Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,303 reviews
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
works ok
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our lock on our front door didn't lock anymore and my husband saw this door lock that worked with google on tv and said we need one of these. Done research and had good reviews on this one plus only this worked with google assistant. At first I couldn't get it to work right s called customer service and he was great and understanding. Got it working great now. One day it wasn't working but figured out to disconnect the connect box and reconnect again then it worked again. Love it when I come home and just having my phone with me it automatic unlocks for me. Gave my daughter her own code which my grandsons use it when he comes over without us having to unlock door. Also could tell google to unlock door and it does.
This review is from Yale - Assure Lock Touch Screen Smart Lock - Polished Brass
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Yale - Assure Lock a great buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install & use for adults and kids. Secure. Even has key option for those not tech-savy. Just a bit of a pain activate screen to punch in code - you have to tap it pretty hard or press hand onto screen.
This review is from Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Pretty good lock. Could be a little better.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great on the door. The small rubber mat on this lock makes sure there aren’t marks on my painted door and decrease air flow from the outside. The set-up process to connect to WiFi and to the august app was confusing. It didn’t work a couple of times. I am also a little disappointed I don’t have an option to set a time when the door will auto lock itself. The only option is to lock all the time automatically. I would prefer to set a time when the door will lock if someone forgets to. Say at 10 pm. I am
Not sure the door closed sensor will work on my frame. My frame has trim that offsets from the lock.
This review is from Yale - Assure Lock SL Wi-Fi and Bluetooth Touchscreen Deadbolt with Keyway - Polished Brass
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Smart lock with key
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install the lock. But it took almost 2 hour to connect to August app. Love the features of auto-lock and auto-unlock, open and close the lock remotely. Also love the activity feature to show whose open/close the door.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Installation
Rated 4 out of 5 stars
Great, but pricey lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lock was really easy to install and I replaced my existing deadbolt with ease. The wifi and bluetooth combo is a great touch, but sometimes the lock doesn't unlock when we approach the door and we have to put in the code. I am also not a fan of the fingerprints on the keypad, it would be nice if, like other lock, we had to press 2 random numbers before entering the code. But this is me being very nitpicky. This is a great lock....expensive...but it's worth the investment in my opinion.
I would recommend this to a friend
Pros mentioned:
Auto lock, Ease of use
Rated 4 out of 5 stars
Peace of mind
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and provideS me with peace of mind. I use the auto lock feature all the time. The Auto Unlock doesn’t always work. Easy to give codes and lock/unlock remotely when needed.
This review is from Yale - Assure Lock Touch Screen Smart Lock - Oil Rubbed Bronze
I would recommend this to a friend
Pros mentioned:
Installation
Rated 4 out of 5 stars
Great lock! Clear setup documentation NEEDED
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this lock for a month now and since setup & installation, there have been no issues.
My only issue with this product is that the messaging on setup, which app to use, etc. is VERY clunky, and disorganized. I was quite surprised by this compared with the dozens of other smart home products I've set up in the past few years - especially considering the prominence and "high-end" nature of Yale as a company. Certainly leaves a lot to be desired.
Beyond that, the physical installation was super easy and once I got the lock dialed in on my smartphone, I haven't experienced a single issue.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Ease of use, Installation
Rated 5 out of 5 stars
Great smart lock!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was fairly straightforward and simple. Waking the lock up is a little off sometimes but overall the lock is great. Love the fact I can unlock with my phone from anywhere or set temp codes to my parents if they wanna come in while I'm not home.
This review is from Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazing Lock!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Yale Assure Lock is amazing!!! It was very easy to install. Took me maybe 25 minutes replacing with existing hardware that I had. The set up was super easy. I love the fact that you can control the codes. I also love the fact that I can unlock with my AppleWatch and iPhone. I don't use the bluetooth proximity as I have concerns about walking by and it unlocking the door while I'm inside. My room is also above my front door so it would be too close. It seems very well made and I have not had any issues with it. The touch screen is clear and easy to work with.
Now, I no longer have to fumble with my keys to open when I have groceries or even have to care my keys when I go jogging! Huge plus! I also love the fact that I can give code to someone temporarily like my neighbors while I'm out of town or to my cleaners. Highly recommend!
This review is from Yale - Assure Lock Touch Screen Smart Lock - Oil Rubbed Bronze
I would recommend this to a friend
Pros mentioned:
Ease of use, Keypad
Rated 5 out of 5 stars
Great Home Kit Enabled Smart Lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a few other August door locks but this adds the keypad as an extra option. The door lock works with August's app and also integrate's simply with Apple's Homekit so you can use Siri and tie it together with all your other smart devices.
This review is from Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Good Lock, not quite a smart lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid lock. Like the ability to have multiple codes to lock/unlock the door. Not clear how the wifi feature works - was not explained in the instructions.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Rated 5 out of 5 stars
Great device, easy to set up
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent addition to a smart home. The ability to add temporary guests with their own code is a huge bonus too! Love it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Buy it…..
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’d give this more than 5 stars if I could. I got a new front door ordered so I had plenty of time to research the differences of the smart locks on the market before installation. I landed on this one, and am glad I did. The Auto Unlock via Bluetooth is game changing. People that have reviews that they couldn’t program probably aren’t great at following instructions. I installed it exactly the way the instructions stated, and it connected on the first try. Make sure you have a power outlet by the door. I am lucky and have one a few feet away.
I think it’s the best on the market at it’s price point with its features.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Top security lock on the market.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this lock and plan to buy 2 more. It very easy to use and works like a champ. Easy to install the color matches my door. I have no worries of the brake inn's the lock is very secure.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Ease of use, Installation
Rated 5 out of 5 stars
Great lock!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great lock! We installed it ourselves and it works really well. Easy installation and it is very user friendly. Best Buy personnel were very helpful with the criteria we needed gir purchase.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Auto lock, Ease of use
Rated 5 out of 5 stars
Fantastic lock —. LOVE IT
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great lock. Easy to install. Works with Alexa. Best thing, for me, is it Auto Unlock’s (when I have my phone) when I pull into my driveway. So I don’t have to fumble with keys. I love it!!!!
This review is from Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Auto lock, Ease of use
Rated 5 out of 5 stars
Easy to setup smart lock
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Set it up with no problems. Can use Alexa, or the app, to lock unlock door. Use a 6 digit code to unlock. Door will auto lock if knob is wiggled.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Auto lock, Ease of use
Rated 4 out of 5 stars
Nice lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. I like the auto lock and door open alerts. Kids like to use the keypad to get in.
Lock was easy to install and configure.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great smart lock, with some issues
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great smart lock, but it does have its issues, such as app connectivity issues. But we've notice that the issues resolve themselves. There was a period where the lock died soon after the batteries were installed, but we haven't had the issue after removing and placing them back. The auto-unlock feature works 85% of the time. Sometimes it misses when I arrive home, but inputting the lock code isn't that big of deal.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel
I would recommend this to a friend
Pros mentioned:
Auto lock, Quality
Rated 5 out of 5 stars
Great smart lock!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup and feels very quality. The glass screen doesn’t smudge and leave marks where you touch the screen at. The auto lock and unlock features are nice.
This review is from Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen Access - Satin Nickel