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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37026 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 37,026 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console screams! Older games look better! Everything loads faster and newer games like Valhalla are amazing visually. Quick resume is a great feature. Add on Gamepass and you have a great catalog to start with. Even though I am a Playstation owner as well, it has done nothing but collect dust on my shelf as Microsoft has really pushed a customer-first strategy where Sony seems to be stuck in trying to squeeze their customers for extra money at every opportunity.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so glad you are enjoying the Xbox Series X and all of its awesome features. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the series S for years now, but since using the series X i realize whay i was missing. The graphics are on another level. No regrets on my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great gaming system, worth the extra for DVD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that we can use our games on disc with this Xbox versus the Series S model. The speed of the machine is fantastic and doesn't glitch. Some problems with installing one or two games on initial setup but no problems since. The issues were failed installs of some COD modules and similar on other games. I would recommend this model over the Series S, especially if you have many disc games that you don't want to repurchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    MAKES PS5 LOOK WEAK!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boy on launch day and wanted to wait to give it some time before giving my thoughts. So far I’ve had 0 issues and tons of hours put into it. THIS THING IS INCREDIBLE PLEASE DO YOURSELF A FAVOR AND BUY IT! Super fast, amazing graphics, awesome games (thanks gamepass.) This machine makes PS5 look like the weaker younger brother who’s trying too hard to look cool. This is worth every penny if your a hardcore gamer. Boys this is it... everything we’ve ever wanted. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Decent Jump in Graphics, step back in other areas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big, it's fast, it's quiet. I've had a Series X since launch. I recently bought another as a gift. I love how quiet the Series X is. Games are faster too, obviously. Did I mention that it's big? The biggest downside of the quietness is the form factor. Such an awkward shape that won't fit easily in most home theater set ups, especially if you have a rack or cabinet of any kind. I've placed it sideways, but it takes up so much wasted space that way. I get that it's designed to be placed upright on top of a table or entertainment center, but c'mon. I don't need more clutter on my table. Another miss is the lack of optical or SPDIF output, so you're stuck with HDMI for audio. The easiest solution was to buy a cheap HDMI audio splitter from Amazon. But then there's no compatibility with HDMI 2.1. Will have to get a much more expensive splitter later. All in all, Love the more powerful graphics upgrade. Not a fan of the hardware form factor and recycled UI from older XBox generation.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Series X is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the series X. Doesn’t take up too much space, makes no noise even in super demanding games. The load times/overall performance for games whether they’re older gen or series x enhanced has been great. The quick resume feature has been hit or miss and I’ve had some weird problems here and there playing back compat. games that are installed on an external hard drive so hopefully that gets resolved, but other than those 2 minor complaints I’m very happy with the series X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent Gaming System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to pick one of these up thanks to Best Buy offering them to Total Tech members. I had the Xbox One so this was a pretty nice upgrade although I didn't think it would be as good of an upgrade as it has been. The graphics are an insane upgrade. The speed at which games load is extremely faster. I don't have anymore issues with certain games. Overall, if you can get your hands on this system, it's well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Great for Kids instead of a pc. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best performance console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Xbox they know what they’re doing. Fantastic speed, graphics is phenomenal, I have a PlayStation 5 and I love it for the exclusives but as far as performance Xbox wins. Not saying PlayStation isn’t better… it’s just slight differences that I notice in gaming performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Very fast with games playing smoothly. 120hz supported games play great on LG C2 OLED (TV has to support it). Added the Seagate 1TB expansion drive as games nowadays are pretty large in size. Get yourself a charging station kit so you can use the included rechargeable batteries for the controllers and a dock to set the controllers on while charging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase in awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoove pickup, quick and easy! Xbox gang for life Best Buy holding it down! First new Xbox in over 10 years it was definitely time for an upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Finally a console with buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft finally listened to customers on what they want in a console. Performance, graphics, and quality finally make it to the new Xbox Series X and at a decent price for what it’s built with. Pair it with an OLED LG 65C1PUB tv, or equivalent type tv, and it will blow your mind what the graphics will do on this console. Don’t buy if you are going to play it on a cheap tv. The graphics will only be as good as your tv allows…….

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great upgrade from original Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from an original Xbox One has been a fantastic experience. MUCH faster loading and the faster frame rates, extra detail, and effects on cross-gen games is awesome. Can't wait for true next-gen games to see what it can really do! Only issue has been heat building up in my entertainment center, so I bought a small, quiet USB fan to help vent the cabinet and that took care of the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system. Its fast and graphics are amazing. Complete upgrade on storage and everything else over the xbox1.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox Series X outta X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did something very smart with this console, they did not change the formula. New steaming services, apps, and especially games will be on the way, and now I have a beast of a system to handle it all. I cannot recommend the upgrade enough, even though with the lack of games, it might not be 100% a home run. That being said I’ve played Gamepass games including Gears 5 and Forza Horizon 4 and they look beautiful and operate flawlessly. Early December will offer more, can’t wait!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Love my upgraded X Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this one over the Xbox s. The size is do able but overall great system! Doesn’t overheat like the other system I had, Enough storage for my games!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It will blow your mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. It’s fast, quiet, and easy to set up. Comes with everything you need too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming system better than the other systems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loyalty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite version of the xbox thus far. I have and will continue to be an xbox fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal in gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x with all access is the absolute best deal in gaming, this console Is no joke when it comes to playing new and old games in 4k and at higher fps, insane value with 2 years of gamepass ultimate, only gripe is that only comes in 1tb and had to purchase a 2tb Samsung t7 ssd for additional games

    I would recommend this to a friend