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Customer Ratings & Reviews

Your price for this item is $151.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 312 reviews
  • Rated 4 out of 5 stars

    Simple door lock that works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock replaced the yell assure lock with the built-in Wi-Fi connection. Repeated problems with that lock. This is the simpler version that does not require as much battery power to operate which means batteries last much longer. It’s a good luck. The Wi-Fi was nice but changing batteries every 3 to 4 weeks was irritating. This one did not get four stars because I had to call customer service to get it to work when I installed it. Yale does have great customer service with real people who know how to answer questions and get problems resolved. it was also a tremendous price on this lock

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice nest Yale lock!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my side door garage door with this new lock. Easy to install and it’s my 3rd one. Control each lock in your nest Yale app. Can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    Worth it for the security.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works very well pretty simple install. Best Buy has it on sale more often than not. I went with the buttons because I don’t always have the best luck with touchscreens also you can add the Wi-Fi module whenever for the capability to lock/unlock anywhere. Bluetooth works well in my place so no issues but will get the Wi-Fi module later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup and use. Found it on a great price for Black Friday and could not pass it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was very easy to set up it has a premium feel to it and overall I'm satisfied with the purchase. The only thing that I didn't realize is that in order to use the smart functions like being able to use your Google Assistant and notifications about when the door is open and closed you have to have a Wi-Fi module that is sold separately in order to get those features. I did buy this lock on a deal of the dale sale as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works great. Best choice I have made hands down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a bit difficult at first, especially when it came to programming the PINs—it wasn’t very intuitive and took some extra time. However, once everything was fully set up, the lock has worked reliably with no major issues. Since installation, the system has been consistent and dependable, and it’s been convenient for everyday use. Overall, despite the initial setup challenges, I’m satisfied with how well it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Door safety

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby says it wasn't hard to install, love the updated look

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Installation

    Rated 4 out of 5 stars

    Easy installation and upgradability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't get easier than installing this unit. I find the Bluetooth works really well and is more reliable than the Wi-Fi unit. However, the module can always be upgraded for more capabilities. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coming home with bags and other junk in my hands and to not have to fumble with my keys to get the door open. And i really like the security of being notified when my door is locked and unlocked. Setup was super simple and fast also.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good for price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Very affordable, sleek and some good features. Make sue you get the get the wifi smart module (sold separately) to control away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Prox lock is a lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. The proximity sensor attached to the app makes getting in easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great for Airbnb!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! smooth installation, easy set up, and simple to use. Purchased for my house for airbnb and i love how i can customize several codes and delete old ones. Great buy, definitely recommend! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install. Easy to create codes. Just what we were looki g for. I dont like that you need to pur hase a seperate puece for the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great price but less technical features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this smart is a very good buy. However, I really wanted. Schlage encode plus smart lock that IS NOT available at Best Buy and cost more. But, I wanted newer technology and ability to unlock with my smart Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our AirBnb. It auto connects to bnb so we dont ever have tot change the code. Woth the app we can see when doors are open or shut. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Yale - good functionality when it is complete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale has a good quality and easy to work. Problem was it didn’t come complete. I bought the internet module after. So, take care if they are complete when you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale deadbold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deadbolt only replacement. We have a couple Yale deadbolts and they are great as a direct deadbolt replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it claims. Simple installation and good mechanics. I would recommend this lock

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Lock for A Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is very easy to install. It does everything we need without any issues. The app is easy to use. Highly recommended.

    I would recommend this to a friend
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