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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,303 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Lock Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this lock after reading reviews and we are not disappointed. We had another brand that failed and this was a replacement. This was easy to set and to add additional codes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but the install was not plaesant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's has worked great since installed about 2 weeks ago but my problem is the misleading instructions for installing the door sensor. There is a pic that shows where to drill the hole. The pic shows the sensor goes below the hole where the door locks. So we drilled below the hole and it didn't work. Then we drilled again,below the hole, but nearer, and it still didn't work. So we went online only to find out the sensor goes above the hole. It worked..yay..but I now have 2 huge holes below ..not happy!

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Very Capable Electronic Deadbolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Works as advertised / WiFi control via Yale App. Keypad has been programmed (easy - follow directions). Smooth operation / Would buy again and recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good smart lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very reliable and just a nice looking smart lock on our door. Very easy to install and easy to use. love that it can be used with Alexa also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is standard. Syncing and calibration are easy with the app. Its not super reliable in terms of staying connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add to my FL home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Install straight forward. Programming simple once connected to wifi. Able to get a connection on first try - a lucky day for me, like winning the lottery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Features. Setup was Simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The manual is overwhelming, just make sure you take the time to read it before hand if you have never installed a traditional door lock. It's simple when you prep. Does everything we need!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best purchase I have made. Connected it through Bluetooth on my phone and when I leave it auto locks and when I pull into my driveway it unlocks automatically. Can sweet multiple users to get in and out with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use with the app. The only thing I wish is that the bolt was locked into place when extended so no one could pry it open. You can just push the bolt right back in when it’s extended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent lock; I have bought two in the past for family members. The instructions are simple and the installation is easy. It gets my highest recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Assure Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been wanting a smart lock for a while now and I’m glad I went with this one. It works well with my google home and installation was pretty easy. I love that I can lock and unlock my doors remotely..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love never needing a key when I jog or take my dog for a quick walk. We also needed our cat looked after when we were out of town, and the custom link/code was easy to share.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. I didn’t install it, I had a lock smith install the lock. Setting it up was easy. I did have to call Yale and they walked me through it. I love having a smart lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient for times where i forget my key and the fact that I can control this from my phone is a plus and it dad easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but the app setup is weird you would think it would just be the Yale app but it’s a whole circle of weird named apps.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thanks in training leaving very convenient the touchpad is easy to use and very clear also has a key in case you can’t use the pad for batteries being that I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bridge module stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the smart lock in my second home located in different state. I was able open and lock the smart lock for two days using the bridge module, but it stopped working and I was not able to control the lock with my phone out of state. I had to buy another bridge module after numerous attempts, but I I now have to wait now to go back and reconnect the new wifi module.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock easy to install. The setup with the app took longer than expected but once it is setup totally happy with it. Will update review once we have it for a bit longer just now at 2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart lock is so amazing. I can open my door with my phone, key pad and or my key. If I forget my phone or keys I still can get in my home. Very easy to set up. Just fallow the installation instruction and it’s ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyoad works really well. The installation instructions were very clear and easy to install. I love the way it gives my door a flashy look. The app also works really well.

    I would recommend this to a friend