Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,651 reviews
Rated 5 out of 5 stars
Recommended by Comcast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Wi-Fi/modem specs. were recommended by Comcast rep. It was the only one in stock with the required specs. The tech. that installed our internet service said it should handle anything we want it to serve and has.
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I would recommend this to a friend
Rated 4 out of 5 stars
works perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
no complains so far. placed in closet upstairs. no issues with reception in 2 -storey home.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Comcast technician installed this modem with the initial installation. Had to jump through a few hoops and make an additional call, but no big deal. No problems at all now and it will eventually pay for itself.
I would recommend this to a friend
Rated 4 out of 5 stars
Great cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would give it 5 stars if the modem had five Ghz wifi speed easy setup. I have had no problems.
I would recommend this to a friend
Rated 4 out of 5 stars
Works Well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the same modem I had before so I knew what I was getting. Everything seems to work fine.
I would recommend this to a friend
Rated 4 out of 5 stars
good modem for comcast customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
modem works well for triple play Comcast customers who want to save that $10 per month rental fee.
I would recommend this to a friend
Cons mentioned:
Wireless range
Rated 3 out of 5 stars
Works good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem works good, just wish there was more range with the wifi
I would recommend this to a friend
Rated 5 out of 5 stars
Great all-in-oneModem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned my Comcast device and purchased this all-in-one Modem in 2016 , it was definitely worth it , cost-wise definitely a saving in the long-term. No problems so far , would recommend this product.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good. Wifi range was excellent. Happy with the purchase!
I would recommend this to a friend
Rated 4 out of 5 stars
Good Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it has worked flawlessly. I would recommend buying one vs renting it from the cable supplier.
I would recommend this to a friend
Rated 5 out of 5 stars
The right Modem for Xfinity with phone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem is an exact replacement for the Xfinity rental modem. Changeover was easy and Iwas up and running in 20minutes. Because of price you would have to stay with Xfinity for 24 months to get to break even point.
I would recommend this to a friend
Rated 5 out of 5 stars
Works Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Only using it as a cable modem for internet and phone. Works just fine. Only downside is that to turn off the wifi, you need to contact Comcast and they will turn it off remotely. You can't do it yourself.
I would recommend this to a friend
Rated 4 out of 5 stars
Good if you need all 3 services
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed phone, internet and wifi all in one. Worked great when I bought it
I would recommend this to a friend
Rated 4 out of 5 stars
Works well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup. Provides fast internet and the wifi range is better then my previous zoom router.
I would recommend this to a friend
Rated 4 out of 5 stars
Bypass isp provider monthly rental
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product does what it supposed to do. I use my own wireless router. It's better wifi!
I would recommend this to a friend
Rated 5 out of 5 stars
stick it to the man
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is exactly the same modem from Comcast, why keep paying them, sure the upfront cost can be steep, but within 15 months yiu break even, and then save money
I would recommend this to a friend
Pros mentioned:
Performance
Rated 3 out of 5 stars
Works good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good and works well . I would recommend to others
I would recommend this to a friend
Cons mentioned:
Wireless range
Rated 3 out of 5 stars
Works for xfinity but wifi is weak
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Weak wifi other than near modus but other than that very good.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Better than renting from Comcast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Only reason I got this was because Comcast wanted $10 a month for something I could buy myself and have it work with my television and home phone.
Easy to set up and runs great. Would recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
Works as advertised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Doing its job as required. I wish the WIFI would be stronger and had a bit more range.