes 5 seconds and then I’m back in the game like I never left. Many other awesome things to note. Just buy it already

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fast fast, capabilities of these thing are endless. It actually has room for games which most dont. For the price mehhh.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great system, love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a week or so and love it so far. It’s blazing fast and the ugrades it makes for last gen game or optimized games are impressive. I can’t wait to see what the first batch of true next gen games for it delivers! Random note, this thing puts out a lot of heat through the top (side if you lay it horizontal), it’s a little concerning but I think ok as long as you leave it plenty of space. Honestly, before you buy, plan on how you can give it as much space as possible to breathe and vent the hot air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X: Fast, quiet, and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox Series X has a large library of Xbox, Xbox 360, and original Xbox games with faster load times and often improved visuals. I use my Xbox to play games and stream apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cannot go wrong with an XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console as always. Superfast frame speed and no lag while playing games. If you have a good fiber internet connection, it has no issues during the live gaming sessions. Controller is the usual feel as before. Slim profile vs. the prior bulky console. Breeze to set up. Log in, update and off you go... happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Xbox Won

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coupled with Xbox GamePass, the Series X offers me the best value. One great feature is that most of my previous Xbox games are enhanced at no extra charge. The console fits in my set up, remains silent, and doesn’t get hot to the touch. The controller is the blue print in how a controller should be too. I have other consoles too but the Series X is my go to main console to play games on. Xbox has won me over.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Better than the Ps5. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST HAVE if a person in your life loves gaming. It has super fast loading speeds and can download things really fast! It can play games up to 8k which looks ABSOLUTLEY BRILLIANT! The only problem i’ve had with this thing is that my oily hands leave prints on the console, but that can be cleaned off with a microfiber cloth. The controller is honestly super good too because it is really good for everyone’s hands. Overall, 10/10 would recommend, better than a ps5 on paper by the way too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, had it for nearly 2 years and zero issues!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X released in 2020, Design: The design of this new console is a leap from its predecessor, taking on the shape of a rectangular prism. allowing the Xbox to fit in many setups. Also, allowing the Xbox to fit in many setups is its matte black color and subtle green finishes, The Xbox can also be stood up and put on the sides, which can aid people in fitting it in their desired location for their setup. This console may not be preferred by users who want a purchase of this size to catch people's eye. Due to its subtle display Summary: After taking all this into account, I can say this Xbox is worth the $500 that it costs. If you don’t play much, don't value the graphics, and are looking for a simple gaming console, maybe look into the Xbox Series S, which costs less but also brings less performance. Keep it in consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg how i wished i purchased this long ago because the speed of this system is amazing and super quiet! Also purchasing from Best Buy in Tulsa Hills was smooth and really quick even with a trade in!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The long wait was worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent years researching this product and taking time to be sure this was what I wanted. I am extremely happy with my decision to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great got it on a sale had it for a few years now with issues

    I would recommend this to a friend