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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37028 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 37,028 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons birthday. This system has blown him away. H as be ownef every xbox made and thid one is bar far the ultimate game experience The speed. Graphics, online capabilities. Thr best buy this now.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Best Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look really great. Quieter than the ps5. Fast load times. Fast start up.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. Games load so fast, no more waiting for games to load and let's not for get the graphics! Much more detail in backgrounds and characters. Another feature that is also great is the quick resume. I really like this feature as if something comes up i can just shut off the system and turn it on later and it resumes right where I left off- no saving required!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    A console in vein of a high end gaming PC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here, and it doesn't disappoint. The specs here are mind-blowing for just $500. This thing is a beast. Running Assassin's Creed Valhalla in 4k 60fps just looks gorgeous. My only complaint is the lack of launch exclusive titles, but that will be solved later in the generation. Can't wait to see what Microsoft has in store for us using this impressive hardware at hand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he loves it he had an older modle xbox but he said this one is so much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system to go with a PS5.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly as a PS fan, and this is my first Xbox since the Xbox 360, I really love the Series X. I got this to go along with my PS5 and I love both consoles to death. The Series X is a beast spec wise and the thing is super quiet. One thing I really love is how awesome the backwards compatibility is. Most consoles only go back one gen with backwards compatibility. The Series X can play XSX games, Xbox One games, Xbox 360 Games, and the original Xbox games all in box, Which is insane to me. Another thing that is such great value is Gamepass. You get access to all these games to play, just buy converting you Xbox Live to gamepass for $1. And you also get to play first party games from Microsoft game studios on release. One thing I will give it over the PS5 is the SSD space. The PS5 only come with 670 GB of space which gets filled up fairly quickly. The Series X comes with a 1TB SSD that I'm still putting games on since owning the system in April. The controller is the same as before with just a few changes. I wish they got rid of using batteries in controller and just came with built in rechargeable batteries like the PS5 does. Other than that, the system is awesome for both people who is new to Xbox, and people who loves what PlayStation and Xbox has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    The best xbox console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a series s, and although the series s is a good system, the series x is a lot better. Its capable of running next gen games the way they should run. Looks great on a 4k tv and has more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Improved 90% over last gen, not there yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed improved over Xbox one x, still needs to set out consoles with the idea that 2 players in the house enjoy the game and should have 2 controllers in the box. And rechargeable or ability to cable up if the batteries die right when you beed them most to finish a level.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Right when I buy it, I hear of a coming refresh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just the first star field, can you believe it? Yes you can. I am a tried and true PlayStation fan and have been for years and left Xbox when the red ring of death became an issue and I kept having to fix my Xbox in order to play games for more than an hour like Fallout and Gears which was huge at the time. I don't dislike the xbox, and find that there are just slight differences between the two units. As a gamer I think I would fully choose PlayStation over the Xbox but since they don't sell Starfield on PlayStation, it turned into a what is $700 game? LOL it's a good thing I work very hard for a living to be able to afford this which I encourage everybody to do. So if I had to review this as Coach McGurk I would say that Xboxes are like PlayStations but PlayStations are not like Xboxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GOAT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X feels like the pinnacle of iterative improvement. Take everything good about Xbox One X, and take it to 11 with faster everything, while still keeping the disc drive and backwards compatibility, and you get this console. At $500, it initially feels rather expensive, until you realize just how much more expensive of a PC you need to buy to have the same experience. I would know--I tried. The only downsides would be twofold: one, you don't have a choice of alternative marketplace like Steam or Epic Store. Two, there's no true path to upgrade: with 4K games, I don't think the onboard 1TB memory is going to accommodate much, and the expansion storage is also only 1TB. I can't tell if this is a step forward or backward from the previous gen, as the storage is much, MUCH faster, but you're locked out of the best possible experience if you stray away from the OEM storage. In that regard, PS5 and PC look like much better bets. But I enjoy the console. It's not revolutionary, and looks like a mini fridge, but it is an incredibly competent piece of gaming hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Quality Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console out there with high quality and 1-2 TB of space. Can download so many games at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system for sure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jave been a Sony guy forever but knew i wanted an XBX especially after picking up my PS5. I bought this and have been playing stuff on Game Pass this while time. That is an amazing offering and is allowing to play all the Xbox games I missed. Also I didnt think it would be a huge deal but quick resume is an awesome feature that i wish the PS5 had.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you on Team Xbox, and couldn't be happier you've been enjoying the elevated gaming experience hosted by your new Xbox Series X Console. Pairing it with an Xbox Game Pass Ultimate subscription is the right move! There's simply no more powerful duo in all of gaming today, and we're thrilled you've found it to suit your needs. Thank you for sharing your story! We appreciate your feedback, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system, everything I was looking for!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Series X is fantastic! Sharp 4K graphics and 60 to 120 fps looks amazing. Finally a true solid state internal memory for super fast load times and general overall responsiveness. It took me over a month to track one down, well worth the wait! Now to budget for an expansion memory card to help with the storage worries. Some games are huge! (Looking at your Cold War. LOL)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Series X

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Use it everyday, the performance is insane. Much better than the last model, and the space it has is really good for holding more than one game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Video game grumbling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the kids, have zero complaints besides the constant complaining when told to turn it off and go do something else

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely great upgrade. we use our xbox for everything and when it started slowing down, I knew it was time to update

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox for my boyfriend, and he absolutely loves it! The setup was easy, and it runs smoothly with great graphics. He’s been playing for hours without any issues, and the gaming experience is fantastic. Definitely a great gift—he’s having a blast!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great Xbox. It loads faster than the Xbox series S. The graphics are great and it has tons of fun games to play. I also like that you place it on its side, it doesn't have to stand up all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good. The product was delivered in a timely manner. No issues with delivery notification. The product works with no issues.

    I would recommend this to a friend