Customer Ratings & Reviews

Great lock love easy to handle and easy to install

I have been using Yale touch door locks for 10 years, and would like to warn you about this one which I have used for 6 months. The internal batteries died without any audio warnings leading up to it. It was the first time I tried using an external battery to try to charge it up. They designed the external face so thin, that there is not enough clearance to attach the battery. The battery prongs to the edge, is thicker than the distance between the door and the deadbolt battery prongs. Therefore, there was no way to get in and I was locked out of my house. I had to hire a locksmith to get me back inside, which cost much more than this deadbolt.

When my son moved into his condo, he needed to change the locks. Based on my experience with this line, I persuaded him to install one of these on each of his exterior doors. The process is simple and quick, and he couldn't be happier with the results.

This lock has been better than I expected. Install was straight forward, with it being a 1 for 1 swap with existing hardware. Quality of lock feels great, lock is secure, updated hardware on Lock 2 is a lot cleaner and nicer. The bluetooth access works well as expected on my iphone and apple watch. I also love being able to give access codes to family and being able to see a log of who enters our home. What pleasantly surprised me is that with Apple Homekit access you don't even need wifi add on module for remote access. I am still able to remotely lock and unlock from my iPhone away from home. An awesome savings hack if you don't want to spend the extra for wifi model.

The technician was very timely, professional and efficient - he installed the lock in less than 30 minutes. He also gave good advice on the features and how to enhance the features through add-ons

Love it just one thing to note, even though they say its wifi you have to buy a seperate piece for the remote code changing function.

perfect fit for the front door and security code was easy to set up

They are amazing, I love them last longer than the one with wifi.

Easy to assemble Great lock I love that it it compatible with apple home

Works as needed not tech savvy so needed help the best thing to do is get someone who is to install it

I’ve been on one too many emotional roller coasters with smart locks. This one is the right amount of smarts while not over promising and under delivering. This lock won’t change my life but it also won’t make me hate my life.

So far, the lock works great, it identifies when I arrive and unlocks the door for me, it also locks automatically after according to my settings. You can set guest codes so you know who domes in and out of your home

Lock works great the only thing I would add to The features is the fact that if it doesn't lock to give notifications about it other than that works great

The lock itself was perfect for my needs. Unfortunately I do not have a smart phone (you really need the app). When I contacted customer service they gave basic instructions and there was no way to reset to lock (I tried their instructions several times - they told me to send a video???)

Multiple issues with this lock. Had to called yale customer service to help me with the malfunctions. Sometimes is the batteries and some other days decides to reset on its own

Does not come with a smart module, which can make set ups, especially for Airbnb's a bit difficult.

Awesome lock, unfortunatley it has the same as another model so I bought the wrong one

Easy to install, easy to configure and setup. Looks good but not very functional. There is no lever on the outside and it's not easy to close the door by holding or pulling the touch pad. I finally returned this.

This is my second Yale purchase. I had the Assure SL before this. Both work really well. The only thing about the new one is that its not yet compatible with ZWave. Hopefully that support comes soon.

Great door lock, but needs to include the smart part of the "Smart Door Lock" for this price.