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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 303 reviews
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought i wouldnt like it because this is the non wifi model but you can add a it to this one. But even without wifi on it, it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in works well, but need Wi-Fi module sold separately to get the most out of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Would like better with key access. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart lock, great functionality for the price. I was able to make it work with Apple Homekit even without buying the WiFi module.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product…………………..,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale keypad lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up, but it’s good otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spend the money for the wifi version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other complaints to speak of. It went right in my homkit set up and it work perfecly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front door smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front door lock works great can also unlock and lock with your smart phone great purchase over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice lock easy and reliable to use love it on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale lock review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and you can give each child there own codes that they each remember. I love this!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Installation, Keypad
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great bluetooth security keypad lock.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth lock worked great with our existing door. We had a previous bluetooth lock and this one works alot better than the previous. It was very easy to install but I have changed this door lock out at least 3 times so it probably is easier due to the knowledge of doing it previously. It fit perfectly and setup was very easy. I was able to program the keypad and the app was very easy to download and install the app. I like the buttons on the keypad as they are better than the previous lock I had which those keys were more of a touch pad which what I like about this is it has seperate keys and you know when you depress the key. We don't use that feature as the bluetooth works great so we now use that feature over pressing the keypad. I did read that the keyed portion can be keyed to an existing key. I have not tried that feature yet as we don't use keys that often of ever now days. I like that you could program the lock to have a 2-factory authenticiation which we don't use but if you are concerned about how to enter your home you could be at ease that someone couldn't try and guess your code and get into your home. I did read that if I tied this lock to my Apple TV I could use it with the wifi and be able to open and lock my house thru wifi. I will be trying that shortly as that could help if you ever have someone dropping something off and you can see on a security camera the person is at the front door that you know. Great lock and I will be purchasing another one for another house very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock for our house. Works with HomeKit & I can assign different codes for different people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome! Very good! . Do the job that supported to do and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love this product , best investment ever , easy access

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst smart locks I’ve ever used. The battery lasts MAYBE a month, the connection is super unreliable, and setting up doorsense is essentially impossible. Absolutely avoid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would reccomend best keylockby far ive tested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phoe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. I wish I had known about the wifi module pre purchase but I will order soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely Love it! The convenience is unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good semi-smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Works off of Bluetooth. Need a $75 plug in module to operate from Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for apple eco system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest version and then switched over to this one. It works great with HomeKit if you use Apple HomeKit. 

    I would recommend this to a friend
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