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Customer Ratings & Reviews

Your price for this item is $147.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 312 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Get the protection packet that covers all electronics because it covers installation. Make sure to ask for installation on the day of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect. It’s a life saver for me who doesnt want to carry keys or if I need to check to see if I actually locked the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and great product. Useful for big or small homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and highly recommend for those fast and eays locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Keyless Deadbolt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most convenient keyless deadbolt. Easy install. I have 4 in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaving and coming home has a quick convenience now that was always missing, nice easy instructions too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good lock work well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these locks . I have 3 and they work great !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice lock easy and reliable to use love it on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can use keypad or phone. Fits well on our door.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Love the lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new walk, and the ability to add a module to make it Z wave capable or Wi-Fi capable but for now the Bluetooth is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock worked out great. It’s very easy to install and looks wonderful on my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a lock on my front door when my ex left. I did have some trouble installing it but after about an hour I realized it was my error, I had it set for a different sized door. After that it took maybe another 10 minutes to install. I can control it from my phone and so can my son so there is no need for anything extra to be carried around and possibly lost (thrown away by my 2 year old). This has made life so much easier and safer!! I will be replacing the locks on all of my doors now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice design, average software, poor reliability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the design of the lock, and it works more quietly and smoother than the Kwikset keypad lock it replaced. The Bluetooth connectivity that facilitates smart control is a little slow, though it does work. However, twice we have had the tamper alarm go off when the cable connection has become disturbed--the keypad becomes unresponsive and the lock begins beeping loudly. which can only be resolved by removing and reinserting the batteries. My installation was done correctly, Yale support asserts that vibration--from lock operation or door closign--could be causing it. This questionable reliability is unacceptable, it's being removed and returned.

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      We are sorry to hear this as normal opening and closing of the door wouldn't trigger the tamper alarm. If you'd like to contact our support team at support@yalelock.com when you are with the lock, we can take a closer look at the installation.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Very convenient with ability to Lock/Unlock with phone or by code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new little co and app is super easy. Best Buy installed for free and no problems since!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Smart Lock For The Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was straight forward, fit and finish is awesome. The Yale Access app actually works and keeping it simple with bluetooth was a good idea.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice item for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, haven’t had any issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Key lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome door lock. So much easier than having to open your house with Key. Even the kids go in and out easiyly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item i have ever bought! Cant believe how easy it is to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best and Easiest setup ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in less than 15 minutes, added it to Apple Home, Alexa, and the Yale app all easy and super convenient!

    I would recommend this to a friend