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Customer Ratings & Reviews

Your price for this item is $289.00

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,303 reviews
  • Rated 4 out of 5 stars

    D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product overall good customer service to try to find a replacement part nearly impossible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gteat lock. instructions suck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. No more worrying about if you've locked your door or if someone else locked it. Instructions sucked; those could have been much better and easier to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Yale smart lock. I also bought the August smart lock but i like this one better since it has a keyboard built in. Got a sweet deal at Best Buy on Black Friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love everything but my door constantly jams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works but it jams constantly as if the lock isn’t flush with the door. August smart lock didn’t give me this issue

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Yale lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works great Even working with iphone and Google assistant The major issue is i have to take a double A cell out after every week and put back in to reset the lock Because it kept stop working every week And then wont be able to operate remotely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement to a traditional lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock with awesome features. My only complaint is that the Bluetooth auto unlock feature sometimes doesn't work properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock looks good, has a smooth motion locking function. I have gotten to try the temporary passcode for delivery drivers yet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Doesn’t respond quick enough. Simple to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. When closing it gets stuck some times. App delays takes a while to allow u to open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure if this lock was worth the money but pleasantly surprised. The best part is it locks automatically! No more worries about making sure it is locked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Replacement for Competitor’s Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock was purchased to replace an unreliable smart lock made by a different manufacturer, and I highly recommend this model for both its appearance and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had two, liked them enough to buy more...little touchy with HomeKit, but I think updates fixed that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Yale product line and this smart lock is great. You are able to program multiple codes and it allows you to enter the house quickly without having to fumble for your keys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Out first yale lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works ok. Right now i have used it for ashort while, so its difficult to say otherwise. 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyless entry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great but I bought it in bronze and returned the nickle colored one, Love the bronze one though, functions great! My kids friends call it "fancy".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Condo Door Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was easy to install, easy to program and keeps up with all the comings and goings. Changing and assigning codes is a breeze, does everything that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a technology that suits my need. We are a family of six and we do not need to make 6 copies of the house key again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome electronic door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had a chance to install it but based of recommendations it looks like will be good to go for the long haul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful with changing screen saver. Sales people in every department were excellent & answered all of our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earl C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. I suggest you make sure that bolt and hole line up so it does not jam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Not easy to set up though. My son can easily get inside after school when we’re not home. Love the app

    I would recommend this to a friend