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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36934 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 36,934 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X console, I bought it after my Series S stopped working after 3 years and I don’t regret it a bit, absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from PlayStation to Xbox, due to the lack of PS5 during the pandemic, I can say that having an Xbox series X has definitely changed my perspective on the consul themselves Xbox does a lot of things well and are still improving the UI to be simple and quick. There’s a lot of features that I liked that you can do on Xbox that you can’t do on PlayStation . if you’re moving from a Xbox 360 or Xbox one to the series X, it is a light years away from them. You will be blown away at just how good the graphics are, as well as how fast games load up now. I would definitely recommend to PlayStation players, and even old generation Xbox players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X lives up to, and in some cases surpasses the hype. First, it’s sleek, attractive and compact easily and seemlessly integrating into my living room; you won’t even know it’s there. Second, the graphics are astounding but you need to have a 4K or better screen to fully appreciate their crispness. There have been times that I’ve walked in on my son playing a game, and thought he was watching a movie. There’s no lag, download speeds are twice that of the XBox Series S. The controller that comes with it is also gamer-quality. In the end, if you’re looking to take it to the next level this is your system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamers Unite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness, to say that I made the inner child of my husband incredibly happy is saying the least. He has been begging me for an upgrade to his current Xbox to this one. When he opened it, he was like a kid on Christmas. He was so incredibly happy. I have never seen him game so hard or achieve so many new levels of excellence in his gaming. New skill unlocked, best wife ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Console/ lighting fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a nice step up from the Xbox One X... Quick resume works great. Games load fast. The console dashboard comes on in seconds after hitting the power on button. The console is whisper quiet, and runs just as cool as my Xbox One X...My only complaint is that I can’t watch 3D movies on my 3D capable TV because the Series X doesn’t support it. So I’ll need my Blu-ray player to do that. Next gen games like NBA 2K 21 look great playing on this console. I also enjoy that I can play lots of backward compatible games in my library and they run much better! Go with Xbox Series X, you won’t be disappointed! https://youtu.be/02q9M-B1Jo0 Advice: do not buy from scalpers selling at higher prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series Xcellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Series S for a few months and decided if I needed more storage anyway, might as well get the full 4K and access to use discs. I've been very happy with it so far. It does run pretty warm churning out that 4K goodness so you do want to make sure it's not enclosed someplace when its running. But I've been using it daily since I got it and hope to use it for many years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My console was defective I’ll have to return it, and see when I can get a new one. Didn’t even last 5h this is frustrating. The console will randomly shut down out of nowhere. I downloaded my Dirt 5 and soul Calibur 6 from the game pass, when playing any games it goes off, when in the store same, on the menu same. Online it says it has to be ventilated, well I have a shelf with my PS5 on it so I put it right next to it. Then they say it has to be vertical, I had it vertical. I read also that it has to be plugged straight in the wall done that too. I guess I’m not lucky so just so you guys know if you are lucky you get a fully functional console if not it is what it is. I have waited 1 week after notifying Best Buy in store. They made me keep my defective unit waiting for the new console to arrive. It was fair to wait 1 week as the console is hard to get anyways. The new console I got is performing as planned and I find myself very pleased to own an Xbox. There are some defective console out there and I’ll recommend adding some warranty on it as you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Lucky to be able to preorder my Xbox Series X through BestBuy.com I received my Item quickly and in one piece. Thanks BestBuy! The Xbox Series X is a powerful system, what I can say about it right now is that the loading time on old and new games look amazing. The Games optimized for the system looks great too however, I’m waiting for the real next gen games in 2021 to see how powerful this console really is. The Series X is not as big as I thought and looks awesome standing upwards in tower mode. The system is quiet and and doesn’t seem to overheat. If you are a hardcore gamer and love faster loading times and enhanced visuals for your old Xbox games. This is the system for you! I definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Series X to other hardcore gamers! We're glad that you're enjoying how awesome games look and play on it, and that it operates quietly and coolly, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New Xbox seriesvX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it so far. Graphics are great speed is great. The size is a little awkward but not a big deal. It's beautiful. So glad to find this at Best Buy. Got the 2 year warranty on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast of a machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve been thinking of upgrading from a previous generation of Xbox and you’ve got the money and the console available to purchase.. I can assure you won’t be disappointed. This console is a beast. And that’s coming from a PC gamer. Would recommend this console to anyone who wants to game at 60FPS+ while enjoying visual upgrade experience you’ll have to see to believe. I came from Series S to this and it was a night/day difference. Also a previous RTX 3080 owner and I can confirm there are games that look almost identical if you were to put them side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Gaming Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what the Next Generation is supposed to feel like. This system is so much faster and smoother to navigate and switch between games. The system is whisper quiet while running games and displays beautiful graphics. This is everything that the Xbox should have been. Microsoft has answered the call, and accepted the challenge. I would definitely recommend this to anyone wanting the most powerful system on the market. The future is looking bright for gamers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen!!! Extremely silent and fast. Love the ability to jump from game to game with quick resume. Also no need to change discs, once game is downloaded. The simplicity started to grow on me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox god

