Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37028 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 37,028 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox one series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems does what I need it to do. Works like a charm, doesn’t take up much space. You can place it anywhere but a bit on the taller side performance is great having a hdr tv will really give you a crystal clear view.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The best console ever made. Really next gen !!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever made. Microsoft did really well, not only because of the minimalist and industrial design, the engineering behind this model is incredible. Powerfully capable of moving games at 4k @ 120 fps, quiet, fast interface and loading times with its ssd and with a steam chamber cooling system it really feels like the next generation. And with the Game Pass it is the perfect combination !!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love the new generation console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to previous generation xbox this is a big improvement. The console is extremely silent and speedy. Eventhough there were no new game releases, I have enjoyed playing older titles. Xbox game pass is a must if you want to take full advantage of the new system. There's enough content there to keep you going. The redesigned controllers are nice too especially textures grips on the triggers.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the series s since launch and didn’t think it was worth the upgrade originally. But, after upgrading to the x I can say it’s way, way superior in every aspect. Graphics pop and load times are much better. Was sort of shocked at how much better it was. The series s is still a good system, but this is amazing and worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to finally upgrade to next gen, and it has been worth it so far. The speed, graphics, and sound have been fantastic. 5 stars for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far, A nice upgrade from my wbox one which I still love. Although a bit pricey. My brother loves it to he will be getting one soon thanks Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is everything you could want. Microsoft seems to have taken the “if it isn’t broke don’t fix it” method with this console. The interface is what you are used to. Controller is what we all love with an improved D-Pad. Backwards compatibility is far superior on this system compared to PS5, and storage is better. If you are lucky enough to get one, I promise you will not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I bought this as an upgrade from our Xbox One. Great performance and a solid design at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Xbox X Gaming Console review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Xbox X is a very well built gaming console. It is relatively quiet when in operation and the Xbox controller is hefty and feels comfortable to operate in the hands. My only issue with the controller is that it is not rechargeable and requires two (2) AA batteries. Otherwise, it is a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    WHATS IN THE BOX

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get one of these a week or so ago. So far it is pretty good. Really quiet and fits in entertainment center well. I have been playing the one x for a few years and this is definitely better. While not a huge leap from xbox one x in terms of graphics you can definitely tell a difference with higher framerates and lighting. Load times are fast and gamepass is pretty awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    NEW XBOX

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, load times are almost entirely gone, graphics and updated controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts with us. We hope you have a great time gaming.

      Best,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Welcome upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it, way better graphics and much faster than the 1S. No longer complains about lagging and grainy picture

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Xbox! What more can I say? Needed the larger storage and to see how much more smoothly it ran verse my series s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fast to process games. The graphics are amazing, and it has already been used so much. Absolutely love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system. Quick gaming!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The instant on and quick resume functions allow you to turn the device on and be playing a game within seconds. With XBOX now adding more AAA games day one to gamepass, there is plenty of fun to be had without having to buy full games. You can pay for a month and see if you want to play numerous games, then cancel, and purchase the games you didn't beat and still want. Rinse and repeat as necessary. Cons: As with other systems, internal storage needs increasing with the size of games, but cloud saves means you won't have to worry about losing progress when you delete off of the device. The controller is very loud compared to the Dualsense on the PS5 and feels a bit less premium but that is a comparison that not everyone will make or need. The controller feels great in the hand and there is virtually zero latency.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new series x is by far the best console. The load times are fast. The graphics are nuts. Overal I feel like this new console is not only the best at performance but it is an amazing center peice to any gamer frienldy family room.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Console ever!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best console ever. It is extremely fast, very quite and looks great. If your trying to decide between this and PS5 i would get this. I've tried both consoles. Xbox is a bit faster then the PS5, It has more memory and more RAM then the PlayStation. No reason you should pay the same price for a console that offers less then the Xbox. Also quick resume is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Diego,

      We really appreciate the kind words! Thank you for taking a few minutes to outline your experience for us. The Quick Resume functionality of your new Xbox Series X Console is a true game-changer, and we're thrilled to hear you're taking advantage of it! We're proud of the package we have put together, and it sounds like you appreciate it as well. We're glad it was a good investment for you, and are happy to accept your title of "best console ever".

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great system!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to pick the Series X up from BB in mid-December. What an absolute beast of a machine. I regularly play COD and it looks about .5 times better without upgrading to a new TV. I also recently began playing Valhalla on my One X before buying this Series X. The difference between the two machines on that game is ten fold better!! Love Xbox, BB made it super easy for pick up to!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    A nice upgrade but wait for more titles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is backwards compatible with all xbox one titles that aren't kinect game exclusives. Blazing fast load times and instant on is amazing. The quick resume feature is great but does need work as every game should have the feature but sometimes the game doesn't have quick resume kick in. The visual and lighting enhancements and Auto HDR really make older Xbox titles look good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my new Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Easy to set-up and get connected. Games take much less time to load than the previous console. Recent price increases is the only downside.

    I would recommend this to a friend