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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36934 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 36,934 reviews
  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the **Xbox Series X** as a Christmas gift for my husband last year, and it turned out to be the best gift ever! He’s been using it every day since December, and we couldn’t be happier with how it’s performing. The graphics are stunning, the gameplay is super smooth, and the load times are practically non-existent. What made this gift even more special was the fact that I ordered it just a week before Christmas, and it still arrived on time—such a relief during the holiday rush! My husband was over the moon when he opened it, and he even teared up with joy. Seeing his reaction made everything worth it. So far, he hasn’t had any issues with the console, and it’s been a fantastic addition to our home entertainment setup. If you’re thinking about getting one, I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Xbox Series X consistently, and overall it’s been an excellent experience. It truly works like a charm—smooth performance, fast load times, and a noticeable upgrade from previous consoles. I play it every night, and it hasn’t let me down once. One of the standout features is the 4K capability; the graphics are incredibly sharp and detailed, really showcasing the system’s true power. Games feel more immersive, and the visual quality alone makes it worth it. That said, one thing to be aware of is heat management. The console does tend to run hot, especially during longer gaming sessions or when pushing demanding titles. I learned the hard way that keeping it in an enclosed space is not a good idea—it needs proper ventilation to perform at its best and avoid overheating. Once I moved it to a more open area, I had no further issues. Overall, I’m very satisfied with the Xbox Series X. It delivers on performance, visuals, and reliability, as long as you give it the airflow it needs. If you’re considering one, just make sure to set it up in a well-ventilated spot, and you’ll likely have a great experience like I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen is here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! it's a great step into the next generation of console gaming! The games look stunning in 4k and 60fps and in Dolby vision! The load times are lightning quick for X/S games, and there's absolutely no fan noise either! It's incredibly quiet! Quick resume is also an amazing next-gen feature; it will let you have multiple games running at the same time on your Xbox Series X and seamlessly switch between them. What an amazing console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs great i had a xbox one x and finally upgraded to the series x and there is a huge difference in how fast it operates, clarity, everthing in general is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great piece of hardware.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending an entire month with my brand new Xbox Series X, I have to say that this console is such a great piece of hardware. The Xbox Series X has lived up to, all of its hype surrounding the new console back when it was revealed at the Game Awards 2019. With that said, the console is whisper quiet even while playing graphical intensive games like, Gears 5, Red Dead Redemption 2, Resident Evil 2: Remake, it doesn't matter...it's super quiet. The best part about the Xbox Series X is, the massive backlog of games it has due to Microsoft's dedication to Backwards Compatibility as well. And not only do older Xbox and Xbox 360 games look better, but they get a huge boost in loading and overall performance. With that said, the new Xbox Series X so far has made a first great impression on me, and I believe that the console and its games is only going to get better in the near future. Also, with the reveal of new games in development such as Avowed, Bright Memory Infinite, Fable, Halo Infinite, Perfect Dark, Scorn, State of Decay 3, etc. I think this new generation of Xbox is going to, absolutely deliver great first-party games to their fans across the board.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with your new Xbox Series X. We're glad that you've seen how awesome games look and play on it, and that you're enjoying its ability to play a large library of existing Xbox games. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X is perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox and the whole console war thing is overblown. This machine is perfect, it runs extremely quiet and has really great performance. Though back in the day it was very hard to obtain one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the original one to this. The performance was instantly better. Games load ten times faster and run way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - Next Gen... Is Here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! All of my old games are backwards compatible. NBA2K21 looks incredible even on a 1080p TV. So, I don’t get full advantage of 4K features... games do look better on Xbox Series X compared to Xbox One. I played MK11 on PS4 for hours and hours. It looks so much better on Xbox Series X running the ‘Ultimate’ disc. Load times are amazingly fast. The controller while familiar is very nice feeling in hand. All of my old games were ready to download once connected to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jumped the Playstation Ship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with what the Series X has to offer. I'd gone with Playstation for the last several generations and felt very underwhelmed by the PS5 design and what it has to offer. The backwards compatiblity support is amazing and I am catching up on the 360/XB1 exclusives I missed in the best possible way on a 4K TV. While it's a big console, the shape and design are easy to work with. It also runs cool and quiet. I was a little worried about using batteries in the controllers, but having a batch of rechargeable AAs around is very easy to work with. Unlike with the Playstation controllers, I don't need an extra one for battery emergencies. The rechargeable batteries last for days between charges. It's also cool that XB1 controllers work on the Series X. I would actually recommend this to PS4 owners who aren't overwhelmingly thrilled about the PS5. It has a lot more to offer right now in the way of exclusives you probably didn't play yet and it is much, much easier to get one (Fall 2021). Included pictures of it against my PS4 Pro to help get an idea of its dimensions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Game Play

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a gaming beast that redefines immersion. Its custom processor and ample storage provide unparalleled speed and performance. Games load in a flash, and the graphics are simply breathtaking. Backward compatibility lets you enjoy your old favorites with enhanced visuals. If you want the ultimate gaming experience, the Xbox Series X is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best place to get it. I got to pick it up a day early and process was simple. Now for the console itself, everything loads up way faster, the graphics and steady 60 frames is noticeably better than on xbox one x, love the new d-pad, games download a lot faster, and quick resume is a must have. Only thing I could add is a 4k UI, it will make the UI feel a lot more next gen. If you have anything less than an xbox one x, this is a must buy console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying all of the features of the Xbox Series X, especially the Quick Resume feature. Thank you for sharing your thoughts and experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a long time since I upgraded my game systems, other than my handheld, so I wasn’t sure how I was going to feel with the newer system. I got it and love it though! Games play smoothly and with the design it doesn’t take up too much space on my desk!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He couldn’t be happier, he said the speed and graphics are so much better than his original Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No issues ever. Super fast downloads and start ups. Very quite and tons of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing equipment and the graphics and spot on! Wayyyyyy better than the older model this one is soo much faster! There’s zero lag when playing video games, I am satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun Next-Gen Console for Years to Come!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console all around! The build quality on the unit and the controller is top notch. It runs extremely quietly. I’ve yet to hear the fan rev up after a month of daily play. Game pass is just such a good value and there’s so much fun to be had. Really enjoying playing new games at 60fps and with enhanced visuals. Love the compact design, snappy UI, and Atmos sound. If you’re reading reviews wondering if you should get one, YES, it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next gen console and pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a next-gen powerhouse that delivers on every front. Its lightning-fast load times, stunning 4K visuals, and smooth performance make gaming an incredible experience. Features like Quick Resume and Game Pass add even more value, letting you seamlessly switch between games and access a massive library of titles. What made it even better was how easy it was to grab one at Best Buy. I ordered online and picked it up the same day—super quick and hassle-free. If you’re ready to upgrade, this console and Best Buy’s service won’t disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. He upgraded from an Xbox360 to a Xbox SeriesX, so of course he loves. The storage is amazing. The performance is top notch. The design is beautiful. We are both happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Gen Gaming at Its Finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse. Games load insanely fast, run flawlessly in 4K, and the quick resume feature is a game changer. The sleek, quiet design fits perfectly in my setup, and with Game Pass, there’s always something new to play. Truly next-gen in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this is an early Xmas gift for my girlfriend. She’s had the Xbox One for so long and she was actually thinking of getting the PlayStation 5 but then she did a bunch of research and decided to stay faithful to Xbox and there are no regrets . She loves that she can still use her Xbox One disks/games even though she has the gamepass lol for the added nostalgia. The 2TB storage is epic, the downloads are so much faster , and the graphics are insane!! Def worth the money, there hasn’t been one day she hasn’t played.

    I would recommend this to a friend