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love my Xbox many hours of fun, Personally, I really like this design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST XBOX OUT THERE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox! everything loads in quicker than older xbox’s. I’ve had my xbox already for a good moment & it hasn’t failed me not one bit. The quality of everything is way better & i have plenty of space on my xbox. From a gamer pov this is for sure the best xbox option you can get

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a huge leap of an upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a great upgrade from xbox one, a significantly better performance and speed. Games reboot in seconds, also quick resume. The graphics truly delivers the 4K promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is gr8

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an incredible gaming console that delivers top-notch performance and stunning graphics. I love the quick load times and seamless gameplay experience. The controller is comfortable to hold and the overall design is sleek and modern. A must-have for any gaming enthusiast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you typically get Game Pass it’s well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get a series X for the longest… found BB had the deal with the required game pass with payments so figured why not. There are actually a few games that I was surprised to see as I never really checked it out in the past much. Interest free payments are cool but I picked this option to simply get the series X lol…. But some may find the $36.65 monthly payment an easier option than shelling out money for 2nd hand market prices. 1tb really isn’t that much storage with the size of the games optimized for the X so the $200 1tb expansion is a must…. That works great by the way. Pros: -you get a series X instead of continued out of stock -Game Pass -Fast…. Crazy fast boot up -Optimized games look great -I seem to be doing better when in cross play matches but that may just be in my head -$36 interest free monthly payments opens up the platform to more people (a good thing) Cons: -Game Pass is an unwanted option for some yet they still buy this bundle (not very smart) so that is a con for some -Quick resume rarely works as it should (does for Halo) most games, when it tries to re-connect to the servers, simply won’t connect. You must exit out and restart the game. (Not a huge deal but annoying) I say pick up this bundle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox Series X arrived right on time. The packaging was not damaged and the console worked perfectly out of the box! THE LOAD TIMES ARE INSANE ON THIS THING! And with Xbox GamePass, you really can't beat the sheer size of the game library at launch. This thing allows you to play Xbox, Xbox 360, Xbox One, and Xbox Series games all in one place. The games never looked or played as good before. Can't wait to see some new Microsoft exclusives to see how the most powerful console ever handles new experiences.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tadros,

      We're glad that you’re enjoying the power and speed of your new Xbox Series X. It's great to hear that you’ve had a chance to see how good your older games look and play on it, too. Thank you for sharing your experience; we hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    This is the one to get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Load times so fast . Backwards compatible with all Xbox o e games! And did I say graphics? Im still using a pioneer plasma 720p and the graphics look incredible (my tv does accept a 1080 signal that maximizes the screen) don’t let not having a 4k set sway you on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever made. I’ve played every other console and nothing comes close to how fast this is, or how easy this is to use. The controllers are a tried and true form factor without gimmicks that break or don’t get used in most games. I bought it and started with around 500 games...500 REAL games...it’s insane! Right now I’m traveling and staying in a hotel. It’s one of the few consoles that can connect to the WiFi Internet through a hotel connection since the browser works seamlessly. I’m going through the MassEffect Series and loving every moment! Next to his Dark Souls series. Wish me luck!

    I would recommend this to a friend