Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36934 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 36,934 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerhouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the Xbox One X that is a beast of a console for what it is. I have many disc games so a digital console is out of the question for me. I can now finish Borderlands 3 and Tiny Tina's Wonderlands in an upscaled 4K at a butter smooth 60fps or a somewhat smooth 120fps. Red Dead Redemption 2, although it does not have a 'next gen' update for more than 30fps. I enjoy it only taking a few seconds to load into the game instead of the 5 or so minutes on the One X. Other games like COD, Forza and The Quarry; all look and play amazing on the Series X. Overall, I am very satisfied with my purchase and would recommend to others, unless you just wait for the next Xbox to release.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worths every penny!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a gaming powerhouse! With a generous 1TB storage, I've got plenty of space for my favorite games. The performance is top-notch – seamless gameplay and jaw-dropping graphics. Loading times are a thing of the past, and it's awesome that I can play both new and old titles. The design is sleek, fitting right into my entertainment setup. Whether you're a hardcore gamer or just love a good gaming session, the Xbox Series X is a solid choice for an immersive and enjoyable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console Has Some Pros And Cons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very well, has a lot more storage than i was initially expecting, definitely has better graphics on games i normally play. The only down sides is i wish it came with a USB cord, like my brother got when he purchased his xbox x from a different store and the fact that with a Playstation when you get the PSplus subscription you get to keep your downloaded free included games that normally cost money even after you cancel the subscription when you dont have the money it or just dont want it anymore, while with the Xbox game pass you aren't allowed to play the games you download and put money into while playing it after you cancel it, like whats the point of paying monthly to play it for "free" when u could just save up and buy the game to have it without having to worry about keeping up with each month. I get that some people are saying its if you finish the game and want to uninstall it get another one for free but everyone takes a different amount of time to finish a game (especially if you work it will take longer than a few months) so for most non pro gamers it would take you about the same amount of money during each month to buy two to five and up games (normally costs like 60 to 80$ online for one) while you are still trying to finish one game, but sometimes offers fairly good discounts though. Otherwise im obsessed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it . . .

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just recently on sale and I’m not disappointed one bit. Everything is transferable from your last generation Xbox console so setup is super simple. And even if this your first time using an Xbox, I would say it’s still easy and intuitive. Having a 4k display w/ 120Hz refresh rate is optimal and is the only way to achieve 120fps and UHD settings for your games, but even without such a setup, most games still look super crisp and run smoothly 60fps. Ray tracing looks amazingly detailed and along with the UHD capabilities, is one of the console’s most notable features. This alone has been worth the upgrade for me. Now add the fact the series x version comes equipped with a 1 Terabyte hard drive as it’s standard with the ability to increase storage space via compatible external hard drive, and you have a beast of a gaming console. The series x also comes with the benefit of being able to use physical game disks, so if you do happen to have a collection of Xbox games you can use as well with no problems. As an added bonus, Xbox one or Xbox one x games that have a free series x upgrade will prompt you to download the upgrade once downloading starts. All of this should really leave you with just one logical conclusion . . . Go out and pick yourself up a Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Price was hefty but definitely worth it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Xbox fan since battlefield was only for it. The new Xbox one series x definitely has better graphics than the previous Xbox one. I usually play around 3hrs a day before bed and I haven’t had any glitches with it and you can’t hear the fan to cool the system so that’s always great since I play at night when everyone’s asleep. Knocking it a star for the price point. Other than that I love the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x/s

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and awesome graphic. Sufficient amount of storage. Easy to setup and glad it can fit nicely in tv stand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great console, but very overpriced.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good console, but I find it lacking in many areas. For starters, the price is ridiculous. Sony keeps their consoles at a reasonable price unlike Microsoft. You can buy a ps5 pro for this price. The only reason I decided to go with an Xbox, was because I already had a library of games built up. Another thing that is disappointing is the lack of new games coming out on physical discs. I bought the disc drive version specifically collect discs, and was disappointed to find that the shelves are mostly empty compared to ps5. I also wish that it came in more colors, specifically white. I ended up buying a dbrand skin to make up for that, but I wish I didn't have to. The storage is lacking too. I only got about 800 usable GB I believe. One last thing, with the recent price raise of the game pass subscription, it also does not seem worth it anymore. With how much it is pushed, you don't really seem to get your money's worth if you don't play that many games. You'd be better off taking advantage of the disc drive and buying used games, but even that's difficult since Microsoft is trying to phase out physical media. They just seem to be giving in to corporate greed nowadays. Now that I've gotten most of my gripes out of the way, I do like how quiet it is while gaming, I like the user interface, I like the form factor, I like the controllers (aside from stick drift, come on Microsoft just fix that already), and I really like the performance you get I just wish it was cheaper. All in all while I like it, I wouldn't pay full price for it and I'm glad I waited for a sale. There is just a lot to be desired and it feels like Microsoft