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Customer Ratings & Reviews

Your price for this item is $147.99
The comparable value price is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the convenient Bluetooth and keypad options, along with the sleek design. However, some users reported concerns about battery life and occasional reliability issues. A few customers also noted inconsistencies with the auto-unlock feature and suggested improvements to the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 312 reviews
  • Rated 4 out of 5 stars

    Standard!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of work needed to get all the pieces to fit in the right place. Note that a magnet/sensor has to be put in above the existing lock hole (meaning I had to create another opening).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It unlocks for me everyt ime I come home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life is terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much hope for this lock. It had decent reviews, and honestly has a great look to it. My complaint is that it runs through batteries like crazy. We do have to change them once a month, and if you don’t catch the music it makes (every once in a while) to let you know the battery is low, you could be locked out of your house. We hardly ever use the app, but if you happen to use it there will be a message indicating low batteries, but again we never need to use the app.

    No, I would not recommend this to a friend
    • Brand response from Yale Customer Care
      Posted .

      We are sorry to hear about the battery issues you are facing and this is not the expected battery life. Please contact our support team 1-855-213-5841 and we can further diagnose.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keypad electronic code lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was very easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smarthome door bell lock is really easy to install and manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up if you have a technology person do it for you! Lucky me for my son!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! Easy to install and the app is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and easy to operate. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock, it was easy to install and it is easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I just bought other one for my week end home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refined product with good feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this lock and this was my 2nd purchase after buying another one about 9 months ago. The lock seems solid overall. The keypad has a nice feel and I like the feedback it gives when keys are present. I have used two other solutions in the past but plan to buy more Yale locks going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with how easy it is to use and was pleased with the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock for people that forget their keys a lot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy if you’re a person that gets locked out a lot. From what I understand it is a pretty neat function to have integrated into a google home ecosystem, have to have Yale App as well though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy use. Working great highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ! Perfect for our home and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple HomeKit Lock on The Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart locks money can buy, especially if you’re looking for one that’s compatible with Apple’s HomeKit. You can set your own code and set up codes for other users and you can also set temporary codes for friends and family. But the best is being able to use your iOS device & Apple Watch to unlock. Also very easy to setup with the app and HomeKit Automations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I would recommend purchasing this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I loved the features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this. Very easy to install & very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that the door is always locked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spare key gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter after I forgot to give her the spare key back. She loves it

    I would recommend this to a friend