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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37026 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 37,026 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X.... F T W

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man,I came from Sony to this thing and am I super impressed,especially with the game pass ultimate....best bang for the bucks as I don’t see a need to purchase another game in the future!!!not to mention the speed of this beast as you seamlessly switch from game to game on an instant....graphics are phenomenal too as everything is buttery smooth 60 FPS at least

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're glad that you're enjoying the speed and power of Xbox Series X. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Next Gen Gaming at its Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming is awesome to say the least. I was fortunate enough to get my hands on both the Xbox Series X and also a PS5, and, while I am currently playing more PS5 (purely as a result of recent game releases, mainly Ratchet & Clank, a PS5 exclusive), Xbox Series X is second to none. Without having two identical TVs set up next to each other, it's difficult to directly compare graphics between the two systems, but I can honestly say that I do not notice any difference when switching between the systems. Both offer superb gaming experiences. If you are hesitant to take the leap to a next gen console for whatever reason, you will not be disappointed doing so. My one caveat is that, if you don't own a TV that's powerful enough to handle the output of these systems, I personally do not see a reason to make the purchase at this time. I had an older 55 inch 4K TV (generic brand, can't recall off-hand the exact brand, but it was not a Sony, LG, etc.) when I purchased both my Series X and PS5 -- I did so because I was also going to be purchasing a new TV around the same time -- and after playing on the older TV and my new TV (55 inch LG CX OLED), the difference is night and day. When playing the new systems on my old TV, I told my friends that it was hard to tell a difference in graphics as between the next gen systems and their older versions, but the new TV makes it plain as day. So, if you don't have the TV to power the Series X (or PS5), I personally would suggest holding off until you do. But if yo have the right TV (or are in the market for one), I STRONGLY recommend the next gen systems.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X is the way to go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just STUNNING!!! The power and graphics is unreal. Being able to use the game pass to play games online. Just awesome. I wanted a 4k gaming console and its able to provide that for me. I would have preferred building a PC but with covid and getting the graphics card etc. It was much easier waiting for the Xbox to restock and purchase. Love the amount of storage. I probably downloaded 20 games with no issue. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast loading and Amazing Graphics.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is simply amazing. The loading speed compared to my Xbox One S is incredible. The graphics are beautiful and smooth. Absolutely love playing Forza Horizon 4 on this beast and Sea of Thieves has to be seen to be believed. I'm not the type to pre-order anything...I'm a wait and see kind of guy, but this time I wanted to be on the front of something so I pre-ordered...and boy am I glad I did. My kids and I love this thing. Good job Microsoft!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey George,

      We're glad that you and your family love your new Xbox Series X! It's great to hear that you're enjoying its lightning-fast load speed and enhanced graphics, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite Xbox yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought an Xbox since the 360, since buying this one I’ve had 0 issues, works great, high quality gameplay. Not too big either can be standing or laying down.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Consider me impressed, Microsoft!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use my PS5, but when this came in stock, I couldn’t help but get it. And WOW. It’s actually…really great? I think the new system looks amazing cosmetically. The set up was easy and I love the way things are organized. So far, the game pass is ABSOLUTELY worth it. The graphics are wild (double check what TV you have so you can utilize the best graphics you can)!!! Definitely worth to have.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    After 9 Months of hunting for an Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so 9 months for searching the Xbox since November, on July this year I finally got my hands on the new Xbox, I love the graphics and everything, this is a 10/10 for me

