Customer Ratings & Reviews

For the price so far great product. Easy to install and easy to operate. Have not had any issues with the app and everyone in the household has not had any issues getting in the door.

It can't get easier than installing this unit. I find the Bluetooth works really well and is more reliable than the Wi-Fi unit. However, the module can always be upgraded for more capabilities. Good buy.

Great lock. Very affordable, sleek and some good features. Make sue you get the get the wifi smart module (sold separately) to control away from home.

I love coming home with bags and other junk in my hands and to not have to fumble with my keys to get the door open. And i really like the security of being notified when my door is locked and unlocked. Setup was super simple and fast also.

Easy to use. Easy to install. Easy to create codes. Just what we were looki g for. I dont like that you need to pur hase a seperate puece for the wifi.

It does what it claims. Simple installation and good mechanics. I would recommend this lock

Great product!! smooth installation, easy set up, and simple to use. Purchased for my house for airbnb and i love how i can customize several codes and delete old ones. Great buy, definitely recommend! 10/10

Easy install and works great. Best choice I have made hands down.

Amazing product, just make sure you get the right type of batteries if you are living up north. Otherwise you will be changing them every other week.

This lock replaced the yell assure lock with the built-in Wi-Fi connection. Repeated problems with that lock. This is the simpler version that does not require as much battery power to operate which means batteries last much longer. It’s a good luck. The Wi-Fi was nice but changing batteries every 3 to 4 weeks was irritating. This one did not get four stars because I had to call customer service to get it to work when I installed it. Yale does have great customer service with real people who know how to answer questions and get problems resolved. it was also a tremendous price on this lock

Hubby says it wasn't hard to install, love the updated look

For the price this smart is a very good buy. However, I really wanted. Schlage encode plus smart lock that IS NOT available at Best Buy and cost more. But, I wanted newer technology and ability to unlock with my smart Apple Watch.

The lock is very easy to install. It does everything we need without any issues. The app is easy to use. Highly recommended.

Love this lock. Simple and easy installation and works seamlessly with Apple Homekit. One feature I love about this lock is even though it doesn't have a keyed entry (which makes it safer IMO) is on the bottom of the exterior key panel is a spot to connect a 9volt battery on the two metal nubs. This allows you to power it in case the batteries die, or you forget to change them, without being locked out. If you buy the one with the keyed entry, and you lose the keys and the batteries die, you will have to call a locksmith. The keyed entry model does not include the 9-volt connector. All in all its a great device. Highly recommended.

Replaced my side door garage door with this new lock. Easy to install and it’s my 3rd one. Control each lock in your nest Yale app. Can’t go wrong.

Yale has a good quality and easy to work. Problem was it didn’t come complete. I bought the internet module after. So, take care if they are complete when you buy.

Yale is a well known brand, so I was excited to install it and add another smart device to my home. The feeling dissipated once I finished installing it. Out of the box you get a lot of parts. (If you have ever installed a new deadbolt lock, then this will be very easy). You get all you need to install a deadbolt lock, the exterior keypad, and the interior battery access/manual locking housing. Just about everything in this review will be a con. Keep in mind that I have two other smart locks in my house, so I'm no stranger to installing and using smart locks. Both are from other companies. So, finished installing the new deadbolt, attached the rear keypad through the deadbolt and attached it to the corresponding interior housing. I manually turned the latch, and great, it works. I installed the little doorsense sensor that you attach next to the lock, done. I download the app, and this is where the fun begins. I go through the motions of the doorsense, and it's done. I press on the lock button on the app, and it tries to lock, and then unlocks. I tried locking it manually and then pressing unlock... same thing. In my frustration thinking that I'm losing it, I go and remove one of the other smart locks that I have, and no issue. So the app doesn't seem to respond to well. I thought, maybe the deadbolt is getting jammed, so I get my power tools and open it up a bit. There's not jamming when I manually turn it, so that's not the issue. I figure okay, this thing has a keypad, when all else fails, I can just put in my code, and I can get in that way. NOWHERE on the app does it guide you through the process of setting this up. I ended up searching for it online, and tried it, and that didn't work. I tried repeatedly without avail. Ultimately I have a shiny fancy looking smart lock that doesn't function as a smart lock... I rarely give 1 stars, but in this case, the Yale lock earned it. I would not recommend this one. I would use a good ole key deadbolt over this smart lock.

The lock was very easy to set up it has a premium feel to it and overall I'm satisfied with the purchase. The only thing that I didn't realize is that in order to use the smart functions like being able to use your Google Assistant and notifications about when the door is open and closed you have to have a Wi-Fi module that is sold separately in order to get those features. I did buy this lock on a deal of the dale sale as well.

So far so good! Install was simple, programming was simple, and havent had any let downs! Pretty solid lock!

Easy to install, easy to use. The proximity sensor attached to the app makes getting in easy.