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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37040 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 37,040 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what our family wanted. Upgraded from Xbox one but can still play those games and plus great graphics on series x games. Setup was easy. Machine is bigger but no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    YES. YES. YES.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands one and this was a good investment. Had my Xbox One tying me over until I could get a Series X and the difference is like night and day. Series X is much faster, graphics are CLEAR, and framerate is a lot quicker. If you see it available and can buy one, don't hesitate!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    OMG I love this console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beast is fast. Games load up like nothing. The UI is lightening quick. Gamepass is awesome and a huge selling point. Games look gorgeous. Just check out Forza Horizon 4 on this baby and you will know what I am talking about. Lastly, this thing is so quiet I can never even hear it running. A beautiful piece of engineering.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Works just like its suppose to and it got delivered in a resonable time frame. MAHALO!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X! Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the series x! It was exactly what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Hunt to Get One

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to snag an Xbox X. The product speaks for itself if you know the industry. But if you are reading this review, then I'll take you through it. The base price is $500, so don't purchase it for any more than that because it is a scam (or just a bundle which isn't necessary). The base price comes with all the necessary cords and one black controller. (Off topic but - For those with a previous controller and had a rechargeable battery pack, the pack will fit in the new controller but the shell to cover the battery will not fit. So you may need to buy a new rechargeable battery kit for this or do what I do an recharge the pack with my old controllers and just swap them into this controller). I'm seeing some low star reviews because their devices crashed or experienced some bug. I have had and used mine for 4 months with no issues. I did purchase a protection plan through Best Buy. At 2K and 120 fps this is a solid gaming console if you can get your hands on one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox X! Seems like Best Buy is now getting shipments of the Xbox X weekly. It took about 15 minutes to setup and transfer my profile over. The new Xbox is much smaller than it seems in the pictures, is very fast and doesn’t run as hot as others claim it does.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Absolutely amazing.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an Xbox fan, this is a must have. My favorite thing about this is the SSD, which allows for extremely fast loading times. The graphics are definitely a noticeable difference, especially if you have a good quality tv or monitor. And the new series X controllers have an absolutely amazing feel to them.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    xbox for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new Xbox X is awesome I love it. it was smaller than I thought and I'm glad I didn't let my friend's opinion cloud my decision. it is very quiet, and not too much energy is being used.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One. Noticed a significant speed and loading difference and as well as improved graphics on Series X capable game. Recommend it if you can get a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this console! Higher visual quality compared to my Xbox one! Definitely worth the price especially with a game pass subscription.Quick start up, games load fast and the beta cloud gaming is an amazing feature that is definitely going to change the future of gaming. Storage of games is wild especially with the cloud gaming feature since you don’t have to download and use up that space for some games you just want to try out. Highly recommend this product if you are looking for an upgraded Xbox one. I have an elite controller so I don’t really use the one included but it comes with batteries so it’s good for a starter controller if this is your first Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been waiting quite some time for an upgrade. We were finally able to make it happen. He loves it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Series X does disappoint!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience. Great graphics, fast processor with tons of storage! Sharp looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product I bought. It was a gift for my son. He was so happy to get a new Xbox as his was about 15 years old. He was able to open up A LOT of games that he has wanted to play for so long but was unable to open on his old Xbox. It made him very happy which makes me very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many games to play, storage capacity can be extended easily, the controller is very comfortable to use. I am glad it has a disk drive, not a digital only option! It looks amazing. I am glad I was able to buy this upon the initial release date. I enjoy it a lot. I would not buy on from scalpers on eBay.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming console on the market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my X-Box series X. Amazing graphics, easy set up and a hugh array of games. Make sure to subscribe to Gane Pass as it is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. It’s been a while since I’ve had an Xbox, but I still had my account with all the games, so it worked out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Xbox. Best Buy is Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my xbox. Best purchase and the cheapest at the time when i bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5 but graphics and performance have been really strong on the Xbox over PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is absolutely amazing. Runs like a dream. One of the best systems I’ve ever played.

    I would recommend this to a friend