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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37033 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 37,033 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    XBOX, Constant Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this via the app, quick turnaround, easy process. The console is great, we were replacing my son's XBOX ONE X as games are coming out that will no longer be supported on the previous gen. Already having an established Microsoft Account History, set up was seamless. Console is fast, intuitive and delivers as we have come to expect from the XBOX line. If I had to pick one con, it would be the storage capacity. We have an external HD to solve that, but that is an additional expense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pinto to a Ferrari

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded this from the previous generation Xbox. With all the latest hardware improvements, the two things I noticed right off the bat were. The 4K with 120 frames per second are noticeably incredible in all the visual ways. The 2nd piece, is the performance. The start times compared to the old Xbox One are incredible. It’s like I upgraded from a Ford Pinto to a Ferrari.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    My review on Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and amazing graphics, still feels like a regular Xbox but advanced

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Great upgraded from One X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Xbox One X and very happy with the performance difference. Much smoother high action gaming with sustained framerates. Controller range seems to be improved. SSD makes game loading so much better, load times in games makes for a much more enjoyable gaming session. It was not easy to get an order in online but keep trying, it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts with us! We are so glad you're happy with your upgrade to the Xbox Series X. We hope you continue to enjoy the quick load times.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox rules!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and games! I bought my first Xbox 360 over 18 years ago! I played for way too long this weekend, and I’m shocked that my wrists and fingers are not sore at all. Economics FTW!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times

    Rated 4 out of 5 stars

    Iterative change, not evolutionary

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest difference is the load times on the new console. It is indeed a huge improvement. However at launch there aren't that many compelling titles yet, just mostly reissue games redone for the new console. I think we need to see how good they are at flexing all the horse power underneath the hood once these more compelling games get released. Overall its an improvement but the console feels like an iterative change, not necessarily an evolutionary one. Its like old Xbox just better. The PS5 however uses some cool haptics feedback on the controller which is new and adds an interesting wrinkle. However I have always been an Xbox fan, I like the feel of the controller and the exclusives like Halo. Like I said, kind of the same just better. Lets wait for more titles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! Have had it for about a month now and its one of the best console I’ve owned in a minute!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great pick up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third series X I got rid of it got another one online for a good deal now I am buying my third one for my son. It’s a great system lacking AAA games but you have game pass and Starfield is coming out so there you go.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    The best Xbox console to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Series S and the X and the new SSD makes the world of a difference. The consoles are whisper quiet and the Series X makes older games run as if they were brand new. Even games like Dynasty Warriors 9 which ran under 30 fps are locked to 60 fps without next-gen patches. Ever since the inclusion of Quick Resume playing through backlogs are a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet, and doesn’t get hot after hours of console being on. Graphics are amazing on a $1000+ tv but slightly above average on other TVs. If you’re looking for the “next gen” console but don’t want to spend that “next gen” tv money get the series S. Quick resume is hands down the best feature of this console. Highly recommend this console for any gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tony,

      Thanks for taking the time to share your thoughts! We are happy to hear that you would recommend the Xbox Series X and are enjoying the quick resume feature and graphics. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! 4k60hz or 1080p@120hz both run flawlessly. This is my second one to my household I got the original at launch no issues whatsoever. This one is for my son for Christmas got it $50 off and delivered in 2 days. If console gaming is your thing you definitely need to get one of these. Oh and game pass is a must so many games to keep you entertained I honestly only bought 1 game last year because there is so much on game pass. New titles and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great system! Subpar storage system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an xbox fan since the original, I have to say I'm not disappointed. Since there aren't any "New" games built around this system, I can only comment on current games....specifically, Assassin's creed Valhalla. The greatest improvement in this game is the load times. On the One S, it seemed like forever when the system had to load from the start screen or between waypoints. Now, it's under 10 seconds. Transfering between games is lightening fast and the "quick resume" feature is fantastic. Graphically, things just seem to "pop" out of the screen more and the movement is much smoother. My only gripe with the system is the internal storage space. I have an external drive that connects but if you want to play a "series x" version of a game, it must be installed on the internal drive. You can store it externally, but it won't play until you transfer it to the internal. Of course, there is an add on external drive that acts as the internal, but it's ridiculously expensive so I wouldn't recommend it. Final gripe, it took a long time to redownload all of my content from the One S to the new system....I'm talking hours. Overall, I love the system and cannot wait until the new Forza comes out to really see what this system can do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts and experience with us on the Xbox Series X. We are happy to hear that you are enjoying this console and all of its incredible features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console the XBOX has produced. We bought this for our daughter’s birthday and she absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this xbox series x on a price drop for the entire family and we are very pleased so far, it is a very powerful console and now i can play some of my older games without any lag!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast very sleek very expensive but in the end it’s all worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this console! While initially I wanted the PS5 for the exclusives (and still do) I was able to snag a Xbox Series X and boy was I not disappointed! Not only is game pass ultimate worth every penny (and works for PC gaming as well!) but this machine is way more powerful than I expected. I paired it with a Sony 55" 900h and I was blown away!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Get it if you can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge upgrade from the XB one. Better in every way and worth the price. (Not worth the price if your paying more though). I will say if you are trying to get the boasted about 4k @120hz, you will need a 2500$ TV, so thats the next step, but as far as this goes, great graphics, fast load times, remote is smaller and more responsive

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    XboxX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great X Box. Sleek, quiet and fast, A + buy !!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Longevity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this a year and a half ago and it's still running perfect. We connected a compatible external hard drive to increase our storage space and had no issues with it detecting it and using it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed! The graphics are amazing. No lag during play at all!

    I would recommend this to a friend