Customer Ratings & Reviews
- Model:
- TG862G/CT
- |
- SKU:
- 9082028
Customer reviews
Rating 4.2 out of 5 stars with 1651 reviews
(1,651 customer reviews)to a friend
Customers are saying
Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent device! Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for a while, simply love it! Never had any complains
I would recommend this to a friend - Pros mentioned:Modem
Rated 5 out of 5 stars
Excellent cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt want to rent it from comcast so i purchased it. It works just as it is supposed to work.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything to not have to pay Comcast a penny more. Great speed.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Exact modem I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the exact modem needed for triple play by Comcast. Works wonderful. No issues at all.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem was easy to set up & Best Buy staff walked me through set up prior to leaving the store.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Best product for Comcast customers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great to own than renting for years from Comcast. Works great & save $$$ on the long run.
I would recommend this to a friend - Pros mentioned:Modem
Rated 3 out of 5 stars
It works with Xfinity data and voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a modem. However, the built in WIFI is unreliable. Keeps dropping connections. I have to attach a real WIFI router to it. There is no option of getting a unit with no WIFI.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Modum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well. We have not had any problems with it. It was easy to set up and get going!
I would recommend this to a friend - Pros mentioned:Modem
Rated 5 out of 5 stars
Xfinity Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Modem. I decided to purchase my own modem instead of renting from Comcast. Smart move.
I would recommend this to a friend Rated 4 out of 5 stars
Seems to work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't tell if it is the router or Xfinity internet, but there are times that in my house the connection is very slow, and other times it is great.
I would recommend this to a friend- Pros mentioned:Modem
Rated 5 out of 5 stars
excellent. the only gateway to use with xfinity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of paying 10$ monthly to xfinity. I bought this gateway modem. What a great investment
I would recommend this to a friend Rated 4 out of 5 stars
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The telephone part of my first one did not work. Best Buy exchanged it, no questions asked. I was a little concerned about hooking it up myself (the first one was hooked up by Comcast). However, it was simple to connect and works great now.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is basically a plug and play type of setup with Comcast. Extremely easy to setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was super easy to set up and it's nice to have everything you need all rolled into one device
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
beats paying rental fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to stop paying rental fees to the monopolist cable corporation, works excellent!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up with comcast service. just had to plug it in and it was recognized right away
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, but needed to check a few steps with Comcast- they were very helpful
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great router and modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem and router, easy to use and set up. It works with xfinity as well as cox.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has worked for me without any problems so far. Have had it for about a month.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my comcast service so I wouldn't have to lease it from them. It works great.
I would recommend this to a friend

