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Customer Ratings & Reviews

Your price for this item is $173.99
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The comparable value price is $289.99

Customer reviews

Rating 4.4 out of 5 stars with 1303 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Assure Lock Touch Screen Smart Lock's ease of use, straightforward installation, and auto-locking features as significant advantages. Positive feedback also highlights the keypad's functionality, the lock's quality and design, and its security features. However, some users experienced challenges with battery life, connectivity issues, and the app's user-friendliness. A few customers also found the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,303 reviews
  • Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Airbnb that is 2 hours away and it works great using my mobile phone. I love not having to hassle with keys.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good product. It does take a little bit of time to calibrate so you can open and specially close it with the app. If it doesn’t line up perfectly it will give an indication it’s open when it really it’s locked. The sensor for the door it’s good, no issues at all. Average ability required to install. Some steps it’s useful to have an extra pair of hands to hold things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Peace of mind entry

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and fits most standard keyhole openings. Wifi enabled and can be operated via app. This is a peace of mind product especially if you have kids that accidentally lock or unlock the door and forgets to carry the keys. Bought it on sale. One less star because touch screen is not completely fingerprint resistance but it does a fair job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Excellent high-quality easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high-quality easy to installWith a sock definitely purchase second work for second door in the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock and easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking lock, easy to install and the most important thing is being able to monitor the door when is open and close plus lock and unlock

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 4 out of 5 stars

    Smart door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. Now we can check whether we have locked it or not. It can automatically lock itself. The software the manual suggested downloading to our smartphone seems to be iffy at times but we found other suggestions in the internet that seems to be more stable. I also wish there is a cover for the keyhole so it is more protected from the elements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install/solid well-built lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock and easy to install. Solid feel too. The connection to wifi and remote access is contingent on installing the app for a phone which, unfortunately, my old iPhone doesn't support. That means I wait to replace my phone to get that feature set unlocked but I like the product already for what is available and the install ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Yes go ahead and buy two

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lock. It’s easy to install. Easy to operate. Great if your into smart devices

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock, Ease of use, Keypad
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Smart Lock

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale Smart Lock is amazing! When you first take a look at the all the contents inside the box, it can be a little overwhelming, but rest assured they have a wonderful app that will guid you through the set up and installation step by step. It’s called the Bilt app, and this app is really cool. It contains an interactive 3d video, which you can zoom in, rotate and view all angles of the product, so you don’t miss a thing. It makes for installing the lock, a snap. Once you get the lock installed and registered through the app, it works great. It comes with a sensor that tracks when you or someone else has opened the door and will give you a notification. The sensor also lets you know if you forgot to close or lock your door, which is a great security feature. There is also another great feature called, the auto unlock. This handy feature will automatically unlock the door for you when you get in range of the door. All this is done with the help of the handy app that you download. Of corse, you can still use just the touchscreen keypad by itself if you don’t want to download the app. The touchscreen keypad works very good too. It never missed an input, and is very responsive. The lock requires 4 aa batteries for power, so theres no need to have to hardwire anything. The batteries are easy to access when replacement is needed, and they can only be accessed from the inside so not just anyone can come up and remove the batteries. The lock also has a key entry incase you forgot your code or want to give guests a way in, and don’t want to give out your code. Overall, I am very impressed with the Yale Assure Lock. It has every feature you can hope for in a smart lock, plus some. It looks very classy, and is made of high quality parts. The app gives you a plethora of features, and reassures you that your house is locked and safe. One last thing that I forgot to mention, is that there is an auto lock feature that you can turn on, in case you forget to lock your door, it will automatically always lock it for you. With all this in mind, I would definitely recommend this lock to anyone looking for a smart lock.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock, Ease of use

    Rated 5 out of 5 stars

    Yale Assure Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the Yale Assure Lock, it’s easy to use and I like the Auto Unlock feature when you’re approaching home.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Great features and user friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been making our home more "Smart", this Yale electronic deadbolt ices the cake. We used the door jamb disk because it would be hidden. We have had no issues after the initial setup. Make sure software and app is up to date. We absolutely love this lock. The auto unlock feature when your phone is near is next level. Needless to say this is a big hit at my house! My 65 year old mother even had to go get one!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device, setup was somewhat easy, the only problem was with the up which is not very user friendly and trying to add to home kit took so long, instructions are not clear enough. Overall, the device is good, looks great on our door and it has been holding good with the weather changes and rain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to set up and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned and installed quite a few smart locks and this one is no different in ease of installation or programming, it's quite simple. Fit and finish is real nice as well as the app and touch screen. I did have to reset the wifi module a few times to get it to work properly but that was it. Great app usage for multiple site locations, better than other companies so far. Nice quality lock that should last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock performs great! I've never had an issue with it. It's definitely worth the money. I can remotely unlock the door to let in contractors and set temporary passcodes for recurring workers. I love not having to carry a key. It's perfect for my 8 yr when he wants to play outside with friends. I also get alerts to the phone if the door is left unlocked and I can lock it from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 4 out of 5 stars

    Solid device with small flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale smart lock is a solid smart lock. The auto lock feature is great and I really love having the option to use a traditional key. The one complaint I have is the connection will drop and the Auto Unlock won’t work since it doesn’t know you’re in the area. Hopefully a firmware update will fix that. I’ve had to reset the device several times due to the loss of connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth what you invest to purchase it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my regular bolt with this and linked it to my Ecobee 4 thermostat w/ built in Alexa and Samsung Smartthings hub..very simple to install and as long as you follow the simple instructions and make the bolt hole big enough for it to open and close smoothly in low power mode the batteries last forever; My favorite part is linking this into the Smartthings hub so the door will lock when I leave WiFi range and Unlock when I'm walking up to the door; I rarely even touch the keypad. Awesome lock.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a smart lock and the reviews from multiple sites had this lock in the top 5 at least ranked number 2 or 3. It was so easy to install and the app is amazing. I can see who enters their code and what they’ve done unlocked or unlocked. I can see when I added a coded and who I assigned it too; the app even comes up with codes for people you create or you can create your own for them as well. I would highly recommend this to protect your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is very easy to set up. Very high quality and functions very smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lock for your door!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is great. It was easy to install and it works well. The keypad is a little hard to press at times but overall I like this lock and would buy another one. I also love the WiFi connect ability. You can lock unlock or see the status of your lock from around your Wifi strength while also from around the world with the app. Get this one if you are wondering.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Well made, needs better instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install, however the instructions that came with it made it difficult to set up the wifi connection for it, I had to download like 3 apps to get it to work and found almost no support in pairing the devices, they need to better on tech support and instructions but besides that its well made and does what it's supposed to

    I would recommend this to a friend