Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37032 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 37,032 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console upgrade. Graphics and sound are spectacular. X series already has 8k built in for future. And the ultimate game pass library is expansive. Works really well with the new samsung tv we got to go with it as well as the dolby atmos surround sound bar for a rounded experience for both gaming or watching movies etc...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, easy to setup and worth buying with a 4k tv. If you have a chance to get a 120hrtz tv or monitor, it does make a difference. The speed of the console is another nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very active in gaming. It’s a huge piece to his socializing with friends. I needed something well equipped and reliable. This has absolutely stood up to those prerequisites.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox A++++

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is hands down the best gaming console to ever hit the market. The graphics of the PS5 are breath taking. You can see fine details and shadows and contrasts like never before on PlayStation products. The system is so FAST also! No long waits for a game to load up. The new controller is fantastic and really feels extremely high quality in the hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! Thank you for taking some time to share your thoughts with us on your new Xbox Series X Console. From the optimized graphics, to improved operating speed and efficiency, we're proud of the package we have put together, and happy to hear you are truly enjoying your next-generation experience. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast and furious

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this console, ray-tracing is good. I can see the big difference when playing Cyberpunk 2077 on Xbox one compare to Xbox series x. The games load fast and graphics is fantastic, the ultimate game pass is traffic for which i can have access to cloud beta gaming online without downloading into the game console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XSX FOR THE WIN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten the original release XSX and it was great console paired with my LG Oled TV. It died in 2023 and bought a new unit on a sale price in that month. It has been a great device and easy and fun to use what a gaming console should be. I do recommend it along with gamepass you will have a large selection of game rentals pretty much.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    You won’t regret it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. I am coming from and Xbox One X, I can say with certainty that this thing is unbelievably fast. Just moving around the menus and going between apps is so smooth and quick. The games look stunning and load so much quicker. Bundled with game pass this console is absolutely worth every penny. You will not regret it. I promise.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    LOVE MY XBOX SERIES X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics! loading games is very fast. Xbox s x is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Futureproof Gaming Deal Right Now

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is easy to set up and is a great deal when paired with the Xbox Game Pass membership. On top of having access to tons of next gen games you can also enable retro arch and obtain access to tons of retro games as well! Considering it's close to impossible to get new graphics cards, this is the way to go for gaming for the foreseeable future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Big but great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a behemoth simple put. Besides that it is a really amazing console. Just setting it up and downloading a few games for my son, I could really notice the download speed and performance upgrades. Does not run hot so far it has been running terratech in 4K hdr for about half hour. See picture. The Xbox one x would easily hit 150 degrees Fahrenheit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't agree more, your new Xbox Series X Console is a true behemoth of a gaming system, and we're thrilled you are enjoying its features! And, happy to know you haven't experienced any issues with your console overheating. Thank you for sharing your experience! If you start to see an issue with heat distribution, we recommend the following link. We've created a helpful resource for our users, to assist in creating the perfect environment for their system. Find all you need to troubleshoot the issue, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent - Big Upgrade over One X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! It's a beast! Let alone just the SSD is a huge improvement, but the graphical capabilities are impressive as well. Love how quiet it is and the vertical position - blowing air up instead of out the back. This is better for ventilation in a cabinet or on a desk. Overall it's a beast. Big Upgrade. Everything is 60fps and pushing 4K or close!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 5 out of 5 stars

    Major junp from the Xbox One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The New Series X has been a major improvment over last gen in everyway. Loadtimes, connection speed over wifi, feel of the controller are the major stand outs to me. And while there really arent any games for this system specifically Microsofts gamepass has given me plenty of games (that play better on this) to tide me over while we wait for new games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at the store. The assistants were very helpful in guiding me with my product selection, and I was able to purchase my item promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and smooth running console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the interface is nearly the same, transferring all my Xbox One X saves and games was quick and painless, allowing me to sell the console and replace it with this one permanently. All the backwards compatible games that worked on the One X seem to work here as well. The new Quick Resume feature is great and allows me to switch discs or games and start right where I left off, without all the loading screens. More convenient then I thought. Occasionally the feature crashes but most of the time it works great. I encountered an issue where having too many tabs open in the internet app would cause the console to turn off, but zero issues when playing games so far. I assume the internet issue will be fixed with a firmware update eventually but its not a big deal. Games load much faster now, old and new games. That alone is a huge improvement. Will be a while before there is any exclusive next gen games for the console but its still great to get the best running console versions of current games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best Console Ever Built

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever made. The design of the box, the build quality and the performance are second to none. Microsoft has redeemed themselves in my eyes. The system has everything you could ever want, and runs games at 4k 60fps no problem, some at 120fps. Just amazing. Then there is gamepass which is the icing on the cake, very sexy icing on a very sexy cake.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Sweet redemption! Thank you for taking a few minutes to share your story with us. We really appreciate your insight, and are happy to hear you are really enjoying your new Xbox Series X Console. Whether it be the optimized gameplay and graphics, next-generation design elements, or simply the ability to pair it with Xbox Game Pass, we're delighted you have found the ultimate package for yourself.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X, great gaming console, great community, great graphics and performance, the controller has great battery life, i would rather battery every two weeks than competitor 2-4 hours on a charge,

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Nexgen System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing loading speeds, It loads so fast It can skip the game loadijg screens and have you right in the multiplayer lobby. The graphics are 2nd to none, and the doly atmos compatibility rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful BB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute powerhouse, quiet as a mouse, every game I have played on it runs buttery smooth. This machine right here can fit so many good times in it. Only issue I had was that for some reason during the initial start up, these consoles have a hard time connecting to wi-fi to update. Had to use mobile hotspot to get through that point but otherwise no other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console Graphics are awesome and speed is lightning fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed. Exactly the reason i bought it in the first place. The graohics are noticebaly different from the previous xbox (OneX). I would highly recommend anyone thinking sbout buying one, do it

    I would recommend this to a friend