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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36998 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 36,998 reviews
  • Rated 4 out of 5 stars

    The new capture button is mind melting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vr capability and the major step forward on controller design. Its almost as if you spent years improving from the previous design. I mean, you went so far above and beyond what we could expect in 2022 by adding a capture button. It feels so good to press that button. Doesnt need force feedback, motion control or any other lazy and thoughtless add-ons like that. A capture button was the one button to rule them all. I call it the WOW button because thats what I scream out loud every time i push it. So much innovation. Pure engineering genius.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally dun to play and I love the visual upgrades from the last gen consoles

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    Good but not mind blowing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not the game changer I thought it would be since the last system debuted. I really only play COD and everything feels nice and tight. The faster load times are appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My first Xbox mi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console but trying to get it is hard specially in my area NY

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joseph,

      We're happy you were able to get your hands on one! Your new Xbox Series X Console is primed and ready to take on all of the exciting gameplay associated with next-generation gaming, and we couldn't be more excited to be the host for your experience. We're thrilled you have been loving your sessions with it! Thank you for sharing your thoughts, we appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run so fast and smooth on this awesome game console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Door Stop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for something for a while to keep my door open. I finally found something heavy enough to keep it from closing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited I was able to locate and pickup for retail. Great graphic and game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new console is a true beast and awesome to play on. However, to utilize all of the features it has you have to find a tv that can play 4k at 120hz as well as Hdr10 and all of the other features Series X has. That means you will be looking at around a $1,500 tv to go along with it. If you have both of those though this is a huge step up in gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Drake,

      We're excited to be a part of your next-generation gaming setup! Your new Xbox Series X Console is simply packed with all of the power and features you need to be competitive as a modern gamer, and we're thrilled you've been enjoying the hosted experience. Thank you for taking a few minutes to share your thoughts! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving for Christmas looking forward to the 4k graphics and speed. Nice delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Chose Wisely

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing playstation for 25 years I switched this year to Xbox Series X. I have had multiple things to always play ever since. My son has ps5 in the next room and he's always waiting for something to come out. I been playing constantly for 7 months straight now. I love the selection of games and things to do on series x compared to playstation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have you on Team Xbox! And, couldn't be happier you've been enjoying the gameplay and ecosystem we've built around your new Xbox Series X Console. There's truly no better next-generation experience out there! We're glad you've been pleased with your purchase. Thank you for sharing your feedback with us. We're thrilled to be a host for you and your family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming graphics amazing sound and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid gaming system, easy to transport, graphics are great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      We're happy you've found the portability and reliable performance you were looking for in your new Xbox Series X Console! From optimized computing power, to enhanced graphic capabilities, your new setup has it all. We're glad you've been enjoying your time with it! Thank you for sharing your thoughts with us, we appreciate it. We're excited to be a host for your experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service east pick up and now home loving the xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X to rule them all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox rulez and PlayStation drools. All around great console. YouTube out quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbox Series X is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Xbox Series X, and I have to say, it’s nothing short of amazing! This console has truly revolutionized my gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, with the game pass it is 100% complete recommended!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are thrilled to hear you enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Your only choice?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself works as it should. I have three of these now. Microsoft has basically forced out my Xbox One X and it could not handle many newer games. The slims don't have a disc drive and have only half the storage capacity of this Series X. Many games now require around 50+ GB of space and then can have updates requiring another 30+ GBs. Games like Call of Duty can easily take up 300Gbs or more after a few updates. Therefore, this Xbox unit is about your only logical choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and its still working after a year of use

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Very nice console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm personally not an Xbox user, but it's a pretty solid console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gears 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best Microsoft Xbox of all times... All in one. Fast and Powerfull.

    I would recommend this to a friend