Customers are satisfied with the ease of use, modem performance, and setup of the ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter. Many appreciate its compatibility with various internet service providers. However, some customers find the price high and express concerns about the wireless range and signal strength. A lack of included battery backup was also a point of dissatisfaction for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,651 reviews
Rated 5 out of 5 stars
Great but could not use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product but could not use with TWC, got it for the voice ports but would not work with TWC so had to return it
I would recommend this to a friend
Rated 5 out of 5 stars
Great Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not want to pay monthly router cost with cable company. Purchased at Best Buy to avoid monthly cost.
I would recommend this to a friend
Rated 5 out of 5 stars
Finally got it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I been looking everywhere for this and no one but Best Buy had it, thank you, love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Save Money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was able to purchase this router and eliminate the lease fee from my comcast account. i wish I had done it sooner.
I would recommend this to a friend
Rated 5 out of 5 stars
Execellent Unit All in one Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit works great as you do not need to clutter your desk with additional boxes. It does it all in one box.
I would recommend this to a friend
Rated 1 out of 5 stars
doesn't work with xfinity
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i bought this product because i signed up with xfinity triple play and this product is made by xfinity but when they installed it they couldn't get it to work so they made me use theirs so that they could charge me a monthly fee.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Excellent decision to buy.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's the same equipment I was paying $10 per month to Comcast for. It will pay for itself in less than 2 years.
I would recommend this to a friend
Rated 5 out of 5 stars
No Rental Fee
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I opted to purchase my own cable modem instead of paying Comcast to rent one. Eventually it'll last for itself.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product! Easy set-up!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this modem/router to replace rented Comcast modem. Worked perfectly! Set up & activation were simple.
I would recommend this to a friend
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Saves us $10 a mounth modem fee and I have complete access to the settings.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Good Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem was purchased because we need the telephony, easy setup and works good with xfinity. would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
It is working great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is something I was looking for to replace the one I was renting from Comcast and so far it has been fine.
I would recommend this to a friend
Rated 5 out of 5 stars
WORKED AND EASY TO SETUP
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was quick and easy, works same as the one I as renting from comcast
I would recommend this to a friend
Rated 5 out of 5 stars
ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wirele
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this item brand new and received great help from the ARRIS help desk to set it up on my network.
I would recommend this to a friend
Rated 5 out of 5 stars
Good value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was a little tricky but it is much better than the unit it was renting from the cable company.
I would recommend this to a friend
Rated 5 out of 5 stars
We have had no problems with it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed it to facilitate our upgrade to X1 when we included phone service. We have had no problems with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy to save on my cable bill, it will pay for it self in a few months
I would recommend this to a friend
Rated 5 out of 5 stars
No issues!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had purchased the item for while switching over the services over to XFINITY instead of renting monthly.
I would recommend this to a friend
Rated 5 out of 5 stars
great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Set up was a little tricky getting it to sync but online troubleshooting guy worked it out.
I would recommend this to a friend
Rated 5 out of 5 stars
Does exactly what you need for Xfinity customers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Xfinity mandates a certain requirement for their cable/internet/phone hookup and this met all their needs.