Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the quality of the product, reliable app integration, and the convenience of features like the keypad and auto-unlock. However, some users reported concerns about the battery life requiring more frequent replacements. A few customers also experienced challenges with the lock's calibration process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 349 reviews
Pros mentioned:
Quality
Rated 5 out of 5 stars
Great lock
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great abd reliable smart lock. Works great with apple ecosystem and google
Does not stay connected to wifi and randomly shuts
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this lock because of all the good reviews. 1 month after puchase the wifi issues begin. I have switched networks and moved wireless router 5ft from the door and it still keeps disconnecting from wifi. Then the lock randomly shuts down and stop working, so I have tk keep removing and replacing the batteries to resrart it. There have been multiple times where no one realized the lock wasn't workkng and left the house and it never Auto locked nor locked when the yale button was pushed.
I called tech support and they were no help. I was told i would receive a call back from a supervisor and its been 5weeks and still no call. I was told that in order to do a warranty exchange I would have to take a video of the lock not working and me taking it apart to get it to work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this Yale door lock as i had to travel in an emergency. I needed to give access to an number of people to help care for my dogs while i handled the emergency. Everyone got a code and if the code for some reason did not work I would unlock the door from accross the states. This is the best thing i could have found for my home.
I would recommend this to a friend
Pros mentioned:
Quality
Rated 4 out of 5 stars
Yale lock
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a fine looking lock and works well. However, it was not easy to install.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Smart Lock
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Convenient, sleek, easy to install, practical, highly recommended