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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37026 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 37,026 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    6 months and still going great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months i really have zero complaints about the system. Its insanely fast. Has great features that link to your tv and a ful tb of storage. Glad i purchased. It hasnt slowed down or show any signs of use after 6 hard months.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the enhanced graphics, speed, and quick resume. Easy to continue exactly where you left off.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Happy to hear you are enjoying the Quick Resume function! We're glad it has allowed for a more seamless gameplay experience on your end. Thank you for taking a few minutes to share your thoughts with us.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Miles ahead of its predecessor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One before I upgraded to the Xbox Series X. I LOVE this console! I love how quick it turns on and loads games, much quicker than the previous console. I don't know how people can purchase the Series S as this one has the 1 TB drive vs the S, which has a 512GB drive. If you have the option, and can afford the difference between the 2, do yourself a favor and purchase the Series X. You will not be disappointed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anton,

      We're happy to have you on Team Xbox, and thrilled you are enjoying your new Xbox Series X Console. We've made sure to optimize and enhance all aspects our gamers love most, to create the most powerful console on the market. We're excited to hear you are taking full advantage of your capabilities! Thank you for taking a few minutes to share your feedback with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was bored with the PS5 and I never have played Xbox before. I really like the games with game pass. Xbox works great, no issues. This console and game pass has turned into a Xbox fan now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Huge Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a One X that was 7 years old & beginning to have some issues. From the second I plugged this new one in, it was AMAZING! The graphics, the speed… everything absolutely top notch. Highly recommend, if you are hesitant, don’t be. No regrets on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x purchased from bestbuy was awesome. I plugged this into my tv and downloaded a few games to test it out and so far i have not encountered any issues. I initially purchased the xbox console to help Master Chief in his quests in Halo Infinite. I can't complain. Is this worth it moving from an xbox one? Yeah this feels much faster to load and overall more responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Super fast. Great graphics. Makes a huge difference between this and the xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play games at 4K, can use old disc games to play on it and runs games smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The good and bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and bad. The good, my our son absolutely loved this. The bad, we don't see him much. Overall, great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been a gammer all my life. This new console that Microsoft has made is in my opinion the absolute best in this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line, fast, graphics are dope and navigating through the apps are quick and easy. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics. Easy to set up and transfer files from old to new xbox. Fast loading.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series Lit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my series X! You can really tell the difference in speed and graphics! Plus something amazing that Xbox does is if you own an xbox copy of the game (if it is available) upgrades to the higher resolution version for free!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Smooth performance. Not too loud. Amazing graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brand New Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the console on Best Buy website and it was fast and easy. I set up for pick up so I walked right in, presented my ID and walked out with the product. Love Xbox SX you can’t go wrong buying one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best next gen console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything feels faster, more smooth, amazing visuals, no technical problems, console was ready to pick up at first time in the morning, and even though it did launch with no exclusive next gen game there's plenty of choices to play while we wait for amazing releases. Beware at first I thought that my console was faulty because the image was was with interference when I tried to play at 4k 120fps but all it needed was an update on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox is lit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is quite lit as the cool kids would say this thing runs noice

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Old man with a Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X has come a long way since the Xbox 360. The graphics are superior, the speed is fabulous, but not every game (even our favorites) is convertible to the new format. The setup was pretty easy and once you take the three days to download all of the games you want off of the Xbox gamer site, it is fabulous. The whole family is enjoying it. Make sure you have ultrafast internet and no download limits.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. She runs very fast and well! I would buy one again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Had to return the first one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After surprising my son with this new XBOX which he was super excited and immediately put it all together. He had an old XBox One that I bought him almost 10 yrs ago so he got his use out of it and it was refurbished from BB as well. After playing on it initially, he discovered he was unable to connect his account to get all of his data. After some not-so-good experiences with the Geek Squad and no real help from Microsoft, we ended up returning it and getting another one and it works perfectly, my son is enjoying his new console.

    I would recommend this to a friend