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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 37002 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's exceptional overall performance, amazing graphics, and impressive speed, noting very fast load times and quiet operation. They also appreciate its ease of use, ample storage, and the convenience of features like Quick Resume and Game Pass. While some users find the console to be on the larger side and express concerns about its price and limited availability, many report that it performs well without issues like overheating or lagging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 37,002 reviews
  • Rated 5 out of 5 stars

    My first xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how much. I am liking this device, i always been a ps costumer, but this xbox it's really fun, great games too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Choice ever made! The Best Gift ever given to my Son! He can’t get enough of the Console! Very Happy with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I came to Best Buy if it wasn’t for them I wouldn’t have a series x and the system is incredible, worth every penny if you have a chance at grabbing one of these next gen systems take the chance because you won’t get one til sometime next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, super fast and has lots of memory. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box SX best console ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Xbox Series X purchase. I was just so happy that best buy had it in stock at the time they were hard to get. Thanks again you guys Rock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X has some seriously impressive features so far. Since I'm a Playstation guy for the last decades, I wanted to give it a shot and I wasn't disappointed. I just hoped they had better exclusives than PS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It one of my favorite console it very easy to set up easy to start playing and very good for starters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It! I love my ps5 and love my series x the same. I like a few things about the series x over the ps5 but it’s all down to games. I’ve got the best of both worlds now :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The few weeks I’ve had it, it’s been quieter, faster, and overall better from the xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in perfect condition. Worked with best buy over chat and they matched the price from Xbox itself.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 2 out of 5 stars

    Such potential for a disappointing product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased Xbox consoles since the original Xbox and while the Series X has impressive speed and graphics, the constant crashing has become a nuisance. This past Sunday was a highlight with 8 games of COD BOCW resulting in all 8 games crashing. Am starting to feel like I purchased a $500 paper weight. #MicrosoftLoweringItsStandardOfQuality !

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing an issue with your new Xbox Series X. Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Open box Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Open boxed Xbox x series and it’s working perfectly basically a brand new console!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sufficient replacement when switching from PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been gaming since Atari and Sega Genesis days. I switched to PC gaming in the 2000s and just recently decided I wanted to try going back to consul now that cross play is becoming more popular. It still needs some work but it is much better than the last time I tried it, overall I’m happy with the Xbox X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of the start up! Video quality is awesome! Bought for my son for making good grades. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No smoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a problem out of the machine period, so no complaints here. And it matches my 65’ oled cx perfectly, now if they can hurry up & get us Halo infinite & bring out a bug free cyberpunk for the series x in 2021 we’ll be all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console, great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s really great, works perfect, has excellent resolution, the workers also were really nice and helped me make the right choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all in one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect console. It does everything you need in gaming and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than two years later and it still holds up perfectly. Games run smoothly and consistently. The quality is outstanding for a console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions within expectations. I would prefer for the controller not to use old school batteries but otherwise its a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X and me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a PS5 to Series X .. like it Waay better only thing is batteries for the controls is a pain in the keister.

    I would recommend this to a friend