Customer Ratings & Reviews

Purchased this lock earlier in the year, easy installation, easy use of app. Lock works as described. The lock takes four AA batteries and you best have a case of batteries on stand-by, b/c I've changed batteries in this lock at least 4 - 6 times in less than a year. Utilize the lock maybe once five days a week. Not sure why Yale made this with such a terrible battery life, but they either need to make rechargeable battery to go with it or some other measure.

I recently installed the Yale Wi-Fi Smart Lock, and it has completely transformed the way I manage home security. The sleek design blends seamlessly with my door, and the installation process was straightforward, taking less than 15 minutes with clear instructions. The built-in Wi-Fi eliminates the need for an extra hub, making remote access incredibly convenient. I can lock and unlock my door from anywhere using the Yale Access app, which is intuitive and packed with features like auto-lock/unlock, guest access, and real-time activity monitoring. Overall, the Yale Wi-Fi Smart Lock is an excellent investment for anyone looking to enhance their home security with smart technology. It’s secure, easy to use, and incredibly convenient. Highly recommended!

The lock is very attractive, the finish is top notch, and ergonomics are good. The LCD keypad is completely black when not in use, but the number and symbols are very bright and easy to read once activated. I prefer the long handles to a knob for an entrance door. They are easier to use when your hands are full carrying things or if you have a disability. Owning a few homes over the past 40+ years, I’ve installed many locks for myself and others, most standard, buy also several smart locks made by the top brands as well as a few of the newer brands. There were no surprises with the Yale lock, all was typical of a smart lock. The Yale Assure Lock includes a link to an animated installation video using BILT along with excellent printed directions. The BILT video gives a nice overview of the steps and what you can expect. The printed directions break down the steps well and provide more detailed pictures and help, like which size screws to use at each step, which the BILT video lacks. If you are not very familiar with installing a smart lock, view the BILT video first to get an overview, then follow the excellent printed directions to install. Once the hardware is installed, there are directions included on how to install the Wi-Fi module, but nothing more. On the box for the Wi-Fi module is a single like to download the “Yale Access” app. Once you download the correct app and create an account, the app walks you through pairing it to the lock and setting up the lock to work with your Wi-Fi and the app. This seems to be one of the better Smart Lock app, very easy to navigate and use. Activation of the keypad screen requires placing three fingers on the screen at the same time. Programming the lock is easy, easier than most that I have installed. The installation was typical for a smart lock. I installed the lock on a typical 1.75” thick pre-hung steel garage door with a MDF core that had predrilled holes from the factory. I had installed a standard lock in it about 12 years ago with no issues since. The paper template for the hole installation matched up perfectly with the factory holes in my door. The screws for the Striker and Latch Bolt Faceplate have two steps, the bottom starts thin and the top section gets thicker. The threads are also much finer than my old lock’s screws. With a just a few threads at the top end of the Yale screw to meet the door and jamb material. The new screws held the part OK, but barely. I thought they may loosen soon. Filling the holes with a good wood putty or drilling out the screw holes and inserting dowels to support the new screws would provide a more secure anchor for the screw to bite into. For now, I used the screws from my old lock that fit perfectly and hold the new lock parts securely. My old screws finish is not a match for the black hardware, but this could be resolved later. I had a problem where the electronic keypad could not turn the lock the last 10% of the turn when trying to unlock it. When locking I had a similar issue 1 out of three times. I reinstalled the lock several times, ensuring all lined up perfectly. Lubricated all parts of the lock bolt that moved against other surfaces with graphite lube to no avail. I tried to leave the parts holding the inner and outer lock parts slightly loose, then tight, and lastly very tight; it did not matter. The lock motor just does not complete the job. The electric lock motor seems to be under-powered, or something I don’t see is binding a bit. I tested all the alkaline batteries that came with the lock using a battery tester I know is accurate and all were in excellent condition. Since the lock would not work reliably, I was unable to complete the Wi-Fi setup at the end of the install. With the lock fully installed, I locked myself in the garage to see how secure the lock is. On my first try, I was able to defeat the lock in under 2 minutes. With a bit of practice, I halved this time. I used the bent wire that came with the lock, but any heavy wire such a coat hanger wire or finish nail could be easily bent to work. Bypassing was as simple as using the bent wire to push the pin that holds the handle on and then pulling on the handle to remove it. The pin is on the side of the lock facing the door jamb but there is enough space to work. If the lock cylinder does not come out with the handle, simply pull it out with your fingers. Then insert a medium to large flat blade screwdriver into the slot behind where the lock cylinder was and turn to unlock the door, then push to open the door. Very easy. This major design flaw needs to be addressed. It should not be possible to push in the pin holding the door handle when the door is locked. A security set screw on the lock cylinder would also help add a layer to slow down a burglar. If you use this lock, then I would glue and screw a block of wood to fill the space between the door handle and jamb to block all access to the pin holding the handle on. Round the edges as this block as it will be in the way a bit when using the door. While the electronic lock could not completely turn the lock switch, I could use the lock with a key, as done with the old standard lock. Preferably on a day where the temps are not in the mid 90’s and high humidity. But with the glaring security issue where the handle and lock cylinder could be removed within a minute, I chose to remove it and put my older much more secure standard lock back in. The looks and features are nice, but in the end the primary purpose of a lock, "security", is the most important feature. Unfortunately, this lock is too far too easy to defeat with wire and a screwdriver, which are readily found in many garages.

