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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $259.99

Customer reviews

Rating 4.4 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and straightforward installation of the Assure Lock 2. Positive feedback also highlights the quality of the product, reliable app integration, and the convenience of features like the keypad and auto-unlock. However, some users reported concerns about the battery life requiring more frequent replacements. A few customers also experienced challenges with the lock's calibration process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 349 reviews
  • Rated 3 out of 5 stars

    cant get same code for front and back door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get same code for front and back door on the air bnb app to my guests , Its not as high security as the Schlage but for the price it does the job . My locksmith said it rekeys to quickset keys . I would verify that tho. I prefer Schlage but i couldnt afford it for 2 doors just starting out this short term rental on my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works exactly how I would expect it to. I love that I am able to provide people with temporary codes in case I am out of town. Also appreciate that ability to see if the door is open/closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Would be better if it had a lever attached to open and close the door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok. At times it’s slow to load. It’s also not the easiest to install- we still can’t get the key pad working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good lock. Great product. Will definitely b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock. Great product. Will definitely buy this again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. The install is nothing too crazy, though there is slight separation between my door and the lock, if I push the keypad side and the lock side together it fixes itself temporarily. This did not affect my rating, even if it was totally flush, I feel as if it is just ok. The app is a bit lackluster, and I feel as if the smart functionality is limited even on more expensive versions of the lock, so its 3/5 for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto lock

    Rated 2 out of 5 stars

    DoorSense stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the functions that interests me most about this lock is DooSense so that it locks automatically when you close the door, after a few weeks the sensor stopped working, I have tried to calibrate it many times, I factory reset the device, I changed its position the magnet, I have done everything and it doesn't work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this key lock. Very easy to install and connect. We bought a second one for the our side door. The battery in the unit doesn’t die fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this was the best item I ever purchased works great with homelink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Locks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek Great value Better than old style awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installs pretty easily. The app is easy to use. To unlock and lock from the outside, it's super quiet compared to our other one from BP Security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Airbnb Business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased 3 of them for my airbnb. You must be primary on the lock and airbnb account for interface to work. Customer service was able to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Exactly what I needed and it even lights up at night which is very helpful it works just great I really recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock for smarter people.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced old regular lock with this one. I connected with Alexa and keyless entry in home, just like my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart deadbolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know how much fun it is to lock and unlock your door remotely, and am very happy with the choice of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works every time you go to lock the door, where as other brands were finicky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Google Home!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this smart lock. I purchased 3 units for my home. It's works well with Google Home and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had then for half and year and this is way better then having a Key! Love that i can make pins for my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need and every day use. Super durable and easy format!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product - integration w/ other apps not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple home app and google home integration not great.

    I would recommend this to a friend