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you stuck it out. We're happy you are enjoying the optimized gaming experience it hosts! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a ps5 since launch, figured I’d get myself a bday present so I got this, haven’t had an Xbox since 360 and had loads of fun with halo 3, ended up giving my bro the console and haven’t had one since. Mainly like the aesthetics of the console it’s copasetic and manageable, shoots hot air up, unlike ps5 out the back. I personally have a lack of space on my mantle so makes since but have had no problem with the ps5 in the same spot just more a thought in the back of my head if it will over heat but hell the ps5 has been launched at the wall shed both outter shells and still performs great, haven’t had a incounter with the x yet but will keep posted. Only down side with the 5 is that I had to buy a new controller after major stick drift. Other than that they both don’t match up to my hybrid 3090, but console wars continue. P.s. I play on my consoles 99% of the time even though I can do 144 with my computer setup at ultra, and 60 at console due to tv, but still wreck either way. I can hop in halo on my pic or Xbox so that’s a plus if you have multiples like I do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Series X 1 Month Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my series x for about a month now. No complaints. It's snappy in every measure and quick resume is a handy feature. I've noticed some games that require an internet connection don't work as well with that feature. They have to "sign in" again which interrupts the seamless transition. Way better than a xbox one. Especially compared to that launch. Don't expect the user interface to be any different. That part looks exactly the same.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Surprised by the speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the updated graphics are nice but they aren't going to blow you away. The speed is what makes it so great. I have very little time to play during the week and this thing has really allowed me to get more time in than usual. I turn it on and it's instantly booted up. Plus I can have 6 different games running concurrently at the same time that I can switch back and forth to play. Throw in all of games you get with Gamepass and you can't go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything we need a gaming console to do! We are super happy with the speed and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Modern Nostalgia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a former original Xbox owner, I can appreciate the modern asthetic of the Xbox One X with a throwback to the green accents of the console. I also have a appreciation that they’ve brought back a fair bit of OG xbox games. Fantastic console, great power and asthetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Actual Box for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this since the release date, no hiccups discovered yet and the heat dispensed seems average to me considering the power it is generating. The console is very heavy considering the size, which I thought would be awkward considering the shape, however it isn't. I do miss however, and I wasn't even paying attention all this time that some ports were removed, because since the Xbox One release they have been on all the consoles. The HDMI In and IR Blaster ports are gone, which means I now I have to fiddle with another remote in the occasional time I want to watch TV. Not a deal breaker, but be warned if this is important, you may have to route your setup differently. I do not use the controller so no input there, I prefer the Elite versions. Boot up time is very quick, and quick resume is awesome. It's nice to get back into gaming quickly and smoothly. I do not hear any loud fan noises or unusual bluray drive sounds. Dumb me at first placed the game disc in upside down (I have it standing up and didn't process the drive was probably backwards from what I would assume since it is close to the edge) and thought the drive was bad, the system failed to notice the disc was upside down and it didn't spit it back out. Guess I was too eager to boot it up and play. :) It was a nice jump from the Xbox X, but I could see where coming from an even older model would really be a wow factor. I am surprised MS didn't price these higher coming out the gate, but am thankful. The expansion memory card works flawlessly, however the size available at launch and the price of almost half the console doesn't make it worth it right now unless you really game a LOT of titles at once and don't have time to shuffle them around on the hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Fastest loading console on the market.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of gaming hardware. The graphics and load times are so fast. I love the clarity of the games. The small foot print of this device and its style are next gen. We play this as a family and love it. Thank you Microsoft, we have been using your products since the original release.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well great game pass only complaint is how greedy Microsoft is charging $650 for this console. At that price you are getting close to pc range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of power, realistic graphics, deadly silence.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox series x is a noticeable improvement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it feels like more of an upgrade than a new generation due to the operating system user interface being basically the same, the graphically improvements and speed is very noticeable. The box attracts at lot of dust, but runs very quiet. Games that ran on xbox one with long load times, have almost none on this system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Nothing like it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup experience. Beautiful packaging and unboxing experience. The difference is night and day with Forza Horizon 4. This lives up to all expectations. I don't know why this beauty got negative reviews over no being able to pre order it? Demand is high for a reason. Great job Microsoft and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Performance is great. Only thing I would change or upgrade is the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great system, ofcourse each time they come out with a new system it gets faster. Basically the same graphics as the xbox one. Nothing noticeably new. But it works, it has alot of storage and get to play all the old games just as the xbox one

    I would recommend this to a friend