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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37043 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 37,041 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellence in gaming.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth generation of Xbox since it came out in 2001 and my 5th Xbox (Red ring destroyed an Xbox 360). I don’t have a PS5 so I can’t draw any comparisons, but I can attest to the immense gaming library with great backwards compatibility that the Xbox platform has. The OS is very user friendly, the design of the system is sleek and fits into any game room. Only critique is the proprietary hard drive you must buy, to store new gen games on.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. I really don’t know what to say about it that everyone else hasn’t said. The graphics are amazing. The console loads extremely fast. Just make sure you have it connected to the right tv/monitor to get the most out of it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the near-instant load times it hosts, optimized performance, or simply the package as a whole, we're thrilled you've been enjoying your sessions with your new Xbox Series X Console. It's truly a next-generation gaming beast! We're glad you've been pleased with your purchase. Thank you for taking a few minutes to share your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    1st Gaming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the first time ever walking in to Best Buy and not having any knowledge or understanding of what I was buying. The only thing I knew was that I was buying my son an Xbox as a gift. It was the best experience I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the new Xbox Series X and how much better and faster it is than the Xbox One X. Probably my favorite feature of the new Xbox is the quick resume that allows you to pick up where you left off without having to wait to load through the menu again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wells,

      Thanks for taking the time to share your thoughts! We are happy to hear that you are loving the Xbox Series X, especially the quick resume feature. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Great Console Stronger than a PC of the Same Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Loads almost every game I own as fast as my PC and with my 4k TV the games look great comparable to high settings on PC but not at ultra yet, maybe when games come out that aren't available for last gen the graphics will be at that ultra level.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing⭐️⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance. Graphics on point the xbox series x is a major leap from the xbox one and series s console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console and how fast it runs. Great download speeds and great gaming speeds. Amazing graphics. Perfect gift for any gamer

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, couldn't be better. Has great graphics. Great hard drive spaves doesn't overheat constantly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to this Xbox has changed my gameplay and experience. It’s worth it and I have no complaints on performance, but I do recommend buying more storage for multiple heavy games.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Fast load times

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system on the market. Match this with game pass and you'll be happy for a long time. Best thing is the fast load times. I'm sure there are other benefits, but you don't realize how nice it is till you don't have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    x marks the spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as wew knew it would. great performance right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox series X is an amazing console. Its boot time and performance is impeccable. The quick resume feature is a nice addition as well.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Awesome Box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are fantastic. Sleek and quiet! The textured grips make it comfortable and it doesn't slip out of my hands when the competition gets sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Week review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a week now and it is a huge upgrade from last gen Xbox consoles. Loading screens are incredibly fast and the graphics are amazing. I would highly recommend getting one. I love this console and can’t wait to try out more next gen titles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Series X! It's fantastic to hear that you're enjoying its faster load times and great graphics. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New to Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice graphics and very quiet running. Easy to login and get started. Being a newbie, this was much easier to work than the others we tried

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Works great, and order pickup was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X box series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great better than expected. I like the way it was packaged, and the controller is real nice.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use and super easy to set up, great console! works amazingly definitely faster download time, I honestly can go on and on about all the great things this console has & the overall look of this gen is amazing I'm extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 4 out of 5 stars

    Next gen.... sort of.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I have to say that I believe the email authentication before purchase probably helped prevent the bots from buying them up; so kudos to best buy for that. I give the series x 4 stars due to the lack of games available at launch and that the UI looks unchanged from the previous console generation. I can definitely tell the difference in speed with load times for games saved to the SSD. It is also powerful enough to have the best performance for cyberpunk 2077. I'm looking forward to next year's lineup so I can really see what this system can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Xbox I play it everyday just love it

    I would recommend this to a friend