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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37026 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 37,026 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Microsoft has done it again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Yet! Load times are almost non-existent on games. The design is perfect for someone like me who likes simple designs. I have had it since launch and no issues. Best feature though, is the quick resume. up to 2 games are saved in memory. I can shut the box down at night. When I come back the next morning, the game is still in the same spot. it does this with up to 2 games. When you play multiple games like I do, this feature is second to none!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X. It's great to hear that you're a fan of its updated design and features, including Quick Resume. Thank you for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Finally decided to upgrade from the Xbox One to the Series X after using the Xbox One for 14 years. Love how quiet it is and how fast the load times are compared to the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console! Super fast and great graphics. Very powerful and comes with a nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance overall is great, the load times have significantly improved and games look 10x times better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying how fast the Xbox Series X it and its performance.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox or PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Graphics are good. Loading times are insane. Fortunate to have both PS5 and Xbox series X. The honest truth, you cannot go wrong. If you like Xbox then get an Xbox. If you like PlayStation, then get a PlayStation. PlayStation may have better games right now but that will even out. The only real advantage I see for PlayStation is the new controller does make it seem more next gen than the Xbox. Either way you go, it’s a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice Box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, super fast, and doesn’t get very hot. Watch your electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever, it does anything you need it to and then some

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally! Long Time Coming…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve waited 2 years to find this at Best Buy. It’s everything my grandson wanted. It works great and very easy to set up. I purchased the XBox Ultimate Game Pass with this and he’s having a great time. I’m not a techie so I can go into a lot of detail about that aspect but it’s a great console. I went with this one over the digital one because he had a lot of games on discs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    X box x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads a lot quicker than my old x box one console

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat, Price

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen gaming, super fast loading. No complaints thus far. Price could be better. Does get hot

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    I have had an amazing experience with this console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console plays all my favorite games with superb graphics. It plays games at a 4k resolution. I been enjoying it so much that i forget to play on my $3000 gaming computer. When it comes to cost vs performance you can’t beat this deal. I highly recommend the Xbox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming platform around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great platform for gaming. Kids love it! Would highly recommend it if looking for a gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Finally Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and of course looks amazing. I mainly wanted the X for the new Forza Motorsport and flight sim. Flight sim loads very quickly and the visuals are great. Forza Motorsport 7 also runs smooth beyond belief which is expected since it’s a game from last gen but it’s still impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    I am X-cited to play this box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesistant to purchase this next-gen console due to the price and the unreliable unit numbers during the pandemic. I am SO glad I stopped waiting and decided to purchase this. For those like me who have been waiting or who don't think it's worth to spend the cash, trust me, it is!!! The new graphics are AMAZING and almost lifelike. The memory is far better than old consoles. This machine can also play blu-rays and the newer format of videos. Best of all, if you're a huge gamer like I am, XBOX is an amazing investment because some of the older xbox games you can just plug in and play. This feature alone makes this worth it. So again, if you're hesitant, do a little research and finally make that choice like I did! I recommend Best Buy because they're always in stock and their employees are always super helpful :) Cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Hot box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s service was overall good. Quick easy pickup. Xbox has been good for over a year now, gets extremely hot and heats up my whole room. However it doesn’t overheat or get affected in gaming/picture quality. But wow this thing could keep you warm in a blizzard.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system Fast Load time really quite Good Graphics and was able to order thru best buy with no issues

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox X for the Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re interested in getting one, just get it! The x is faster than the Xbox one, the games look better, and it has a bunch of storage! The only downside is it’s a bit bulky, but still 5 stars cause it’s a tremendous upgrade from my previous Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    It's awesome, but has some drawbacks for setup.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. The graphics have blown me away, and I don't even have a 4k TV. Gameplay is smooth. Load times are super short. I'm playing the game in under 20 seconds. What I don't like is the fact that you have to download a game before you can play it. I bought this so I can get games cheaper, and I can watch movies I have on disc. Initial setup is a pain, and time consuming, but once it's setup.. you are golden, and it's super duper!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console if youre looking to level up gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was up to my standards fraphics look amazing games handle well compared to older gens and there are more games to be played on it compared to xbox one or before

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox made a wonderful Christmas gift for my son-in-law. He’s really enjoyed it speed is fantastic and the storage is nice for all these games.

    I would recommend this to a friend