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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 303 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    WiFi module is garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want / need WiFi on your smart lock, go look somewhere else: seriously. This one keeps disconnecting / reconnecting many times during the day and the batteries won't last 1 month (4 x AA). On top of that, it will never, ever work as intended: trying to unlock via Alexa or Yale app always results in "Device unavailable" error. Worst thing is that I bought 4 of this locks, but can only leave 1 bad review: not fair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with how easy it is to use and was pleased with the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock for people that forget their keys a lot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy if you’re a person that gets locked out a lot. From what I understand it is a pretty neat function to have integrated into a google home ecosystem, have to have Yale App as well though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy use. Working great highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ! Perfect for our home and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I loved the features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this. Very easy to install & very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple HomeKit Lock on The Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart locks money can buy, especially if you’re looking for one that’s compatible with Apple’s HomeKit. You can set your own code and set up codes for other users and you can also set temporary codes for friends and family. But the best is being able to use your iOS device & Apple Watch to unlock. Also very easy to setup with the app and HomeKit Automations.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that the door is always locked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlock Convenience and Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Yale Assure Lock 2 and it's fantastic! No more keys to carry, and I can lock and unlock my door right from my phone. It was super easy to set up and the satin nickel finish looks great on my door. Love the peace of mind it gives me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works ok, no HomeKey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok with app and HomeKit, but cannot use iPhone or Apple Watch Homkey functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disconnects constantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad. Disconnects constantly. Cheaper than other competitors though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, so easy to change code if its been compromised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, easy to install and super easy to setup and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid option, some of the Bluetooth functions dont work how i would like them to but it is probably user error. Having a temp code for visitors is a very nice addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy the smart module separately and it’s another $60. Best Buy doesn’t seem to sell it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked until it didn't even with new batteries it was not working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yale security door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside you have to purchase the wifi smart module in order to use capabilities other than locking and unlocking while next to the lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyless Deadbolt

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome keyless deadbolt. Works well with HomeKit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Work great ! Great value for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little lock that unlocks when i walk up to my door. When i was buying it I thought I'd be able to unlock from anywhere but that is the upgraded model.

    I would recommend this to a friend
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