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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37028 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 37,028 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    I love the Xbox series x.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s super powerful. Game pass ultimate is the best service in all of gaming. So many games at your fingertips. The series x also enhances the graphics of every game, including 360 games. I’ve been playing fight night champion in 4K hdr and it’s never looked better. Not to mention it’s a nearly 10 year old game. I love my series x and I recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an awesome system. it is Fast and powerful, if you have a 4K TV, this system is the reason you have it. It really can work as your central command for all your media, once you get Xbox live and add your apps to this, this bad boy can really fly. the speed is great, and the graphics are amazing!! you will not be disappointed with this at all!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Spencer,

      We're thrilled you are enjoying the next-generation experience hosted by your new Xbox Series X Console! We've fully optimized the entire system, to bring our users the clarity and enhanced features they have come to know us for. We're excited to know you are pleased with your purchase! Thank you for taking a few minutes to share your thoughts with the community. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Why did i wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo much better than the 1. I don't know why i waited so long to get it. From the graphics to the speed, this thing is just a monster. I'm incredibly happy i purchased a tv that can handle the series x.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox always impresses. The graphics are amazing. Game pass is an amazing service to get the most out of your Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for my son! He really enjoys it, fun easy to use and was excited that it came with a wireless controller!!! I’m happy with my purchase!!! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Love it! Best Buy came through!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get item. Most sites were out or didn’t load well and missed some opportunities. Found out BB had in stock through Twitter, signed in to account and added to cart after a couple easy steps. Their site worked flawlessly even after I screwed up and had to refresh. Xbox Series X works great— graphics are better, loads faster and runs better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console i have ever use. I have used every single console since the wii, and this is by far the best console yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the product, honestly it’s a great console, good graphics. I think it’s quick. And a good console overall. Little up there on the price but on the bright side is you can pull it out in payments so I think it’s worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally my Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be any happier with my console thank you best buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful best buy experience. I drove to a further away location to secure the Xbox one X system. Glad I got there. People were nice and they had the system!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The ultimate Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox does everything the Xbox One and One X does, but better. The interface is familiar but super fast, and Quick Resume is such a big quality of life improvement. So many old games look and or run better, and it is a joy to use. The controller is improved too, especially the d-pad, and it borrows some of the design ideas from the Elite, the best controller on the market.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're thrilled that you're enjoying the faster speed and new features of your Xbox Series X. It's great to hear that you're a fan of its updated wireless controller, too. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing gaming console especially the graphics and the ease of getting everything downloaded

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Makes kids loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son in hopes of keeping him quieter. Turns out, just made him louder. He yells when ever he plays. Also learned some new words like Noob (a new person to video gaming) and Hacker (an opponent who is good and may possibly be cheating). Graphics look good though. Load times (?) are faster.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console !! Graphics, speed, performance. Simple setup too.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Next gen great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on next gen gaming. This console plays all the old Xbox One and 360 games and loads the new ones at blazing speeds. The new controller is nice and I love the octagonal d pad. Form factor is smaller than I thought. Backward accessory capability is a huge plus. Can't wait for the new Halo game. Wish it had come out on release. The ultimate game pass is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10 outta 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great super quiet love playing with friends online

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Wow!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Wow! Upgrading from and Xbox One and am blown away with the speed and power the Series X. Had to reduce the graphics settings on the old Xbox One, but am able to play without any graphic restrictions on the new Series X. An amazing machine!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Big jump from Xbox One.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for quite sometime when I just happened to walk into BB and they were available. The associate said it was like holding a baby unicorn. The system is AWESOME! It loads very quick and looks fantastic. Playing Cyberpunk on the Xbox One and then moving to the Series X was jaw dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Xbox Yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made the pickup of my order so easy! After waiting for what seemed like an excruciating number of months for an opportunity to buy the console, I was thrilled to finally land one! And boy, was it worth the wait! The graphics, the speed at which everything loads... it's everything I had hoped it would be. I am so happy with this console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox so far! I am an Xbox girl and i usually get them after all the bugs have been worked out. Load times are so fast and the graphics are great! Thinking of getting another one for my niece.

    I would recommend this to a friend