Customer Ratings & Reviews
- Model:
- YRD410-WF1-619
- |
- SKU:
- 6540360
Customer reviews
Rating 4.4 out of 5 stars with 360 reviews
(360 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Assure Lock 2 for its ease of use and straightforward installation. Many appreciate the product's quality, the convenience of the keypad, and the functionality of the app. However, some customers have expressed concerns about the battery life and the auto-lock feature.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits great and works great. I like this item and got two of them.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Oil-Rubbed Bronze
I would recommend this to a friendRated 5 out of 5 stars
Yale products work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sleeker new look. Connects well via wifi. Second one we have from Yale.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
The guy is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The costume service was great,he take his and explain everything for me
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
New start
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed it yet but I'm sure it'll be great Brought it for my new home
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect for the family because everyone has the code
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
Great Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock works actually like it was designed to. We love it.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
Smart lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose Yale lock over level lock for its WiFi capabilities.
I would recommend this to a friendRated 5 out of 5 stars
Great lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great lock. Love how it opens as I walk up to it.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock, somewhat hard to provision the device however
I would recommend this to a friendRated 5 out of 5 stars
N/a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating Review guidelines Product ramaining
I would recommend this to a friendRated 5 out of 5 stars
Door lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy this lock and all it’s features love it
I would recommend this to a friendRated 5 out of 5 stars
Yale Assured 2 lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very content with my purchase.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Oil-Rubbed Bronze
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad Can’t Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased door locks and the geek squad came to install. They were here 4 hours, admitted they didn’t know what they were doing and locks were not installed correctly. Went to the store and spent an hour getting another install. The second install was cancelled, I was never notified or told. The store was supposed to contact me to get a second install and they never did. Went back down and all the store managers were unavailable. Can’t talk to anyone on line because purchase was done at store. I am stuck with 3 locks that do not work, a door camera with glitches and an outdoor camera that doesn’t work. Can’t put my original equipment back on because not sure what they did with all the pieces, they put in a pile!
No, I would not recommend this to a friend- Cons mentioned:Auto lock
Rated 2 out of 5 stars
Doesn’t work properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t lock properly or stay locked especially remotely from phone
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
No, I would not recommend this to a friendBrand response from Yale Customer Care
Posted .The Assure Lock 2 Smart Lock should always secure your door, regardless if you are home or away. Please contact our support team for further assistance at 855-213-5841 and we will be happy to help.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Worse smartlock
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended at all; we spent too much money on batteries that only lasted less than a week. Best Buy now stated that they are not responsible for returning the money.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
BATTERIES DON'T LAST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine except I have to replace the batteries every couple of days. I have tried all the different batteries. I get the same result. I have gone with rechargeable batteries and replacing them every morning. I am getting ready to go back to a manual deadbolt lock.
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
No, I would not recommend this to a friendBrand response from Yale Customer Care
Posted .Hi - We are so sorry to hear that you're experiencing this. Something doesnt seem right - please contact our 24/7 support so that we can assist. Support@YaleLock.com
Rated 2 out of 5 stars
Not the best homekit connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as well with apple homekit, the communication module is buggy as well
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
No, I would not recommend this to a friendRated 3 out of 5 stars
Good lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work just outdated but wanted the square look didnt see any in new model doesnt connect through google home
This review is from Yale - Assure Lock 2 - Smart Lock Wi-Fi Deadbolt with Push Button Keypad | Key Access - Black Suede
No, I would not recommend this to a friendRated 3 out of 5 stars
Yale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok except does not connect to 5G wireless router. Should be on box for such a pricey product
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. Past my return window so I have to keep it. It doesn’t connect through the app, so the whole purpose of me getting it was to use app features. It’s always searching and asks if I’m next to the door. Why would I be if I’m trying to use the app? Installation was fairly easy but no instructions on programming code.
No, I would not recommend this to a friendBrand response from Yale Customer Care
Posted .It sounds like you may be experiencing an issue with the WiFi module, please contact our support team at 1-855-213-5841 so we can further assist!