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Customer Ratings & Reviews

Model:
RRT-00024
SKU:
12912153

Customer reviews

Rating 4.8 out of 5 stars with 2114 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the exceptional overall performance, stunning graphics, and impressive speed that this console delivers. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a highly reliable and user-friendly addition to their gaming setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,114 reviews
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the least used gaming system in my house. I own a PS5, Nintendo Switch, PS Vita and a 3DS. The Xbox has the weakest selection of games for me. If you don't play Halo or Gears of War then buy a PS5, they have a better selection of first party titles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed. Plz read

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is much better. Can’t even tell a difference between Xbox one vs the series X. It’s sad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is happy o my challenge was with registering the Xbox live

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check b4 you leave store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox for my daughter and it didn't work was very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste money but a laptop instead for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 50 days from purchase !! They rushed these out ! Won’t delete games or recognize a disc , now need a part instead replacing a new console Jess that 50 days old !!! Don’t waste money !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox X not eligible for protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to make this purchase considering i waited a year for it. Made the purchase and told as im purchasing it its not eligible for a protection plan. Thats the worst customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does anyones work?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd machine since Christmas. They just stop working. First xbox we’ve owned and I am shocked. Going to have to return this one too and then probably wait another month to get one again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Edge is embedded into the console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not agree with the fact that Edge is embedded into the operating system. Even with parental controls, they cannot be set for the main account. I didn't know about this beforehand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. The Citizens One requirement has been a nightmare for the past five months. If possible don't do the Citizens One package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work right out of the box so once again I can’t get one for my husband

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUX

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, but lags alot and locks up mid-game at least once a day. Sheite product after waiting this long to get it and the ridiculous price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a ps5 save yourself a headache

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbxox is trash dont waste your money. Internet only console even with a disc. I wish i could return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox came with a faulty controller. Not worth returning because it will take months to get another Xbox .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad deal wish i didnt do it but no ragrets ya know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long load times with poor quality graphics. Save your money and buy a better gaming system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give 0 stars i would. This xbox stopped working after 2 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the xbox is a whole VIBE literally the best gaming console I've ever laid eyes on (and I've had 'em all . the graphics? UNREAL. like, I know I'm playing games but sometimes I forget bc it's THAT good the controller is a work of art, too - those adaptive triggers? chef's kiss. exclusives like God of War and Spider-Man? giving me LIFE. sure, it's pricey, but trust, it's worth every penny. if you're thinking about it, JUST GET IT. you won't regret it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the money I spent!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS MACHINE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned numerous Xbox and PlayStation consoles throughout the years, and this is without a doubt my favorite so far. I prefer it over my PlayStation 5. It offers several features, such as quick resume, 120fps running at all times for all games, and the controller is still the best available. Because I own more titles from the Xbox 360/Xbox One era, it was simple for me to transition to the Series X and continue gaming. I've always liked the idea of having an all-in-one console, so I use it to watch movies and stream TV. Seriously though, best console to date from Xbox!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good machine. Terrible pickup experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox itself is great ! Nice designs and fantastic gaming experience But I have to say the pickup experience was HORRIBLE at Lincoln park store in Chicago ! Treated by a Rude and unprofessional staff at registers

    I would recommend this to a friend