4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37027 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 37,027 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Had to return the first one...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After surprising my son with this new XBOX which he was super excited and immediately put it all together. He had an old XBox One that I bought him almost 10 yrs ago so he got his use out of it and it was refurbished from BB as well. After playing on it initially, he discovered he was unable to connect his account to get all of his data. After some not-so-good experiences with the Geek Squad and no real help from Microsoft, we ended up returning it and getting another one and it works perfectly, my son is enjoying his new console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    I am now a believer in the graphical horsepower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to be one of the lucky ones to get one of these before Christmas. Super happy with the setup and ease of transferring my old Xbox One account, games, and apps. Games specifically updated to take advantage of the Series X horsepower, are ridiculous. Forget about the immediate load times, the graphics are so detailed...ignorance WAS bliss. I can't go back. I thought my old Xbox One S had great visuals, but I was wrong.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X and its awesome graphics. Thank you for sharing you thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 4 out of 5 stars

    Hope this works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better graphics? Yes. Faster load times? Yes. If you are looking for more than that, then idk, maybe reconsider before dropping the big five hundo. I’m also sure there will be some issues and bugs coming with the release of these new consoles. Black ops Cold War constantly crashes on my series X and sometimes even shuts down my console completely. Although, I’m not sure if this is caused by a black ops Cold War issue or an issue with the Xbox series x itself. So at this point in time it would be unfair to judge the console based off of a bad experience with one game. BUT this does make me nervous as there will be more demanding games down the road. I just hope the series X can live up to Microsoft’s word and smoothly run these gorgeous games for us to enjoy. As a long time “Xbox guy”, I’m satisfied with my purchase overall. The console undeniably looks great and it’s a huge upgrade from my One S. Just keeping fingers crossed for what’s to come!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Don't over pay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't wanna buy it at first, how ever I'm glad i did. I love bow fast it loads xbox 360 games. It also resumes where i left off on the game. Shut it off, next day I turn it on and geg to my game in a matter of seconds. Sometimes it does not load but 95% of the time it works flawlessly. Graphics are amazing. 4k gaming is good. No complaints so far, I feel bad for all the ones over paying for this. I waited and was rewarded.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X and its Quick Resume feature.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox Ever!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned almost every Xbox that has ever been released. This is the King!!!. This console gives 4K 60fps HDR with Raytracing gaming at only $500, you can’t beat that! It’s fast, reliable, and graphically amazing. The console stays super cool and it’s soooooo quiet, I can’t even hear it. Even when playing the new call of duty black ops Cold War. This console looks amazing on my entertainment system and always catches guest attention.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles out there, I've always been fan of xbox for performance and quality of the games, this console nailed it and I would recommend it over any Playstation console ever.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    X-Series- Wow!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, the best I have ever owned and I have been gaming since the 2600 and Vetrex. My only concern is the additional RAM and the pricey cost associated with it but I understand the need due to the processor speed. However, I believe aftermarket products will be released to remediate the high cost associated with the current options. If non-Xbox gamers realized how awesome Microsoft has come with their platform and available gaming options many people would jump ship. Such as backwards compatible, Windows 10 game anywhere, game share of digital titles shared with your friends who don't own the title and vise versa. Game share alone has allowed me to play titles in my friends library that I don't own or I am on the fence about purchasing. Kudos to Microsoft and their product. Hands down the best console and I haven't even upgraded to a 4K tv that supports HDMI 2.1, but after installing this on my gaming monitor and seeing the raw power I am stoked to get this monster in it's intended media environment. Standalone on a gaming monitor gave me the reassurance of why this console was deemed the most powerful console on the market. I can't wait to upgrade my TV and start exploring true 4K, but COD MW has already been upgraded to support the X Series and once I installed it from my current library and installed the COD graphical update. Wow! That's all I can say! Wow Look into these consoles and all Microsoft offers before making a decision, not to mention the controller and look. They kept it simple, a very quiet and powerful rectangle that doesn't take up much space but packs a punch. A Mike Tyson punch to say the least.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that Xbox Series X is the best game console you've ever owned. It's great to hear that you're enjoying its updated features and the ability to play your older Xbox games through backward compatibility. Thank you for sharing your experience; we hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Nice Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heck with the environment, I really like how fast this boots and get you to playing. The small incremental improvements on the controller is nice. Honestly, right after I got this unit I got hooked on No Man's Sky, which doesn't take advantage of the Series X features. So it's a little hard to speak to those. One thing I can confirm, at least running last generation games, this unit is much, much quieter than the XBox One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's so good, I bought a second.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner and I picked up a second Series X because we're constantly using ours and wanted to play games together. We considered a second PS5, but decided that the Series X was a better fit; Game Pass makes it easy to find games to play with one another and the console shines in the home entertainment category as brightly as it does in gaming. I'm a big fan of the GUI, and find it to be more intuitive than the PS5. I also prefer how the Series X handles HDR calibration, and am extremely happy with the same configuration across multiple TV color profiles (Dynamic, natural, game, etc.). Also, if you throw a pro controller into the mix? Hooo boy, you're going to have a good time! On a final note, I highly recommend the Series X over the Series S. The hardware, performance, and video quality improvements are a pretty great deal for the difference in cost. If you're on the fence you should probably just pick one up and thank me later.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox series X with Gamepass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hard to find Xbox series X. While the price is close to a $1000 for a new series X and 2 years of game pass included. You are required to finance which is $38 per month. This includes the console , 2 years of access to Xbox live ultimate, 2 years of game pass as well as access to EA play. When added all together it is a reasonable deal for entertainment on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Finally Got It Right!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated the Xbox One because of the inferior power, laggy UI, and horrible overall performance but the Series X completely redeems that failure. The raw power is nice but everything works the way it should, and even though there are no current Xbox exclusive games for this console generation, I have had a blast playing Xbox one and 360 games with the enhanced graphics and quick loading times. Definitely worth it for any Xbox fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to store to get the white x box series x on came out with the blacl x box series x just because of the Great deal they offer

