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Customer Ratings & Reviews

Model:
RRT-00024
SKU:
12912153

Customer reviews

Rating 4.8 out of 5 stars with 2114 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,114 reviews
  • Rated 4 out of 5 stars

    No big titles yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console but needs more to it. no big titles yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much faster unit compared to my older xbox one s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good 4 star good good 4 star good good 4 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is better. That’s pretty much the bottom line.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No base model only all access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that i could only buy all access why no base model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a little better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little better than the xbox one s, i had. It sucks that i can not use my old game storage drive for games now that they force you to store games internally, kind of feel like it is a ploy to force you to buy there seagate expansion drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay next gen console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not better than the ps5 because of lack of exclusives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic gameplay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Needs faster load time and storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just buy a PC2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe this machine is what Xbox thinks is so great…..where are the 9th gen original games at there Microsoft?!?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good luck and not worth the hassle

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the console, but for as hard as these things are to get in stock I was expecting more. Can’t honestly tell the difference between this and my Xbox one X. No special exclusives.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is xbox Series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it not a big fan I tried to play Halo reach and they want to charge me $8 to play it when I already own the game so I took it back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs great. Easy to set up. Just wish it was actually 100% backwards compatible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    you need to do better best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so i bought the xbox series x and the 2 year game pass ultimate bundle i went to store to pick it up they they only gave me the xbox manager told me i would receive the 2 year game pass as soon in a few hours in a email 14 hours later nothing how am i supposed to play online please tell me the xbox is useless without online going to return it in the morning after waiting almost a year for a xbox series x this sucks thanks for nothing best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy didnt dissapoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed, and more... Enjoying my bundle daily, Happy customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox all access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many options are available and if they are it’s not apparent on how to get to them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far… not satisfied with available games with GamePass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No a bad system. Nothing really different between this and an xbox 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the system but the overall of best buy experience was horrible. First I was told my item was delayed, then told it was delivered (I was even given a tracking number showing it was delivered and who signed for it.) Definitely ridiculous and will not recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is a ton of fun. Game pass is an awesome value with all of the games. Plays in true 4k hdr if your tv supports it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    X Box x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 0 stars because I picked it up and it over heated within 20 minutes and because I used the credit app to buy it’s been over a month and they have not replaced it yet. My 9 year old is crushed.

    No, I would not recommend this to a friend