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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37052 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 37,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance and it's so quiet compare to other consoles. If you sign up for game pass, you're all good to go. Only the downside is controller is bit boring compare to PS5 but still comfortable and works.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The performance metrics and optimized computing power of your new Xbox Series X Console are truly unmatched in the space! And, when combined with an Xbox Game Pass Ultimate subscription, hosts the most advanced and next-generation gaming experience you can find. We couldn't be happier you are enjoying your sessions with it! Thank you for sharing your thoughts. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had a one gave to my son and upgraded to this does seem smoother and a little faster

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the xbox one s and i love it. Better graphics and load times. Just over all a better system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product plays games very well and had great storage

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference in performance between the series X and Xbox One is like night and day. All my applications load up faster and the graphics generated in the games I play are noticeably sharper and clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great system - get xbox game pass too!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a good looking system and plays everything I throw at it. I love the updated controller. This was also much easier to get than the ps5. XBOX game pass is so worth it too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted that you're enjoying your new Xbox Series X. Pairing it with Xbox Game Pass is an excellent suggestion, too, as it gives you access to 100+ great Xbox games, including Xbox exclusives such as Gears 5 and Ori and the Will of the Wisps. Thank you for sharing your thoughts; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Power Your Dreams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performances and high speed! Although there really isn’t any next gen games at the moment, playing the current games optimized really makes it feel like a whole new game. Highly recommend getting one when they’re available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for 2026

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best current deal I could find in 2026. With the horizon bundle came under msrp by 100$

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hubby loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the xbox one series s, he says this flies in comparison. Boot up time is super fast. Graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX SERIES X REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console that allows the entire family in on the fun!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Really Solid and Smaller Than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet, superior controller, runs relatively cool. The UI is exactly the same, but all the next gen features work as advertised. Very satisfied with my purchase. Although, for the price you’d think they’d include a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming System of the Decade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best xbox experience in every way. It's basically like updating a PC, it plays all the old games, it plays them better than ever and now you can play stuff you never could before. For 500 bucks you are never going to get a gaming PC but this will push graphics with the best of them. This is not the Xbox One launch either, there is no fluff on the package here. It has yet to be seen if Sony's backwards compatibility is good but it's not the same as what's going on here. This is a unified system, not backwards compatibility. It plays the same games because it's built on the same framework. Look for interface changes to take advantage and operating system perks in the future but today it is Xbox just better than ever. Couldn't have asked for a sleeker package and more inviting system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rob,

      It's fantastic to hear that you're enjoying the power and performance of your new Xbox Series X. We're glad that you consider it to be comparable to a gaming PC. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox does it again!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is very fast. I wish it was smaller but its not as big and heavy as the original xbox one. The upgraded graphics on 2k and Madden were decent. I do expect better for the next versions. Xbox is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X is amazing!! Loving everything about this console! Opens up super fast from cold start, games load super quick and game pass is a a great deal for the price! Console also runs so quiet it's almost unnoticeable. Game on!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. And I gotta say i am pretty impressed and Cannot Get over on how much faster this console runs. It boots up games almost instantly with no wait and I can notice an improvement in graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly breathtaking! Never has it been easier to jump in and out of your favorite game, and with this must dexterity. We're thrilled you have found it to be a beneficial feature! Thank you for sharing your experience with the community, we appreciate your insight. We're happy to know you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console from xbox s always. Graphics are amazing and game pass is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The Xbox series X is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love's his Xbox the graphics are so good it loads so fast and there is tons of games he can play on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply love my Series X!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, fast, cool, quiet, & functional. Been enjoying my entire library since I bought it. Installed 16 xbox series X enhanced games directly on internal SSD and using external for non enhanced titles. Simply love my Series X.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to use, the only draw back is the size of this tank.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been meaning to upgrade my old console and I love this Xbox runs better and has more space

    I would recommend this to a friend