Customer Ratings & Reviews

Compact and easy to operate with multi options. Easy to unlock even if the battery is out of juice through 9V external supply.

Silky smooth digital door lock, works great and love the flexibility it provides. Can't believe I didn't install these years ago!

This product is very good and performs great and work well with Alesis.I recommend this product very highly and will buy again.

Works great and would buy again. No issues with app and programing. Little pricey but very low profile on outside door

The product is value for money. Easy to install with the help of total tech. it easily connect with Google home and apple.

Install was a little tricky but works better than the other one that I had. Sometimes you get what you pay for.

Love this lock, works perfect with Apple home. I have the older version but the update one is even better. Worth the money.

I like this product a lot, I will be buying another one for our other door. Easy to use and setup.

Look at other options. Purchased June 2023. Starting having issues a few weeks back and have tried troubleshooting/resetting to no avail. Called customer service today and after going through the same process with them they notified me there must be an issue with the motherboard but since it was 6 months past warranty, they can't help me. I asked about paying for repair or buying a replacement motherboard and that is not an option. They offered 20% off a new lock but I will be looking at other brands at this point. Ridiculous that I am just supposed to trash this after less than three years and buy a new one. So now I have a glorified deadbolt and will not be purchasing or recommending any Yale products.

Lock worked great for about 2 years but now it rapidly drains the batteries. This lock takes 4 double A batteries and has lately been burning through them within 2-4 days. Right now I don't replace the batteries and have a lock that I can't unlock from the outside. I reached out to Best Buy support but was told I'd need to bring the lock in and they'd have to repair. This is an understandable solution but when I asked what am I supposed to do with my front door when I uninstall the lock and it's in for repair, I wasn't given any answer just that that is unfortunate. I don't think it's reasonable to expect people to go without their front door lock for an extended period of time for a repair like this.

Perfect smart lock. Can share one time code with friends. Works best

Bought it for a relative. They say they love it. They like the easy use of the app and that it's Wi-Fi capable.

Auto unlock is the best feature. The lock itself is elegant and highly fucntional. 10/10 recommend.

Great front door lock! Use it with alexa and works seamlessly. Would definitely recommend the wifi module.

Install took some effort but it was easy with the instructions. Super easy to use, but the app could use some work.

Solid product, feels decent quality and looks good, i think it will deal with the beach environment well

Very easy to install. Called customer service for question about Bluetooth connection. Very helpful

The battery dies a lot and the wifi never work. The ones without kiwi work better because the batteries last longer.

This lock is exactly what I wanted. Easy to install and use.

Very easy to hook up to wifi and the Yale app so you can use it from anywhere on your phone.