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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.3 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the THICC II Pro AMD Radeon RX 5500 XT 8GB GDDR6 PCI Express 4.0 Graphics Card favorably for its performance and price, frequently citing high frame rates in games at 1080p resolution. While some users experienced challenges with driver installation and compatibility, many found installation easy and the card relatively quiet. The card's size was noted by some as a potential issue for smaller cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 250 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    freezing don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new system, tested all components, install this card and I get random freezing, I remove drivers with ddu and try a different card and no problems, ddu again install this card and issue is back, dont buy, it sucks and best buy won't refund it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thicc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely average for a budget card. Spend a extra hundred and upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed Twice: not worth the pain or money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not recommend this card, to anyone. and I can't recommend this manufacture for taking a seemingly good chipset making it so it would brick to the point of running only an hour a time before failing when it was just doing 720p playback. support staff was unhelpful even to help make a patch to limp the card along till they could find the problem. and even after I sent it for a warranty. it took over 30 days, and they said there was no problem "but as a precaution, we will replace it" and set me a new card. that failed again, wish I never bought it in the first place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok card

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all this is a pci 8x card in eather PCI 4.0 or 3.0. Not a 16x card. Card is slower then a gtx 980 to card. Ok if you want a budget card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Driver problems make the card all but unusable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I installed the drivers windows crashed, rebooted and began repair mode. I had to restore to my last saved restore point. I tried multiple times to install the drivers and each time had the same result, including trying older drivers. I would not recommend this product. Simply search the internet for Radeon driver problems and you will see that this is a major issue. Wish I had researched this card better before buying it. Will be returning.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    graphics card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not work with windows 10 I have had nothing but problems with it. I will be returning it today

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XFX Graphics card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Card would post only 1 Gb of memory. Returned to store and purchased a different model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drivers

    Rated 1 out of 5 stars

    1660 ti is the equivalent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But an nvidia, the drivers AMD provides are temperamental and buggy all the way through.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Drivers

    Rated 1 out of 5 stars

    Drivers drivers drivers and drivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bueno no value drivers are horrible. Really bad get Nvidia 1660 much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Please fix crashes. Will be returning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great card just keeps crashing. Funny thing is, it’s always ran stock, no overclocking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Video Card ran too hot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video Card ran way too hot for me; so I returned Video Card; because Video Card ran too hot for my use I must give this Video Card a low rating; it just ran way too hot for me so sorry this Video Card just did not work for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    died after five months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing worked well for about five months contracted amd went through the whole process and determined it was a bad unit now i’m going to have to go through the nightmare of trying to get warranty support from xfx

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an Radeon Fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not such a great card. 1 day after the 15 days to return. the card starts to freeze and the screen goes black after 20 mins of playing CoD. The temperature shoots up rapidly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    upgrade graphic card on cyber power gamin unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old 4GB card went bad up grade to 8GB. Games are not responding. couldn't hook up second monitor as before. To get a rep to help is close to impossible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    March 2021; AMD drivers are still broken. Djfjdjskdjfjfhdnsj [Theres your 50 characters]

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    brand new but still not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 970 is better than this thing in terms of performance. Just Google it. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for this graphics card. Other than that its fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No better than a RX480.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than a RX480. Can hardly keep up even on low settings

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work well. Froze computer several times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Froze computer too many times throughout game play

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great GPU for the Buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on a budget build get this, rather than a 590, it’s almost the exact same price. Plus the new AMD GPU architecture WILL HAVE RAY TRACING, but will require some driver updates. I gotta say that I'm extremely impressed.

    I would recommend this to a friend