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Customer Ratings & Reviews

$209.99
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Comp. Value: $309.99

Customer reviews

Rating 4.5 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Assure Lock 2, particularly its ease of use and straightforward installation. The sleek design and responsive keypad are also well-received, along with the overall performance and enhanced security it provides. However, some customers have expressed concerns about the battery life and Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Rated 2 out of 5 stars

    ME and Battery issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good lock, but there are some sharp edges inside that might cut you during installation, the "Yale Assure Lock SL with Matter" has a better mechanical design. apple home key and buttons unlock has been reliable, however the battery is not. With wi-fi module inserted, this only last 2 ~ 3 weeks. without the module it can last months with Apple Home. If they fix the battery issue, then i will give this a 4 stars

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    High priced cheap product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Purchased mar2023, batteries stopped working may2024. Asked a replacement, was told it was out of warranty. Do not buy this cheap product. They are the worst.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was garbage. Dont waste your money. Home keys didnt work. Kept dropping wifi

    No, I would not recommend this to a friend
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