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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1651 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,651 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised, easy to set up, no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem Also has telephony can hook up telephone line

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like a Champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works like a champ. I get very good speeds at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, installed in minutes.would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting for Xfinity to start up my account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled Direct TV and signed up with Comcast Xfinity triple play starting Nov 27, 2016. This equipment will save me about $10 a month in fees by owning and not renting from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine like a charm would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheaper to buy then rent. I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a backup drive and have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Have had no issues with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been working well since using this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough setup. Works well! Pretty decent WIFI range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good routes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast.Everything buing together ez use its.I like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install but the numbers on back are so small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cable Modem. Had difficulty setting it up with Comcast, but they were finally able to get it correctly set. It definitely is not a Comcast plug-and-play, Comcast MUST be contacted in order to use it. (Maybe it was because I didn't rent it directly from Comcast!!)

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great XFINITY Gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great XFINITY Gateway! This product covers all the bases.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to all my expectations. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router for the price and easy to hook up......

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup with very good range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and has good range throughout my house and back yard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xfinity replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced $10-per month xfinity modem with this one. Its almost identical to the xfinity one, although WiFi signal seems a little weaker. Covers house OK tho so I'm fine with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Fast internet! Would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Best modem out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this modem. Strongly recommend!

    I would recommend this to a friend