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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36934 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 36,934 reviews
  • Rated 5 out of 5 stars

    Very good Xbox Series X III

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Xbox with cool design allowed me to play 360 and one games with series x enhance also let's me use Xbox one items like controller and storage device I been using my 360 since 2014 and my Xbox one malfunction so it's a big plus you can do a lot on Series X it terms storage it gave me 802.0 GB instead of 1 TB so it's false advertisment on that and if you have gold subscription they give a lot of games away for free thru game pass core or 75% or 90% reduce price so it's plus on that side of coin overall im satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% worth it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST XBOX EVER! I love this Xbox. I had the Xbox One X before this, and I really questioned if it would be worth it for the upgrade. Well, the 120fps and 4k capability alone make it worth it. Add the extremely fast download speeds thanks to the SSD, a new design with way better airflow for better performance, and better overall performance. After all this, it’s safe to say it was absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Perfect Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible console. Next gen went above and beyond my expectations and the transition from Xbox one to the Series X was significant. The carbon black color fits in well on a tv stand or anywhere you decide to put it. Beautiful, powerful, and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x REVIEW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the series X from my Xbox one I purchased 12 years ago. Microsoft out did themselves yet again. Great graphics, very fast downloads. Quick load up for games and virtually no lag. And the thing is dead silent while performing at 4k resolution. Love the series x thanks again for the Microsoft team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a good purchase. My partners previous system was experiencing some issues with the hardware and rather than try to fix it we decided just to upgrade. This thing is lightening fast, it loads large games with ease, even the graphics are crisper. Well worth it to just get yourself a new system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, and very big upgrade from previous xbox, runs much faster and smoother and has much more space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE EVER

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the best gaming console due to its impressive hardware, including a powerful processor and fast SSD. It offers stunning graphics, seamless load times, and backward compatibility with Xbox One games. With Xbox Game Pass, it provides unparalleled value, making it the ultimate gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new Xbox console. The graphics, sound, speed, and quality of the display on screen is excellent. It makes me want to start playing on this console with my friends. This was a great buy for my son. Best Buy had the console ready for me to pick up within a couple of hours after my purchase and the price was reasonable. I definitely recommend getting the Xbox console at Best Buy along with the protection plan. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Xbox from your store, and I am thoroughly impressed. The gaming experience is exceptional, with stunning graphics and seamless performance. The variety of available games and the user-friendly interface make it a top choice for any gamer. The knowledgeable staff at Best Buy provided excellent assistance during the purchase, enhancing my overall satisfaction. Thank you for offering a great product and ensuring a positive shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate - The X is a great system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase experience and service from Best Buy. I secured the Series S model at launch, but Best Buy had the X in stock early one morning and I jumped at the chance due to the extreme demand. It was going to be nearly a week before pickup, but i was notified early and picked up my system before a long weekend. I was able to try out the system with plenty of time to enjoy it. The S is a great system and plenty for a lot of gamers. The X takes it to the next level. The graphics and processing speeds are great. Even the newly optimized older games are beautiful and smoother. Load times are insanely fast. I am very happy with this console and GamePass Ultimate means you have a huge library of games to play from. The PS5 seems to get all the hype but the Series S/X are definitely next Gen upgrades.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying your new Xbox Series X. It's awesome to hear that you were able to pick it up early and get started gaming, too. Thank you for sharing your thoughts on it; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open Box Purchase; Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys absolutely love this Xbox Series X. I bought a opened box console. I just needed to buy a power cable for it which was cheap like 10 bucks. The xbox as fair priced and i have heard no complaints. I also play it and have been enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Time for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online for in store pickup. The order was very fast, and picking it up went smooth as butter. The ganeplay is smooth and the graphics are seemless. Setup was a breeze and only took about 5 minutes to transfer my account from my old xbox to this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Resume is cooler than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console for several of its next gen capabilities. I remember being able to get stuff done between loading times, well now it loads really fast and it's a whole new vibe as someone who used to have dial up. It came with a control and these things are easy to set up. The xbox platform and gamepass work really well if you also have a PC. A real computer, with Windows lol. It feels very fluid. Microsoft loses a star because of the SSD switch. The quick resume feature is lit but SSDs have a limited amount of rewriting before they start to break down. This is planned obsolescence. The extra storage you can buy is like an old school memory card except its a SSD and holds 1tb or more. Comes separately though. I get that we like SSDs but just know you may have to upkeep this in 5 or more years or buy the new gen when it's out. All in all it was cool but PC gaming is top tier without a doubt. Lol miss me with that console war peasantry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console works great no issues definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new Xbox.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my old Xbox. I was skeptical if I would even notice a difference with the new x elite. I was pleasantly surprised with the video graphics and smooth game play. It’s definitely better overall in graphics and smooth fast game play. It’s an entertainment machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XboxX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it’s one of the best, Xbox Series X. Graphics are so much better than previous XBox models. I like that it has an optical drive for playing games on disc, Blu-Rays, and DVDs. The best part is you can play all your games from previous XBox models! Such a money saver!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the series S but I swapped to the series X and I would not go back! This console is incredible from picture quality to storage. It is seamless and runs well with no issues! I also love the Xbox game pass and the amount of games you get for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Best gaming purchase possible. If you have been playing Xbox for a long time, the XBOX X Series is a great upgrade. Quick load times and install times are quick as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is first time I buy Xbox. I like the design.very fast . And controller is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Most impressive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while since Ive been wanting to get the xbox upgrade and I am not disappointed and Im now able to play the Xbox X games like Jedi Survivor and its been a blast

    I would recommend this to a friend