Great lock and very easy to install. I set it up at my Airbnb and it’s been working flawlessly. Guests love the convenience of keyless entry, and it makes managing check-ins much smoother. Build quality feels solid and setup was straightforward. Definitely a great addition for a rental property or home.

Pretty easy to install and works as advertised. Still working to get hooked up to the WiFi, but really a convenient way to to enter and exit now.

This lock works perfect for what I was looking for, quick and not too bad of an install, at least when just replacing an old handle. So far it has worked flawlessly, the handle auto-unlocks when i return home from being away, which means no fumbling for keys when carrying grocery bags or whatnot, I also value the ability to be able to set it to auto-lock after a certain period of time, 30 minutes is the max, this feature works great when you have a teenager that doesn't lock the door when leaving the house. Also the remote locking and unlocking comes in very handy, and the event log, which shows exactl;y what time someone unlocks the door, also handy for seeing exactly when a teenager gets home.

The touchscreen keypad is easy to use, and I love that I can lock/unlock it with my phone or even a key if I want. The setup was simple, and it looks really sleek on my door (the satin nickel finish is clean and modern). I feel way safer now, and it’s super convenient if I forget my keys. Great for anyone who wants a smart upgrade for their door!

So far the best work at 100% in this cold weather work good

Excellent lock once I figured out the correct app to use. Love the fact that you can set up codes thru phone and it text them their code and when paired with Alexa or google will see it’s not locked after a period of time and lock it or remind you

Love the ease of use and easy installation. The app is also easy to use.

Have not installed yet, waiting on the rest of my hardware to come in will update if it works or not! Bit checked and it should fit!! Om sure it works like all the other yales! Which is perfect!

Fantastic product! Works great with Google home!!!

Great overall lock, the handle feels a bit odd but functions fine.

Love these locks for our short term rentals. No keys to lose ans fuests do not seem to have problems operating them

I've been wanting this for a while now to replace the previous one I have on my front door and I love it.

Bought this for a short term rental so I could set new codes and what not from out of town. Setup was relatively easy. I’m able to set new codes and how long they are valid. I can lock and unlock the door remotely. I also get alerts when the door is open/shut and locked/unlocked.

Excellent product. Love the display on the screen. The app is also user friendly. Highly recommend.

Love it! So easy to use, after a bit of programming but using it for a short term rental and was able to connect it to the booking system, so codes are created automatically!!!

Easy to setup and bright enough to see all the keypad digits/keys.

Love the Yale sure lock. Easy to install. Great buy