Customer Ratings & Reviews

Works great. Makes it so easy to enter the house without fumbling for the keys. Easy set up.

I like it because it’s really convenient for myself in my house thank you for you guys making something is

Great lock, and has a strong motor that closes the lock even if it isn’t perfectly aligned

I love my new digital lock. I’ve had a few minor problems, but all in all it’s a wonderful product.

Love all NEST products! No more wondering if I left the front door unlocked!

Great product looks amazing and works great automatically unlocks for me when I get home

Awesome! Very reliable! Set up was easier than I expected. Directions were super simple to understand.

I am extremely satisfied with my Touch Screen lock. The product is sturdy and well worth the purchase.

Still need to install it. Getting new doors. But I’ve heard very great things about it.!

It’s perfect super safe love this purchase Totally recommend it

It’s too sensitive for my door. It will not lock. Need lock smith

Very good lock for price, and ensures intense heat and humidity.

Great lock. Love the features, app, touchscreen and deadbolt key backup.

I love electronics and this smart lock does not disappoint. It works perfectly with Alexa.

Excellent. You will not be disappointed in this purchase.

It is a very good locking door and very practica. I can open from any place I want if there is WI-FI.

Easy to set up just make sure you read the instructions

Replaced my August Pro. It is a lot better looking. Has a nice keypad. All the options I was looking for.

This thing is built like a tank, and appears to confirm its Class 2 security designation. Installation went without major issues, the instructions are not the best but I figured it out and got it installed relatively painlessly. After installing the batteries, I found it talks to you during programming, which is a pretty neat feature. It has some cool sound effects when it opens and closes, kind of like a little TaDa and Goodbye sound effects. The sounds end on a high note when unlocked, and a low note when locked. The lock/unlock process with the audible confirmations take about 2 seconds each. If the lock has a problem extending the deadbolt, it tries 3 times and then makes an error sound. What is also neat is the surface is blank until you touch it, then it lights up and makes little sounds when you touch the numbers, and the numbers blink for half a second when pressed. The numbers then scroll up when unlocked, and down when locked. I chose a couple of 5 digit codes for entry along with a new 8 digit programming code, you can select 4 - 8 digits for each pin code you select. So here are the Pros and Cons as far as I have noticed so far. Pros: Very simple to program. Voice programming prompts (very neat) Nice little sound effects for the buttons, lock open, lock close, wrong pin etc. Classy design and very solid build quality. When the door is locked, it flashes a Red light strip above the lever every 5 seconds or so. You can see clearly across a dim room if your door is locked, I can see its locked by walking by. Auto locking feature (I don't find the door unlocked just before I go to sleep couple of times a week, or next morning when I wake up). The cylinder can be replaced if keys are lost, people move out or the place changes owners. The Blue backlit screen buttons are nice and bright, easy to see day and night. The keypad disappears when not in use, and only appears when you need it, so many people probably wouldn't even think this is a digital lock with a keypad. Plenty of access codes for most people (25) even without the Z-Wave module. Lifetime warranty for residential users on select components. The mechanism is pretty quiet when it operates and makes a soft high pitched motor noise when moving the deadbolt. My old lock was much noisier. The speaker is mounted on the outside, so one can not hear someone entering numbers or tones from the outside. Won't disturb people if you arrive late at night. Cons: Timed access. It would also be nice to be able to schedule time/date access for different pin codes. If you have a maid that comes every other Thursday, it would be nice to be able to have the lock activate her pin only on Thursdays. It would also be nice to have the access only between certain hours. Maintenance could have access from 8AM to 6PM, but not between 6PM and 8AM. This would give people peace of mind after they arrive home no one can enter, and weekdays or weekend only access etc. Auto lock door position. The auto lock doesn't know when your door is closed, so it can start locking itself when your door is open. A pretty good partial solution would have been for people to be able to select a longer auto lock time, like 5 minutes for example. 30 seconds is kind of short for this feature. The manual is rather scarce about the flashing Red locking light and the privacy mode, would be nice to get little more detail, and a more detailed manual in general. All things considered, I think its a pretty good value for the money and wouldn't hesitate to recommend it.

great lock. i love the capability to unlock for the app