Customer Ratings & Reviews

Hardware wise, the assure lock 2 is hard to beat. It is beautifully crafted, durable and slick. I particularly like the silver finish. However, this is not a "lock", it is a *smart lock*, and it fails so hard at that. The app is horrendous, if I had to guess it hasn't been changed in 4 years. Basic features you assume are implied with "smart" are no where to be seen. What a pity! They distanced themselves ahead of the market with the hardware years back, but all the other players caught up some time ago. Yale desperately needs to re-approach implementation, backed/integration and software on a major scale for this lock to be, once again, a good option.

Works much better than my last lock. Couldn’t ask for anything easier to use. Installation was a little difficult - had to chisel out some wood in the door but it’s been great (inc the battery life)

Love all the touchless options to use to unlock the door.

I mostly purchased this lock for more convenience. It was easy to install with minor adjustments to our door. We have a Smart Apple Home so HomeKit is used regularly. The locks fits right in. Its simple to use for kids, dog sitter, and cleaning lady.

Bought this for a short term rental so I could set new codes and what not from out of town. Setup was relatively easy. I’m able to set new codes and how long they are valid. I can lock and unlock the door remotely. I also get alerts when the door is open/shut and locked/unlocked.

Excellent lock. Easy and convenient to use. You have total control of the lock outside of the house and always know who is coming in and out. Love it

Great product! We use on all our doors. Love the fact it works with Google Home.

I’m loving this purchase! It was an easy installation and quick to learn how this works with the application on your phone.

Practical, excellent price, and functional. Meet all my needs!!!

The Yale Smart lock is fancy and effective. It brings a modern view to my entrance and it's so easy to use.

You have to install door sense for auto lock to work, so metal reinforced door frames may be problematic without special drill bits. Also one needs spare bits for a regular wood door frame. Also the home key locks require a HomePod to allow assigning apple keys to other people, adding $109 to what the actual cost of the first lock to work correctly with HomeKit. Additional locks can use the HomePod used with the first lock. Install took less than 6 minutes if the holes in the door are pre-drilled. Simple app. Kids love not having keys, with HomeKit integration I can share keys in the app with family and friends who have a iPhone.

Excellent lock. I love that I can unlock using ny Apple Watch or phone to tap

Works very well. Easy installation. Will buy more in the future

If you buy quality products, I recommend this 100%.

Love how easy it was to install and set up! Works great with SIRI and HomeKit.

Easy to install, user friendly and easy to setup on devices

This lock was pretty simple to set up works perfectly. Glad I made the switch to this company.

I loved it! Took me a bit to figure out if I really needed the WiFi version—turns out, nope! With Apple HomeKit, the Bluetooth version works like a charm. Unlocked it from 90 miles away! No more juggling keys ever again.

Love the Apple key! Setup was simple and stays connected I’ve had other smart locks that Lois connection to HomeKit constantly. This lock is consistent and has all the features

Had a previous version of this smart lock and now this version on my new home. Ease of installation was great. Stays connected and quick lock manipulation. Pairs well with HomeKit and use of apple key card in Apple wallet.