Customer Ratings & Reviews

I upgraded because my Xbox one went down. So far it has been great, worked right out of the box and was easy to set up. Pretty much everything transferred over and I got right back to my games and streaming. The pickup process through best buy and payment through citizens pay was seem less except for best buys website not working for a location switch to a Best Buy closer to me, I had to deal with their online chatbot for about 15 minutes but that was a minor inconvenience all things considered.

great quality. excellent device. when it messed up best buy immediately gave me a new device in its place.

To be fair, you already know what it is and what it can do. There's nothing to really say to people who would be buying this what they don't already know about it. Some positives I can mention is how easy it was to transition from the Xbox One to the Series consoles. The slightly updated interface that was also updated on Xbox One works and is very intuitive. The speed of loading games is what this console generation is pretty much built on and the Series S/X delivers. The insane SSD speeds is something that is a welcome change. Some people would find the proprietary Expansion Card a negative, but I find it's easier because it takes the guesswork out of figuring out what SSD to expand with. There are some downsides, however. With no exclusive games out at the moment (Halo Infinite delayed until 2021), it doesn't seem much more than a more powerful updated version of their previous console. I do appreciate the effort of making sure they are keeping up with the times as far as compute power is concerned. I just can't quite give it 5 stars in the launch stage of the console's life. Something seems incomplete to me. It's one of these things where you're better off waiting until next year to buy. The controller feels a little lighter than the previous controllers. Much better texture and is as comfortable in the hand as the previous one. The "share" button doesn't really matter to me, but it's a nice added feature. I didn't think I'd like the D-pad when I first saw it, but I love it a lot more now that I have used it. My only gripe (small one at that) is that it's a bit noisier that the old D-pad. Very clicky. Not really a deal breaker though. It's good to see that Microsoft for the most part basically said "if it ain't broke, don't fix it" about the Series controllers. My rating this isn't going to really sway people's decision from eventually getting it or not if they were on the fence before. But I thought at least some people would want to read a real world experience on it.

Excellent console and for the cost it's future proof. With capabilities of 8k enjoyment, once content is released you can not go wrong. Console is super quiet too a whisper. I was nervous about hearing the disc issues so I tried it out with modern warfare it was quiet much quieter than the one x. The speeds when loading and playing games are easily seen. The only con I can mention is that coming from the discontinued model one x the graphics the same looking at uhd 4k. Frame rate is no problem with the new console and the fact majority of games from original xbox to date and previous gen controllers are backwards compatible is a major win... thanks microsoft for the console and elite controller 2 and best buy for adding security to stop bots from purchasing the consoles.

Great console so far. It uses the same GUI as the old Xbox One X so you won't have any trouble jumping right in and using it. I haven't been able to play a true next-gen game on it yet, but as far as the Xbox One catalog, this thing makes them so much better. Faster load times (by far), better frame rates/smoother games. You immediately notice this especially during fast action scenes in multiplayer games. For example, comparing APEX on the One X to the Series X side by side, there is a tangible difference in video quality. You notice small details and effects on the Series X that would get dropped on the One X when the action gets too heavy. I can't wait until I get my hands on a true next-gen Series X game to see what this thing can truly do.

Item works well with my new nannocell 85 LG 55in And my 4K Avermedia capture card. The games load pretty quick when starting. Quick Resume is Pretty neat when you’re playing story mode games. System is very quiet as well

This system is off the hook and definitely the best graphics in the games. Totally next gen. If your looking for top knotch quality and honestly next level suspense games , this will.not disappoint.

I bought this xbox for my 18 year old grandson's birthday in December. I ordered it online and picked it up at the Nampa Idaho. From the time I placed the online order and picked up the xbox, every BestBuy team member was amazingly helpful!! Love, love love Bestbuy...my go to store for electronics :)

I love the the Xbox Series X Console! Easy set up and easy to use! Been able to play new and old games! Graphics and speed are fantastic! I'm happy that I was eventually able to get one. Worth the wait!

The Xbox Series X is a powerhouse gaming console with stunning 4K visuals and up to 120 FPS. Its custom SSD ensures fast load times and quick resume features, while backward compatibility and Game Pass Ultimate offer a vast game library. With ray tracing and expandable storage, it delivers a top-tier, immersive gaming experience. A must-have for serious gamers.

I purchased this as a birthday gift ans he loves it. He gives it a 5. Great graphics, moves faster and overall better game play.

Well i was lucky enough to score one of these for a Christmas present. Almost didn't think it would happen. Best Buy made it easy and I like how they released a few at a time to give people a chance to get one. The look on my sons face Christmas morning was worth the crazy price these are. Not a real fan of the size and the way it stands. have to hide it behind the TV but it is what it is. It does what it needs to to do. I guess its better than the previous versions. Heck i don't play it.

We've had it for 3 years now, still works perfectly. No issues.

Excellent customer service—they were very friendly and explained different payment options for my Xbox. Excellent service!

OMG that graphics! I was skeptic that this wouldnt be much of an upgrade over the one X, biy was i wrong. The speed and frame rates are insane. Very happy with my purchase.

Great running and great game selection with high resolution. just make sure you have a cold room so it doesn't overheat.

Perfect upgrade from my Xbox One with the perfect power

We are really happy with our Series X so far. The load times are much faster, and the graphics look great.

I'm so happy I was able to get one. I'm a big ps5 player. But I wanted to try something new, and very happy. Graphic are OFF the roof. Games are faster when uploading. I dont know what else to say but you have to get one.

Great gift for my little brother. He loves it. Runs fast and the graphics are incredible!