started giving up on the Xbox side of things. If I didn't want to collect physical disc games or have a more portable gaming system than my PC that shares the same ecosystem, I ultimately would not buy this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From someone who was originally planning on getting the ps5 I missed out and instead settled on the Xbox series x. I planned on getting this eventually but not until later in the year however this console is a great system for both new and existing Xbox fans. First thing first the setup is quick and easy all of your games you purchased from the Xbox one era are available to download and play on your new console right after the setup. I was surprised to see all my games I bought from the Xbox one show up immediately after I set up my condo.For those uninformed the series x can play a limited amount of games from the original Xbox from 2001 and Xbox 360 it can also play every single Xbox one game as well it also loads every game at a faster rate so you’ll be spending less time in a loading screen and more time gaming. The quick resume feature is amazing and by far my favorite feature of the console. It lets you switch between up to 5 games at a time without going through in game menus. For example you could be playing Halo 5 and decide you want to play GTA 4 (an Xbox 360 game) you’ll switch to gta 4 and if you decide to return to halo 5 you’ll continue right from where you left off. The console is also capable of displaying games (that allow it) at 4K resolution and 120fps if you have a tv that supports it. If not the console still works on a standard 1080p or 720p tv you just won’t get that premium image quality and smooth gameplay. I would recommend buying this over the Xbox series s as the series x is more powerful and will run games way better than the series s but if you are on a budget the series s is ok as well but do know that it does not have a disk drive so you will only be able to play digital copies of games instead of both physical and digital. Gamepass is also a great feature if you are just joining the Xbox brand as it gives you access to over 100+ games that you can download and play all the way through. Games are added and rotated out on a monthly bases some games stay on for years others get removed after a few months. Think of it as a Netflix for video games. I recommend getting gamepass ultimate as it gives you access to gamepass and Xbox live gold which give you access to online multiplayer titles. Gamepass ultimate is 15$ a month but for new members you can get it for 1$ for 3 months and pay the 15$ once the 3 month period is over. If you just joined the Xbox brand and have no games to play gamepass ultimate immediately erases that problem as you can play 100+ games spanding from Xbox 2001 to the Xbox series x/s generation. If you are lucky enough to get your hands on this console get it it’s a great console with a lot of consumer friendly benefits for new and returning players.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful system, love that I can switch between a few games without having to boot them back up, doesn’t work with Fortnite so I have to always boot fortnite up if I switch between games. No man’s sky loads quickly, no lag on Lego Fortnite, skull and bones works really well this season, minecraft is smooth, dead island 2 loads quickly, Works with my turtle beach wireless headset and the Xbox headset works very well with this system too. Doesn’t have much memory especially if you have call of duty which takes up like 200 g of space so I do have the expansion card and an external hard drive. I bought a skin for it and it looks lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not wait to pick it up at the store!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not wait to pick it up at the store!!! As someone who has owned almost all the Xbox series... I have say the Series X is everything I expected the next gen of Xbox would be. Extensive and thought out backwards compatibility. Awesome job by Microsoft . I can't believe how life like the graphics are. Wish I had 2, cause i think my son is jealous... Comparing it to ps5 they are equally matched but I have to say, Xbox’s quick resume is a game changer. The fact that I could be playing some assassins Halo infinite and jump right into an online match with buddy’s on coldwar in a matter of seconds is amazing! All I can say is.... Get one if you can!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it more than my PS5!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a playstation fanboy all my life! Ever since my first playstation 1 when i was just 4.5 years old! I was just blind and convinced that i will be sticking to my pc and playstation ecosystem for another generation, and that xbox will still be cool but not for me. After the past year with recent jaw dropping announcments and amazing xbox exclusives i just had to get my hands on the series x and finally get into the xbox ecosystem for once. And i gotta admit i love my series x more than my ps5! The gamepass is just a big freaking WIN for microsoft and xbox! And the power of the series x has is just mind blowing! And out performes the ps5. Not to mention that the series x comes with a native 1tb with seperate storage for system software and updates so you never run out of storage unlike the ps5 that has 1 storage for the entire system, so you only end up with like 600gb at the end if the day, which is about 4-5 games. In conclusion, if you manage to get yourself a series x go for it! Do not hesitate to try and get one. But if you dont mind the performance and storage penalty then the series s will give you the same experience and is much cheaper and easy to get. Seeing the series s in hand i can confirm that the average joe that just want the key to next gen gaming without spending much and not caring about performance will enjoy the series s just as much as the series x. But if youre hardcore like me and will notice the difference, then this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned both the X and the S. The X-Box X was worth the upgrade. It is faster and you can have more games on it. You don’t realize how useful that is, but nowadays, the game files are so big that one big game takes up all the memory. So if you have a family, it’s worth it to have the X so everyone can have a game on it. Next part of my review is purchasing it from Best Buy. The purchasing was easy and we were able to buy geek squad protection seems a little expensive but when the game box itself is $600 it’s worth it we received the package very quickly and in good condition. Controller: on a sidenote, the controller we do not use the standard Microsoft Xbox controller. We have the Xbox elite controller, which is hands-down, the best controller that we have ever purchased