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was looking for a PS5 and happen to get an Xbox instead. I wasn't sure if I was going to keep it but once I got it i felt like a kid again on Christmas so I kept it and I have not been disappointed. Graphics are great and the quick resume/quick start is a game changer. I also got the 1 year xbox live gold and upgraded it to gamepass ultimate for 1 dollar!! totally worth it!! Plus the backwards compatibility is great...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jav,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we are happy to hear that you are satisfied with your purchase. We hope you continue to enjoy the graphics and quick resume feature.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast but not mind blowing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Console overall. I can’t speak on the comparison to the PlayStation 5 but compared to the Xbox One the new console is much faster and the quality is phenomenal. My favorite feature would have to be quick resume as it allows you to pick up right where you left off in a matter of seconds. However at the price point I would have liked to see some additional features added to the home screen and controller

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox, great graphics, super fast a little bit big but who cared.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s life

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where should I start? Performance? Amazing. GamePass? The best thing for gamers. How quiet it is? Far from jet engine. I got the pre-order for the Xbox and I havent had one problem with it. The amount of games that are coming out for it is amazing. If you’re reading reviews you’re either deciding if you should get an Xbox or PlayStation or buying this as a gift and In my opinion I’m saying buy the Xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We truly appreciate the kind words! We couldn't be happier to hear you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it hosts. There's truly no better way to game! We're happy you love it, and have found it to suit your needs as a modern gamer. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson to update his xbox. He loves the graphics and the speed plus the way his games look. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Loving the next generation of Xbox!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X Perfected The Xbox Series X addresses the Xbox One X's weakest point: speed. It has a powerful CPU in addition to its monstrous GPU and has built-in SSD. You'll be impressed with the speed from the get-go. The initial setup was super fast and it even allows you to copy settings from the cloud that is backed up from your previous console. You'll be up and running in no time, and if you are a Gamepass subscriber, you'll have great games to play such as Gears Tactics & Tetris Connected. You'll have to be patient though as they download or as you apply the Series X optimization patches. While the delay of Halo Infinite's launch left a big hole in the launch lineup, it did not bother me as I have more than enough launch games to play. Yakuza Like a Dragon is quite fun and looks fantastic on the console. Tetris Connected, while not a graphical showcase, manages to look quite cool and flashy, and is incredibly addicting with numerous online and solo game modes. The backward compatibility truly shines and it is a joy going back to some of your favorite titles that perform better now with the power of the Series X. Forza Horizon 4 and Gears 5 never looked so good at 4K-60fps. The new controller is not a big change, but since I use the Elite 2 anyway that didn't bother me all too much. I quite like how the new controller feels and it seems they made some minor yet meaningful tweaks to it overall. The bumpers seem more responsive to me and the share button is a useful addition. Looking forward to seeing what's next for this powerful console and I am very impressed with the overall package so far. Cheers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're very impressed with your new Xbox Series X. We're glad that you're enjoying its fast operation and powerful performance in new and older backward compatible games alike. Thank you for sharing your experience; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is the way to go! I absolutely love this gaming console. It is so incredibly fast and powerful. Plays games so beautifully, and is very reliable! Love this console, and I highly recommend to anyone looking into Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox one x

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First console purchase since the original xbox one. The one X is an amazing console, very fast the load times for games is almost not existant. And with 4k graphics so far it's performed exactly how i need it to and more

    I would recommend this to a friend