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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36998 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 36,998 reviews
  • Rated 5 out of 5 stars

    Too excited, no words to describe it aside review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it today and felt so excited playing Forza Horizon 4, but I wish Microsoft included a free 1tb Seagate Expansion card like it did in other countries, or instead having 2 tb rather than just one, and as for the controller, loved the texture and the response is too good but it lacks an led charging indicator when using the rechargeable battery pack :(

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Xavy,

      We're thrilled that you're enjoying your new Xbox Series X. Just to clarify, a 1TB SSD Expansion Card is not included for free with Xbox Series X in other countries, however individual retailers may offer their own promotions. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Most powerful console on the planet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console, I love it. Solid design and powerful processor.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gamer Life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, nice sound quality, and refresh rate.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the enhanced graphic capabilities, rich sound quality, and optimized refresh rates of your new Xbox Series X Console. There's a lot to love about your new setup, and we couldn't be happier you have found it to suit your needs as a next-generation gamer. Thank you for sharing your experience! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    XBox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Game Console! Super fast and great looking,

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mimi,

      Whether it be its optimized computing speed, enhanced graphic capabilities, or even simply its aesthetic appeal, we couldn't be happier you have been enjoying your time with your new Xbox Series X Console. It truly is the best next-generation gaming machine one the market! We're glad you are pleased with your purchase. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Exceptional console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. It. The instant load times From game to game is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good surprise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t a fan at the beginning of Xbox, use to have the first one and the 360 but i have to regonize that that are much better and easy to use, regardless that i still prefer PS5 and bought because maybe goldeneye coming i have to say that it’s smaller that the PS5 and enjoying the new member of the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the console,might need more storage for all games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time to be a gamer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Series X, came from a One X. Games load up really fast and the biggest thing for me is 120fps support. In games like Rainbow Six Siege it’s a beauty. Hope more games update to support 120fps. UI is the same but makes me feel at home. Console is super quiet too! Whether you get an Xbox or a PlayStation 5 it’s a great time to be a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had both Xbox and PS, and I like the controllers on the xbox more. The UI is simple on the PS, but I like more the "Windows" feeling of the xbox. Great console, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best generation so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is my favorite part of the Xbox. I also like playing games on my pc and moving to my room and continuing on the Xbox where I left off. It's also incredibly quiet. I had a ps4 pro last gen that was so loud I stopped using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft has redeemed themselves from the "One"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest system Microsoft has ever released!!! As a long time PS fan, I was compelled to buy this system due to it's amazing engineering, capabilities and possibilities. I am still getting the PS5, but this guy will be host to all 3rd party games and Xbox exclusives. Don't sleep on this system and stick with the PS5, this Xbox is no joke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was good, the box was well protected and unopened, no visible damage to the box, and delivery actually came before the scheduled date, very good packaging and delivery, the only problem was that the object itself malfunctioned a bit after

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox SERIES X is a Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console just waiting for the good games to come out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Great games too. I've always been a Xbox fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got it after so long & the wait was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast console, I love Xbox they always get it done right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geting my xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job from best buy workers got my xbox x fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next GEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox! It’s quiet it’s fast! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying Xbox x pickup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service! Store was very were sorted and clean! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Crummy hdmi input, that breaks easily and is difficult to replace

    I would recommend this to a friend