and we have had scuff and evil controllers which cost easily an extra $100 to $150 more. The elite controller has removable analog sticks and back paddle buttons. And we found with the scuff controllers they did not last long at all. Hope this helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect equipment, Game Pass is a necessity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAbsolutely amazing, got Game Pass as well (highly reccomend if you get an X, S, One, PC, doesn't matter,value is unbelievable). There may not be a bunch of games optimized/released yet, but, Game Pass provides pretty much every title that has been optimized or released. Even if there isn't a next gen version, auto-HDR can improve a lot more games. Jedi Fallen Order, Ori and the Will of the Wisps, and Madden look and play incredibly. If/When you can get ahold of a Series X, you can tell the difference immediately between load times, graphics, and overall game smoothness. Now that I've upgraded, I could never go back to my One X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X and all of its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    One of my favorite consoles.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who are considering between the Xbox Series X or a PS5, I feel that I can write an unbiased review, because I own and enjoy both consoles. While, I enjoy my PS5, the Xbox Series X is one of my top 5 favorite gaming consoles that I’ve ever owned. The user interface is sleek, fast and easy to navigate. Gaming performance is on par with top of the line gaming PC’s. The unit itself is quiet, and can be sat vertically or horizontally. Streaming games, via Microsoft’s GamePass, is usually a great experience, and even when streaming a game that requires peak performance, the console is still relatively quiet and never hot to the touch. At first, I wasn’t sure that I’d like it’s shape, because it is a rectangular tower, but it fits pretty inconspicuously into my entertainment center, positioned behind the left corner of my TV so that its disk slot is still conveniently accessible for when I want to play physical copies of my games. I love the feel and grip of the controller. One of my favorite aspects of the new controller that’s packaged with the console is that it has a textured grip and triggers, which is a feature that is seen on many premium 3rd party controllers. I’m happy that the console has 1TB of space, as a lot of these triple-A titles are massive in size. It’s been a close to two years now, and I’m still very happy this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Powerful Console!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Series X. A perfect replacement for my original Xbox One. Plays my old games (Xbox, Xbox 360, and Xbox One) with improved visuals, higher refresh rate, faster loading, and faster download times. Definitely a quiet system! Design is sleek and minimal. The matte black color makes it blend easily with my set up. My old mechanical hard drive works with it so I'm able to transfer games to and from the SSD. Older Xbox One controllers are compatible so I had no need to buy extra controllers. Perfect for if you want a cheap controller for your Series X/S. Setting up was made super simple using the Xbox app.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Samuel,

      We're thrilled that you love your new Xbox Series X. It's great to hear that you're enjoying how good games look and play on it, including backward compatible Xbox games from previous generations. Thank you for sharing your experience with it; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Series X = Delivers Solid 60-120 FPS Gaming!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so... 1. High Octane 60-120 Solid FPS Smooth Gaming!!! 2. Blazing Fast SSD Loading & Rendering Speeds On All Fronts!!! 3. 1-TB In Storage, Beating Their Competitors In Competition!!! 4. Familiar Xbox Controller With Great Features & Functionality!!! 5. First Party Game Series Like HALO & GEARS of WAR!!!" 6. The Best of The Best Gaming SUBSCRIPTION SERVICE EVER!!! (Overall ~ 10/10 Drop-Kicks!!!) This Is A Fantastical Video Gaming Console That You Will Not Regret Ever Owning... Unless You Are A Close Minded Fan Boy! I Dig All My Gaming Systems!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Waited a long time to upgrade my xbox 1 to the X. I needed the disc drive and the space. It has delivered in what i needed. Sleek design, I love the quick resume so you can start exactly where you left off in the game. I dpnt care for the opening sound when you turn it on, seems a little weak. And I wish they would make the memomy be a high number of TB since the good games are so big(200gb). A good buy but the price point is too high for the console being as old as it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been an Xbox owner since 2001. Best. One. Yet!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every iteration of Xbox since the beginning. This is far and away the best yet. 4K UHD at 120 FPS for the price is incredible in this market, Quick Resume is a literal game changer. Aesthetically pleasing design with no overheating issues. I have always been a hybrid PC/console gamer, and I have to tell you for the price this monster can’t be beat. Halo InfInite and Flight Simulator are two beautiful, can’t miss titles and they play amazing on this bad boy. Buy it if you can get your hands on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Xbox delivers!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most notable features I noticed are the extremely fast load times and improved graphic fidelity. I was surprised at how small it was after all of the comments on the size. If you are an Xbox gamer you will not be disappointed. I would recommend an external hard drive to store games as I have game pass and was able to very quickly fill up the storage. One down side is that you cannot play games that are optimized for the series X off of the hard drive and get the optimized features. But I had no problem playing Xbox one /360/Xbox games directly off of my external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, silent, fast, POWERFUL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Gamepass is second to none, the ssd is blazing fast, the quick resume feature is mind blowing fast...instant load in to any game you had previously been playing. Fully back compatible, as well as 4k upgrades to previous gen titles. The Series X runs completely silent, and the UI is easy and super fast to operate, as well as staying connected to all and any apps you need. The controller is the best controller on the market, the subtle improvements have perfected an already great controller over the previous gen. This system is worth every penny!

    I would recommend this to a friend